Pocketmags
Experiences & Reviews
Pocketmags is a digital magazine retailer and reader platform that distributes downloadable editions and subscriptions. It provides a web reader and mobile apps for reading on multiple devices and for purchasing single issues or ongoing subscriptions. This summary synthesises customer review observations to help shoppers assess Pocketmags’ service, app and content.
Overview & Key Metrics
Our Analysis
Service quality
Mostly positive comments on delivery reliability and responsive service; a few reports describe login or access failures that required extended support contact.
Value for money
A small number of reviewers explicitly note reasonable prices and good value, describing access to titles and back issues as worthwhile.
User experience
Widespread praise for app and website ease-of-use, multi-device reading and bandwidth-adaptive presentation; a minority report download or login problems.
Product quality
Many reviewers praise content layout, illustrations and selection of titles and back issues; a few report file formatting or incomplete download issues.
Communication
Mixed feedback: some customers describe helpful, supportive responses; others report prolonged exchanges with support that did not resolve access problems.
Overall experience
Most reviewers report a positive overall experience with access and reading; a small minority describe serious technical issues that affected usability.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Design magazines
"Design magazines have really influenced my graphic design career. Everyday is a learning day for me. I have subscribed to their digital magazines and once in a while I order printed ones. Since I started using their services, I have always gotten the best out of it. Timely delivery for the orders, reasonable prices for both purchases and subscriptions and the customer service support has been helpful all through. In addition, the digital magazines are grouped in categories thus easy to access. To me this saves me time. Thank you for taking my creativity to higher levels, I'm very very grateful for being available for me."
Simply the worst digital experience…
"Simply the worst digital experience ever. I subscribed to two magazines, and downloaded the app for both. They seem to need a different login for each..."
Bought a copy of a Knitnow magazine but…
"Bought a copy of a Knitnow magazine but it would only allow me to download 8 pages at a time. Ok so I started to download when it was downloading blan..."
Website is very easy to use and all my…
"Website is very easy to use and all my magazines are readily available to download and re..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Excellente application
...
Always with you.
Convenient and a wide choice of pub...
My go to reader app for my audiophile…
My go to reader app for my audiophile maga...
Plenty of varieity & easy to use
Plenty of varieity & easy...
Simply the worst digital experience…
Simply the worst digital experience ever. I subscribed to two magazines, and downloaded the app for both. They seem to need a different login for each...
Great way to catch up on my magazines!
Great way to catch...
Lots of useful information
Lots of useful information on techniques and pro...
Great online reading and highly…
Great online reading a...
Getting access to a wide range
Getting access to a wide range of titles whil...
Bought a copy of a Knitnow magazine but…
Bought a copy of a Knitnow magazine but it would only allow me to download 8 pages at a time. Ok so I started to download when it was downloading blan...
Pocketmags is easy to use and access
The pocketmags site is...
Ease of use of the web site
...
Brilliant selection of mags
Brilliant selection of mags App works real...
It’s great way to read the magazine…
It’s great way to read the magazi...
Presents my magazine on my phone in a…
Presents my magazine on my phone in a way...
Living in South Africa but treated as if I live in the UK.
Living in South Africa, with a very unpredictable Postal Service, I LOVE POCKETMAG...
Big fan
Never have I ever had an issue with your service and it gives me access to h...
Everything has been a great way to get…
Everything has been a great way to...
Website is very easy to use and all my…
Website is very easy to use and all my magazines are readily available to download and re...
Gondala
...
Conclusion
Reviewers most often praise Pocketmags for an easy-to-use app and website, broad title selection and good presentation of magazine content. Several customers highlight reliable access across devices and timely delivery for print orders. However, a minority report account/login complications and download/file errors that required extended support contact. For consumers prioritising wide selection and cross-device reading, reviewers generally recommend Pocketmags; if you depend on flawless downloads or single-login handling across subscriptions, test access early and confirm support options before committing.