Reviews Analysed
21
We Collect & Analyse Reviews
Pocketmags
Experiences & Reviews
Pocketmags is a digital magazine retailer and reader platform that distributes downloadable editions and subscriptions. It provides a web reader and mobile apps for reading on multiple devices and for purchasing single issues or ongoing subscriptions. This summary synthesises customer review observations to help shoppers assess Pocketmags’ service, app and content.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
17d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Mostly positive comments on delivery reliability and responsive service; a few reports describe login or access failures that required extended support contact.
Share
Strong
11%
💰
Value for money
A small number of reviewers explicitly note reasonable prices and good value, describing access to titles and back issues as worthwhile.
Share
Strong
4%
⚡
User experience
Widespread praise for app and website ease-of-use, multi-device reading and bandwidth-adaptive presentation; a minority report download or login problems.
Share
Strong
29%
🔧
Product quality
Many reviewers praise content layout, illustrations and selection of titles and back issues; a few report file formatting or incomplete download issues.
Share
Strong
20%
📞
Communication
Mixed feedback: some customers describe helpful, supportive responses; others report prolonged exchanges with support that did not resolve access problems.
Share
Mixed
4%
⭐
Overall experience
Most reviewers report a positive overall experience with access and reading; a small minority describe serious technical issues that affected usability.
Share
Strong
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Design magazines
"Design magazines have really influenced my graphic design career. Everyday is a learning day for me. I have subscribed to their digital magazines and once in a while I order printed ones. Since I started using their services, I have always gotten the best out of it. Timely delivery for the orders, reasonable prices for both purchases and subscriptions and the customer service support has been helpful all through. In addition, the digital magazines are grouped in categories thus easy to access. To me this saves me time. Thank you for taking my creativity to higher levels, I'm very very grateful for being available for me."
Melvin Junior
Collected.reviews
Nov 25, 2021
Featured for: mentions delivery, price, UX, support
Simply the worst digital experience…
"Simply the worst digital experience ever. I subscribed to two magazines, and downloaded the app for both. They seem to need a different login for each..."
Customer
Trustpilot
Sep 30, 2025
Featured for: login problems and prolonged support interaction
Bought a copy of a Knitnow magazine but…
"Bought a copy of a Knitnow magazine but it would only allow me to download 8 pages at a time. Ok so I started to download when it was downloading blan..."
Andrew Pursglove
Trustpilot
Sep 30, 2025
Featured for: download failures and file formatting issues
Website is very easy to use and all my…
"Website is very easy to use and all my magazines are readily available to download and re..."
Hans-Peter Drexel
Trustpilot
Sep 30, 2025
Featured for: multi-device access and ease of use
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Client
trustpilot.com
Sep 30, 2025
Excellente application
...
R
Robert Norris
trustpilot.com
Sep 30, 2025
Always with you.
Convenient and a wide choice of pub...
A
Anthony Sessa
trustpilot.com
Sep 30, 2025
My go to reader app for my audiophile…
My go to reader app for my audiophile maga...
W
Wendy M
trustpilot.com
Sep 30, 2025
Plenty of varieity & easy to use
Plenty of varieity & easy...
C
Customer
trustpilot.com
Sep 30, 2025
Simply the worst digital experience…
Simply the worst digital experience ever. I subscribed to two magazines, and downloaded the app for both. They seem to need a different login for each...
D
Dean kippenberger
trustpilot.com
Sep 30, 2025
Great way to catch up on my magazines!
Great way to catch...
M
Mary
trustpilot.com
Sep 30, 2025
Lots of useful information
Lots of useful information on techniques and pro...
C
Charles Yost
trustpilot.com
Sep 30, 2025
Great online reading and highly…
Great online reading a...
n
nick oates
trustpilot.com
Sep 30, 2025
Getting access to a wide range
Getting access to a wide range of titles whil...
A
Andrew Pursglove
trustpilot.com
Sep 30, 2025
Bought a copy of a Knitnow magazine but…
Bought a copy of a Knitnow magazine but it would only allow me to download 8 pages at a time. Ok so I started to download when it was downloading blan...
t
thomas butten
trustpilot.com
Sep 30, 2025
Pocketmags is easy to use and access
The pocketmags site is...
I
Ian Goodwin-Reeves
trustpilot.com
Sep 30, 2025
Ease of use of the web site
...
K
Kev G
trustpilot.com
Sep 30, 2025
Brilliant selection of mags
Brilliant selection of mags App works real...
M
Mr Graham Statham
trustpilot.com
Sep 30, 2025
It’s great way to read the magazine…
It’s great way to read the magazi...
C
Customer
trustpilot.com
Sep 30, 2025
Presents my magazine on my phone in a…
Presents my magazine on my phone in a way...
D
Derek Cochrane
trustpilot.com
Sep 30, 2025
Living in South Africa but treated as if I live in the UK.
Living in South Africa, with a very unpredictable Postal Service, I LOVE POCKETMAG...
W
WhiteRabbitAlice
trustpilot.com
Sep 30, 2025
Big fan
Never have I ever had an issue with your service and it gives me access to h...
C
Customer Charmaine
trustpilot.com
Sep 30, 2025
Everything has been a great way to get…
Everything has been a great way to...
H
Hans-Peter Drexel
trustpilot.com
Sep 30, 2025
Website is very easy to use and all my…
Website is very easy to use and all my magazines are readily available to download and re...
S
Shaun Harty
trustpilot.com
Sep 30, 2025
Gondala
...
Conclusion
Reviewers most often praise Pocketmags for an easy-to-use app and website, broad title selection and good presentation of magazine content. Several customers highlight reliable access across devices and timely delivery for print orders. However, a minority report account/login complications and download/file errors that required extended support contact. For consumers prioritising wide selection and cross-device reading, reviewers generally recommend Pocketmags; if you depend on flawless downloads or single-login handling across subscriptions, test access early and confirm support options before committing.