Available customer feedback highlights problems with order accuracy and post‑purchase handling: a dining set ordered was replaced by a different set without prior notice. The reviewer reports an ultimately processed refund but describes the return and refund procedure as daunting and customer service as unapologetic. There is insufficient data to assess product durability or pricing. Prospective buyers should check PN Home’s current delivery, returns and refund policies and look for additional independent reviews before purchasing.
Examples from available reviews (Feb 2026).
They delivered a different dining set and customer service was unhelpful.
“I received a totally different set.”
Customer service was reported as unapologetic; the reviewer was asked to submit an email for a refund and found the support and process unsatisfactory.
No comments on pricing or perceived value in the available review; there is insufficient evidence to judge value for money.
Ordering experience described as negative: wrong item delivered and the returns/refund process was labelled daunting, leading to regret about the purchase.
Reviewer received a completely different dining set because the ordered item was unavailable; the issue relates to fulfilment and correct item delivery.
Company sent a different product without prior notification; reviewer criticised the lack of advance notice and absence of an apology from staff.
Overall experience was negative: refund was eventually obtained but the reviewer regretted ordering and would not recommend PN Home.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
I’m disappointed at how this company handles customers. After placing an order for NEW YORK BLAZE EXTENDABLE DINING SET I received a totally different set. Reason being the latter was not available. I was very unhappy and contacted the customer care service rep for an explanation as to why they decided to send a different package without notifying me. I was surprised how unapologetic he was. He asked me to write an email requesting for a refund and the process of return and refund was daunting. Though I finally got my refund, I regretted ordering from them. I cant recommend to anyone!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
PN Home is a company trading under the PN Home name that supplies home furnishings and related products. People searching reviews for PN Home commonly seek information on order accuracy, delivery, returns and customer service. This summary compiles available customer feedback to highlight reported post‑purchase experiences.