One review says a completely different dining set arrived than the one ordered and describes customer service as unhelpful. The reviewer still gives a relatively high numeric score, which clashes with the complaint.
Examples from available reviews (Mar 2026).
They delivered a different dining set and customer service was unhelpful.
“I received a totally different set.”
The review points to a delivery mix-up and poor aftercare. This issue appears only once, so it has minimal coverage here.
The text does not mention price or value. With only a numeric rating to go on, value for money cannot be judged from these reviews.
The feedback focuses on order fulfilment and what happened after purchase. It comes from a single review, so more reports are needed to see if it repeats.
The problem described is receiving the wrong item, not a fault with the product itself. This comes up only once.
In the only review, customer support is called unhelpful. It is a lone complaint but suggests the issue was not resolved.
The only review pairs a clear operational complaint with a relatively high score. With such a small sample, overall satisfaction cannot be determined.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: March 2026
I’m disappointed at how this company handles customers. After placing an order for NEW YORK BLAZE EXTENDABLE DINING SET I received a totally different set. Reason being the latter was not available. I was very unhappy and contacted the customer care service rep for an explanation as to why they decided to send a different package without notifying me. I was surprised how unapologetic he was. He asked me to write an email requesting for a refund and the process of return and refund was daunting. Though I finally got my refund, I regretted ordering from them. I cant recommend to anyone!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
PN Home sells home furnishings and household accessories. It runs an online store with product listings, photos, and specifications. The site usually includes delivery and returns details for buyers. Customers can typically contact support by email or phone with order questions.