Reviews often praise the jewellery’s look and how quickly purchases arrive. Many buyers call the items good value and come back for repeat orders. A small number mention fit, materials, or allergic reactions. Overall feedback stays positive, with a few isolated complaints.
Examples from available reviews (Dec 2021 – Feb 2026).
Jewellery well made and good value; reviewer recommends company.
“The jewellery is well made and a really good price.”
Fast delivery with good quality and excellent packaging; repeat buyer.
“Fast delivery, good quality and excellent packaging.”
Bracelet was too small and tight on the wrist despite beauty.
“Too small and tight on wrist.”
Customer says bracelets and necklace looked cheap and plasticky.
“they look cheap and tacky very thin and plasticy.”
Customers often mention fast fulfilment and on-time delivery. Several reviews point to careful packaging and successful address changes. Complaints about service are rare in the sample.
Many reviewers describe the products as affordable and good value. Some say they came back to buy more because the quality matched the price. There are no widespread complaints about poor value.
Buyers frequently say the items work well as gifts and mention repeat purchases. Repeat orders also reflect a smooth ordering flow. A few users report fit and sizing issues that reduced enjoyment.
Most feedback highlights workmanship, appearance, and durability. A few reviews mention allergic reactions, and one describes the items as thin and plasticky. These negatives appear far less often than positive quality comments.
Reviewers describe helpful support when they need address changes or have questions. Many mention clear delivery updates and quick handling of orders. No recurring complaints point to poor communication.
Taken together, reviews describe a mostly positive buying experience, with many repeat customers. A small number of low ratings add contrast but do not outweigh the feedback. Recommendations appear consistently, alongside occasional product-specific issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Repeated purchases praised fast delivery and excellent service.
“the service has been fantastic”
Pleased with ordered jewellery; good quality and professional service.
“good quality & professional service provided.”
Pleased with the order; jewellery described as good quality.
“good quality & professional service provided.”
Fast delivery and amazing jewellery; customer will buy again.
“Its fast delivery and the jewellery is amazing”
Fast delivery and amazing jewellery prompted repeat purchase.
“Its fast delivery and the jewellery is amazing”
Gift arrived next day despite estimated five days; item gorgeous.
“Shipping said 5 days but came the next day !”
Birthday gift arrived next day; item was gorgeous and recommended.
“Shipping said 5 days but came the next day !”
Three bracelets arrived fast and well packed; customer happy.
“They came fast and well packed.”
Three bracelets arrived quickly and were well packed.
“They came fast and well packed.”
Earrings arrived quickly and were pretty but caused daughter's allergic reaction.
“they caused my daughter to have a localised allergic reaction”
Quickly delivered earrings caused daughter's allergic reaction despite hypoallergenic claim.
“they caused my daughter to have a localised allergic reaction”
Repeat buyer loves all Philip Jones jewellery and has purchased many times.
“I love all philip jones je6. I have bought many times”
Reviewer loves Philip Jones jewellery and has purchased many times.
“I love all philip jones je6.”
Super fast delivery and very pleased; will use again.
“Super fast delivery!”
Very pleased; super-fast delivery and will purchase again.
“Super fast delivery!”
Necklace for friend's birthday arrived well packaged and super quick.
“well packaged and arrived super quick”
Beautiful necklace arrived well packaged and super quick.
“well packaged and arrived super quick”
Brilliant jewellery with great prices, no issues and prompt delivery.
“Absoloutley brilliant jewellery.”
Brilliant jewellery, great prices, repeat customer with prompt delivery.
“Absoloutley brilliant jewellery.”
Customer happy with the good-quality bracelet and necklace.
“it is good quality jewellery”
Items matched the description upon arrival.
“Items arrived as described”
Buyer praises beautiful, reasonably priced jewellery and lovely packaging.
“Beautiful jewellery at reasonable prices.”
Customer says bracelets and necklace looked cheap and plasticky.
“they look cheap and tacky very thin and plasticy.”
Earrings arrived on time and were beautiful, bought as gift.
“Arrived on time.”
Many choices, good prices and super fast delivery; will recommend.
“Super fast delivery.”
Order arrived promptly and well packed; customer pleased and loyal.
“My order arrived promptly & well packed.”
Delivery was fast and the product quality was good.
“Delivery was fast and quality was good”
Jewellery well made and good value; reviewer recommends company.
“The jewellery is well made and a really good price.”
Jewellery quality is high and purchasing process is easy.
“The quality of the jewellery is of high standard and stunning”
Item arrived well packaged and looks good, quality not yet known.
“Arrived well packaged ,, looks good”
Product matched expectations; reviewer pleased with jewellery.
“Lovely jewellery exactly what I wanted”
Fast delivery, good value, easy ordering and recommended.
“Good value for money”
Earrings well packaged with extra backs and velvet pouch; very happy.
“extra backs for the the earings in the packaging that came with a lovely velvet pouch.”
Customer pleased with quality bags, great price and swift delivery.
“Great price for such quality item”
Bought for daughter's wedding and customer loves it.
“Love it x bought for my daughter wedding x”
Lovely gold diamanté bracelet arrived quickly with beautiful packaging.
“Lovely bracelet, gold with diamanté four leaf clover.”
Product was stunning and order arrived within two days.
“Absolutely stunning product.”
Items pleased daughter; easy ordering and timely informed delivery.
“An excellent buying experience.”
Product matched advertisement, well packaged and quickly delivered.
“Product exactly the same as advertised”
My first time buying from Philip Jones but definitely not my last. I bought these beautiful climbing earrings and have received many compliments. It is top quality and the price was very competitive. These climber style earrings are made out of genuine natural black opal gemstones that are faceted and set onto a shiny sterling silver. They go beautifully with any necklace and look cool paired with jeans or a skirt, or even formal outfits. The customer service is extremely helpful and pleasant. I will definitely recommend this company to my friends for any jewelry purchase today, tomorrow and all the days of my life.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Philip Jones Jewellery sells necklaces, bracelets, earrings, and pendants. The brand offers fashion jewellery at different price points. Product pages provide photos and descriptions to guide online choices. It serves shoppers buying jewellery for everyday wear and for gifts.