Most reviewers highlight fast dispatch, timely delivery and helpful customer service at Parasol Store, and many note competitive pricing and accurate product descriptions. However, a minority of reviews describe stock-management issues that resulted in cancelled orders and refunds, which affected trust for those customers. If you are researching Parasol Store, check current stock availability and the returns/refund policy before ordering. Contact customer service for confirmations; several reviews indicate issues were resolved when customers engaged directly with staff.
Examples from available reviews (Nov 2022 – Feb 2026).
Company cancelled my order after previously confirming stock and refunded me.
“the company had taken too many orders”
Order taken but item was out of stock; refund processed relatively quickly.
“you took my money and didn’t have the stock.”
Parcel went missing but Parasol replaced and resent the item.
“Parasol replaced and resent the product.”
Ordered online at the cheapest price with quick dispatch and arrival.
“Ordered online, cheapest price by far, quick dispatch, quick arrival.”
Most reviewers report fast dispatch, timely delivery and responsive staff; a minority describe stock-handling problems that led to cancellations and refunds.
Many customers mention competitive prices, discounts and sales; several reviewers highlight finding lower prices or good deals on items.
A small set of reviewers describe the website and checkout as easy and the ordering process straightforward; mentions are limited.
Reviewers commonly say items arrive as described, are well packed and of good quality; product expectations are generally met.
Customers often report prompt, helpful replies and resolution of problems; a few note inconsistent information about stock availability.
Most reviewers give a positive overall account and would recommend Parasol Store; a minority cite refunds or cancelled orders that reduced trust.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Very happy with purchase, price and fast delivery; will shop again.
“Super happy with my purchase (Veja shoes) the price and the speed of delivery.”
Customer service promptly expedited postage to accommodate the birthday.
“I was immediately helped and postage expediated to accommodate the birthday.”
Appreciated service, price, garment quality and prompt five-day delivery to Australia.
“I must extend my sincere appreciation for the service, price and quality of the garment”
Website offers wide variety at competitive prices with fast delivery.
“Wide variety of products at competitive prices.”
Parcel stolen and customer service failed to respond or issue a refund.
“Most unhelpful customer service ever.”
Speedy delivery and a great product.
“Speedy delivery great product 👍”
Order arrived well packaged to regional NSW in five days.
“The order arrived well packaged to regional NSW in 5 days.”
Jack tracked down the last trainers and provided excellent customer service.
“He managed to track down the last pair of trainers for my daughter”
Great prices and very quick delivery; reviewer very happy.
“Great prices and very quick delivery.”
Order delivered quickly and reviewer very happy with purchase.
“My order was delivered quickly and I am very happy with it.”
Ordering was easy and delivery was fast.
“Easy process and fast delivery.”
Ordered online at the cheapest price with quick dispatch and arrival.
“Ordered online, cheapest price by far, quick dispatch, quick arrival.”
Company cancelled my order after previously confirming stock and refunded me.
“the company had taken too many orders”
Great price and very quick delivery.
“A great price and delivered really quickly”
Parcel went missing but Parasol replaced and resent the item.
“Parasol replaced and resent the product.”
Ordering was easy and Parasol responded promptly and efficiently.
“It was easy and quick to place an order which was responded to promptly and efficiently.”
Wide product choice and fast delivery.
“Great choice of products Fast delivery”
Ordered before Christmas and it arrived in time and at best price.
“you managed to get it to me before Christmas and best price around.”
Order taken but item was out of stock; refund processed relatively quickly.
“you took my money and didn’t have the stock.”
Parasol provided amazing service when I raised a query.
“Parasol had an amazing service when I had a query!”
Product offered a good price and good quality.
“Good price. Good quality”
Shopping was easy, orders shipped promptly, and items matched descriptions.
“Shopping at parasol store is a breeze!”
Products were great and service was good; highly recommended.
“Great products, good service, highly recommended”
Great price and very quick delivery with high service standards.
“Great price and delivered really quickly - what more could you want”
Goods were good quality and delivery was fast.
“Good quality goods and fast delivery”
Great customer service; garment well packed and promptly dispatched.
“Great customer service . Garment well packed and promptly dispatched”
I recently stumbled upon Parasol Store while searching for travel accessories and I must say, my experience was nothing short of fantastic. They have a wide range of products catering to every need - be it home, travel or day-to-day life.
The website is very user-friendly and easy to navigate around. What stood out for me the most was the extra 20% discount they were offering on their already stocked up sale items! The cherry on top was free shipping - this made shopping from the comfort of my home a breeze.
What caught my attention in particular were branded products like Chillys, Bellroy, Secrid, Orbitkey and Fjallraven backpacks including Kanken that too with great discounts. Their inventory left me spoilt for choice, but their neatly categorized menu options helped filter through them without any hassle.
What I loved most about this store is that they also offer non-EU discounts along with multiple payment options adding convenience to shopping premium quality merchandise at affordable prices!
Overall I had an amazing experience shopping at Parasol Store and would definitely recommend it to anyone looking for fashionable yet practical lifestyle accessories
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Parasol Store is an e-commerce retailer operating an online shop. Consumers commonly look for independent feedback on delivery, returns, customer service, product accuracy and pricing before purchasing. This summary aggregates verified customer reviews to help shoppers assess fulfilment, communication and product satisfaction when researching Parasol Store.