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Oxford Online Pharmacy
Reviews & Experiences

Reviewers most often praise fast dispatch, professional staff and an easy ordering process, with several noting good prices and helpful clinical guidance. A minority report issues such as stock shortages, higher cost alternatives and occasional delayed replies or deliveries. If you are considering Oxford Online Pharmacy, check stock availability and price for your regular medication before ordering, and review their delivery and returns policies. For prescription medicines, use the provided clinical assessment and contact customer support if you need clarification on dosing or supply.

Overview & Key Metrics

Review count
40
Sources
trustpilot.com
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviews praise quick, professional service and rapid dispatch; a small number report stock or fulfilment delays that affected orders.

💰

Value for money

Several reviewers highlight competitive prices and discounts; one reviewer reported paying substantially more after a preferred item was out of stock.

User experience

Users frequently describe an easy ordering process, straightforward website and fast delivery; occasional reviews mention slow responses or delivery delays.

🔧

Product quality

Only a few reviews mention product effectiveness and packaging, and those comments are positive; sample size is small so evidence is limited.

📞

Communication

Many reviewers report helpful, knowledgeable staff and clear clinical guidance; a minority cite delayed email replies or slow follow-up.

Overall experience

Overall impressions are largely favourable with repeat customers and recommendations, but some reviewers experienced stock or delivery issues.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Quotes shortened · As of: February 2026

A,P service

Ordering was easy with great delivery, communication, and five-star service.

“Easy to order great delivery communication and a 5 star service well done .. And thank you .. I will be doing another order soon ..”

Feb 16, 2026 · trustpilot.com
Sarah-Jane Smith service

Service was consistently quick and efficient.

“Always quick and efficient with service and.delivery”

Feb 16, 2026 · trustpilot.com
Dea service

Pharmacy staff were highly helpful and service was excellent.

“Excellent pharmacy with highly helpful staff.”

Feb 16, 2026 · trustpilot.com
Sylvia Guy communication

Company kept reviewer informed and delivered very fast.

“Very happy with company. Kept me informed and very fast delivery.”

Feb 16, 2026 · trustpilot.com
Tim Radford service

Reviewer reported the service was excellent.

“Excellent service”

Feb 16, 2026 · trustpilot.com
customer usability

Procedure was simple and efficient.

“Just a simple efficient procedure.”

Feb 16, 2026 · trustpilot.com
Christine Blythe service

Item arrived in a day; reviewer praised the service.

“Arrived in a day brilliant service”

Feb 16, 2026 · trustpilot.com
Keith Turner experience

Repeat user found ordering easy with good communication and rapid delivery.

“Have used before. Easy to order, great communication, good pricing and rapid delivery. Brilliant”

Feb 16, 2026 · trustpilot.com
Agnes Swierczyna quality

Reviewer described the company as professional and product as good.

“Professional, qweek, good product”

Feb 15, 2026 · trustpilot.com
Mr Johnson quality

Reviewer maintained positive results and praised fast, safe, reliable service.

“I've seen & maintained positive result using Oral Minoxidil & Dutasteride. Oxford Pharmacy is excellent providing fast, safe & reliable service”

Feb 15, 2026 · trustpilot.com
Mr Herridge value

Products were great, reasonably priced, and dispatched quickly.

“Great products at a reasonable price. Prescriptions completed and medications despatched very quickly.”

Feb 15, 2026 · trustpilot.com
Robert Fowler service

Service from ordering through to delivery was speedy.

“Speedy service from ordering to delivery”

Feb 15, 2026 · trustpilot.com
Mahir Al-Rawi service

Service was excellent, quick, and efficient.

“Excellent quick and efficient service”

Feb 15, 2026 · trustpilot.com
Tony usability

Reviewer used service many times and found it easy to navigate and efficient.

“Used many times - easy to navigate. Quick and efficient.”

Feb 15, 2026 · trustpilot.com
Habin service

Delivery was prompt according to the reviewer.

“Prompt delivery!”

Feb 15, 2026 · trustpilot.com
Tiffanie French-Paris communication

Staff were very professional with follow-up emails and doctor contact.

“Very professional which is what I wanted . I e only ordered the once but there are follow up emails with info and they checked in with my doctor too . So far so good .”

Feb 15, 2026 · trustpilot.com
Miss Lara Larnach quality

Blood test lancet didn't work; customer service didn't resolve the issue.

“The blood test was useless without the lancet and they didn’t work! I contacted customer service and they made out I did it wrong. Told them I didn’t and had no reply. Waste of money”

Feb 15, 2026 · trustpilot.com
Aboli bibelot d'inanité sonore service

Online consultation completed Friday and parcel arrived next day via Royal Mail.

“Super fast service and delivery. Completed online consultation on Friday pm 3.45 or so. I opted for standard free delivery. The Parcel arrived by Royal Mail 48 hour Tracked Service the following day, Saturday, at 12.30pm.”

Feb 14, 2026 · trustpilot.com
anon service

Service was efficient according to the reviewer.

“Efficient service”

Feb 14, 2026 · trustpilot.com
Pamela Gaunt smith communication

Customer service was exceptional and responded immediately to correspondence.

“customer service exceptional responded to any correspondence immediately”

Feb 14, 2026 · trustpilot.com
Mrs Georgina Fox service

Customer service was good and delivery was speedy.

“Good customer service, speedy delivery”

Sep 30, 2025 · trustpilot.com
Mark service

Service was excellent and very fast.

“Excellent fast service”

Sep 30, 2025 · trustpilot.com
Jayne service

Service was described as very professional by the reviewer.

“Very professional”

Sep 30, 2025 · trustpilot.com
gerard mark quality

Reviewer experienced good service, prices and positive results.

“Good service. Good prices. Helpful. Good results.”

Sep 30, 2025 · trustpilot.com
Daniel Cobain service

Request handled quickly with strong aftercare; reviewer will reuse.

“Dealt with my request so quickly. The aftercare is on point. Will definitely use again.”

Sep 30, 2025 · trustpilot.com
customer John Matthew service

Staff focused on callers and tried hard to help in tricky situations.

“staff informed they focus is on the caller and do their best to help, specially when it gets tricky. well done keep up the focus on the customer”

Sep 30, 2025 · trustpilot.com
MRS KERRI HARPER service

Service was quick and easy to use.

“Quick and easy service”

Sep 30, 2025 · trustpilot.com
Kevin Burgess value

Regular Tadalafil was out of stock, forcing purchase of more expensive alternative.

“You were out of stock of my regular Tadalafil, therefore I had to order an alternative at twice the price.”

Sep 30, 2025 · trustpilot.com
Angela byrom service

Order was processed and dispatched quickly.

“Order processed and dispatched quickly.”

Sep 30, 2025 · trustpilot.com
Mark service

Reviewer praised great service and prices, couldn't fault it.

“Great service , great prices ! Can’t fault it .”

Sep 30, 2025 · trustpilot.com
Ann Portus quality

Product was good, delivery efficient, and assessment careful.

“A good product Good efficient fast delivery Good advice about taking it Very careful with assessment”

Sep 30, 2025 · trustpilot.com
Christopher usability

Website and ordering were easy to use with fast delivery.

“Easy to use website, ordering process, and fast delivery.”

Sep 30, 2025 · trustpilot.com
Stef Fry communication

Staff were helpful, knowledgeable, and responded promptly by email.

“Really helpful and knowledgable, don’t take too long to email back either”

Sep 30, 2025 · trustpilot.com
Mary communication

Received clear medication guidance; delivery was swift and well packaged.

“Clear guidance on medication, how to choose the right dosage and how to take it. Delivery very swift. Well packaged.”

Sep 30, 2025 · trustpilot.com
Mark value

Service was reliable and fast, with medications offered at good prices.

“Reliable and fast. Get the meds you need at a good price.”

Sep 30, 2025 · trustpilot.com
Bernadette Mcgrath usability

Process was no-hassle and very straightforward.

“No hassle, very straigh forward.”

Sep 30, 2025 · trustpilot.com
GB communication

Payment taken immediately but delays and late questions caused ten-day delivery.

“Delivery, eventually on Friday the 19th - 10 days after ordering.”

Sep 30, 2025 · trustpilot.com
Neil worsfold experience

Easy ordering and timely delivery with consistently positive experience.

“I've used oxford online pharmacy for nearly 2 years and never had any issues with products or delivery.”

Sep 30, 2025 · trustpilot.com
Joanne Leah value

Delivery was quick and the price was cheap with a discount.

“Quick delivery , price cheap with discount”

Sep 30, 2025 · trustpilot.com
Ironete service

Reviewer received their treatment with fast delivery.

“I got my treatment, and the delivery was fast.”

Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Oxford Online Pharmacy

Oxford Online Pharmacy is a UK-based online pharmacy platform that supplies prescription and over-the-counter medicines with home delivery and online ordering. Consumers can typically expect an online clinical assessment or questionnaire before prescription medicines are supplied. When researching online pharmacies, check regulatory credentials, prescribing procedures, delivery options and customer-support channels to ensure they meet your personal and legal requirements.