Reviewers most often report fast delivery, secure packaging and competitive pricing when buying from Overclockers UK. Multiple customers note straightforward ordering and responsive returns processes, with positive experiences replacing faulty items. However, there are isolated reports of product faults (for example motherboard, case, RAM) and one account describing poor technical communication. When buying, check product details, warranty and the returns policy; keep order and support records to help any replacement or refund.
Examples from available reviews (Dec 2022 – Feb 2026).
Motherboard arrived non-functional and support blamed the customer.
“Motherboard doesn't work.”
Faulty RAM was easily returned and replaced within a week.
“support was easy to contact, and communicated well”
Consistently good price and very quick delivery.
“As always a great price and very quick delivery.”
Ordering and delivery are reliable and quick.
“Always easy to order, reliable and quick to deliver.”
Customers most often praise fast, reliable delivery and careful packaging; returns and replacements are usually handled efficiently when needed.
Many reviewers highlight competitive prices and occasional finance options, though a few express dissatisfaction when faulty items undermined perceived value.
Ordering and checkout are described as easy and clear (including customs pre-calculation for Ireland), but this insight is based on limited mentions.
Most customers report items arriving in good condition and as described, but several isolated reports cite faulty components (motherboard, case, RAM).
Support and staff are often called helpful and communicative during returns, although one review described poor technical interaction and blame-shifting.
Overall impressions are predominantly positive: quick deliveries, good packaging and repeat purchases are commonly reported by reviewers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Quotes shortened · As of: February 2026
PC arrived late with faulty PSU earthing causing sparking; no response.
“USB ports sparked whenever an external HDD USB cable approached the PC.”
Dispatched promptly and well packed despite rough handling; everything worked.
“Everything working would definitely recommend.”
Graphics card arrived damaged and replacement was delayed despite poor service.
“arrive scratched with a bent IO shield”
Customer says service delays prevent returning faulty items.
“Bad customer service using delay techniques so you cant return faulty items.”
Paid for Saturday delivery but order wasn't shipped on Friday.
“they didn't even bother to ship it on the Friday.”
Wrong-colour, damaged item and no response for nearly two weeks.
“no response for nearly 2 weeks...”
Customer reports rude, unhelpful service and items not dispatched.
“Disgusting customer service- take money anc do not dispatch items.”
Very unprofessional and dishonest customer service, says reviewer.
“Very unprofessional customer service.”
Very bad experience; reviewer advises buying elsewhere.
“Very bad experience”
One short item was replaced at their cost and the order arrived promptly.
“cannot fault the quality of their customer service - thanks OCUK :-)”
Next-day delivery wasn't shipped without repeated complaints.
“it will not even get shipped without contacting and complaining to the sales team”
Returned a faulty motherboard but seller blamed customer for damage.
“they returning my board due to damage of the cpu socket pins.”
Address mismatch caused delivery failure and required many calls and chats.
“they could not deliver my package due to an incorrect address”
Ordered in-stock items but received no communication and no dispatch ETA.
“no eta on dispatch.”
Reviewer advises against ordering due to excessive hassle.
“dont order from them, its not worth the hassle”
Order arrived missing items and customer service was unhelpful.
“My son was so disappointed as it was an Xmas gift.”
Delivery failed and refund delayed while customer waited with poor support.
“sorry not until we get our goods back from DPD”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Overclockers UK is a UK-based online retailer specialising in PC components, prebuilt gaming PCs, peripherals and related accessories. It targets gaming and enthusiast customers with an emphasis on component choice, configured systems and online ordering. Consumers researching the retailer often look for delivery speed, returns handling and product reliability.