OnBuy (8 reviews)

As parts of our lives become increasingly connected to the internet, there has been a spike in the range of products and services available online. As a consequence, lots of entrepreneurs now offer their products and services to consumers over the internet. This has led to the creation of online shops and marketplaces where we can visit to purchase the items we need. OnBuy is an online marketplace that allows a pool of retailers to offer their products for sale. Due to the existence of a multiplicity of such online marketplaces, it is expedient to evaluate any of such companies based on the review of their products and services, by previous and existing clients. Read on for honest customer reviews of OnBuy to learn more about the company.

About OnBuy
OnBuy is based in the United Kingdom and is currently headquartered in Dorset. OnBuy currently has millions of products available for purchase on their website. The company was launched in November 2016 and claims to have no involvement in offering products for sale on their website, leaving that entirely to the retailers. This means the company claims to have no interest in the sales of products which they have manufactured, on the platform. OnBuy was founded by Cas Paston.

Products and Services of OnBuy
The platform operates a catalogue system and thus allows multiple retailers to offer varying or similar products and services for purchase. This means that similar products could be offered by different retailers but at different prices. The diversity of the retailers on the platform creates a diversity of the products and services available for consumers to purchase. Their product categories include arts and craft, books, cars, electronics, jewellery, tools, health and beauty products amongst others. The payments made on this platform are made via PayPal. Since OnBuy is only a marketplace, the platform has no generally applicable return policy for all products. Their return policy varies from one product to another depending on the product and at the discretion of the retailer, thus there are individualized return policies. The delivery times and destinations of products tends to vary from seller to seller. Thus, the sellers on the platform have the ability to utilize customized delivery templates and have the liberty to select locations they choose to deliver to. The delivery cost for the products also differ depending on the seller you order from. OnBuy also runs an affiliate program and they provide access to this on their website. The diversity of the brands available for purchase on the website is also worth mentioning. Some of the brands include Apple, Adidas, Acer, Disney, Gillette, Huawei, Kingfisher, LG, Nokia, Xiaomi, and more.

Compliments, complaints and tips for OnBuy
If you have purchased any of OnBuy art & craft pieces in the past, let us know your thoughts about their products. Where you satisfied with the quality of the products you purchased? One word about their customer care service? Have you made a second purchase since you acquired their first products? Did you experience any irregularities in the course of placing your orders via their website? Do you have submissions or reservations you might want to posit here? Would you endorse them to others? Give their products a rating, Excellent, Good, or Poor. Please, let us know by leaving an honest review of OnBuy as your feedback will provide prospects with a balanced view of their products and services.

12-14 Dean Park Crescent,

BH1 1HL Bournemouth

📧 sophie.cotton@onbuy.com