Reviews show a clear split: many customers praise Omnes’ product quality, packaging and occasional helpful customer support, while a larger set of reviewers report persistent issues with delivery, returns and refunds. Specific problems cited include missing parcels, delayed or unprocessed refunds (multiple reviewers report waits of weeks), and return fees (one reviewer cites a £3.50 return charge). Communication problems — unanswered emails, ignored messages and slow responses — are repeated across reviews and drive much of the negative feedback. If you’re considering Omnes, weigh the positive product comments against frequent reports of service and refund friction; some reviewers advised buying via larger third-party retailers where fulfilment and customer service are perceived as more reliable.
Examples from available reviews (Mar 2022 – Feb 2026).
Delivery confusion, poor quality items and unresolved refund after multiple contact attempts.
“I've been straight up ignored on all platforms.”
Happy with skirt quality and brand's sustainable credentials.
“Lovely quality and even better knowing it’s better for the environment and people.”
Helpful customer service; dress arrived quickly and was perfect.
“The customer service team was very friendly and helpful.”
Next-day delivery failed; customer service was slow and unresponsive.
“No delivery was made the following day”
Most reviewers report repeated delivery and returns problems, including split shipments, late or missing parcels and slow refund processing; a few note timely deliveries.
Some customers find items good value and well made, but many feel prices aren’t justified given return fees, delivery costs and occasional poor-quality items.
Website search and ordering are sometimes described as straightforward, but numerous reviewers report tracking errors, delayed fulfilment and frustrating returns processes.
A majority of reviewers praise garment quality, fit and packaging; a smaller group reports flimsy material, poor fit or items that feel overpriced.
Frequent complaints concern unanswered emails, ignored messages and slow responses across channels; occasional positive interactions are reported by some customers.
Overall impressions are mixed but lean negative: product quality is often praised, while delivery, refund and communication failures drive poor overall ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Brand offers a great choice of products with lovely fabrics.
“Love this brand, great choice of products and lovely fabrics”
Sizing was inaccurate; size 10 did not fit in the bust area.
“I am 34DD but the size 10 was literally hanging off my chest.”
Material is polyester and not breathable; product quality disappoints.
“Material okay not very breathable for hot weather as it's polyester.”
Inconsistent sizing and not great quality across orders.
“Not the best in terms of quality or consistent sizing.”
Order cancelled last minute due to stock error and poor communication.
“only to have it cancelled last minute because the items were suddenly “out of stock.””
Ethics appreciated but some products feel disappointing high-street quality.
“I like their ethics but some of the products are of disappointing, high street quality.”
Appreciates the brand's eco-conscious clothing.
“Great eco conscious clothing”
Happy with quality and cut; several purchases were satisfying.
“Love the quality and cut of the clothes, have bought a few pieces from Omnes so far and been really happy with everything”
Loved the dress colour and feels suitable for a wedding.
“I love this dress!! Colour is amazing.”
Reviewer is really happy with their order.
“Really happy with my order”
Reviewer appreciates the brand's ethics and sustainability practices.
“I like this brand for their ethics & sustainibility”
Reviewer praises the garments as gorgeous, good value and high quality.
“Really great, gorgeous clothes, good value, great quality.”
Reviewer experienced quick delivery and good customer service.
“Quick delivery and good customer service.”
Reviewer is very happy with the gorgeous items, fit and high quality.
“Very happy with OMNES”
Delivery was a little slow but purchase was worth waiting for.
“A little slow on delivery,but worth the short wait”
Reviewer loves the brand's ethos and feels positively about it.
“Great , love the ethos”
Reviewer finds the collection cute, sustainable and long lasting.
“Cute collection, sustainable and long lasting clothes.”
Reviewer is pleased with the clothes and enjoyed the website and labels.
“The plantable labels were a really nice touch!”
I recently stumbled across Omnes, a sustainable and affordable fashion brand selling women's clothing. I was immediately drawn to the concept of climate positivity and ethical production practices, so I decided to check out their collection.
To my delight, the clothes were not only environmentally friendly but also stylish and elegant in design. The fabrics used were clearly of very high quality further increasing their value for money.
One thing that stood out was how wide their range is - they have everything from dresses and tops to jumpsuits, skirts and trousers! Even though there are many options available on the website, finding what you want is easy using their intuitive search function.
The hassle-free online shopping experience made it simple for me to select items before checking out with ease.
Overall, I'd say that Omnes offers both an eco-conscious choice as well as aesthetic pleasure with its fashionable women's clothes selection.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Omnes is an online women's fashion label that sells garments through its own website and third-party retail channels. Consumers researching Omnes typically focus on product quality, delivery and returns, and customer-service responsiveness. When reading reviews, check seller channels, shipping and returns policies and any stated refund timeframes for clarity.