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We Collect & Analyse Reviews

Ology32
Experiences & Reviews

Ology32 operates as an online retailer of beauty, skincare and home-fragrance products. People searching reviews for Ology32 commonly look for information about product quality, delivery and customer service when deciding to buy from its e-commerce site.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 13d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Most reviewers describe the customer service positively, praising helpful staff and resolution of order issues when they occur.

Share
12%
Strong
💰

Value for money

Several reviewers note competitive pricing and occasional free samples, reporting good perceived value for the products purchased.

Share
7%
Strong
⚡

User experience

Delivery and ordering are frequently praised for speed and smoothness, though a minority report tracking and delivery problems.

Share
27%
Strong
🔧

Product quality

Most reviewers report high product quality and effective results; a few mention weak fragrance or items damaged in transit.

Share
23%
Strong
📞

Communication

Communication experiences vary: some praise prompt replies, while others report missing tracking information and unanswered emails.

Share
9%
Weak
⭐

Overall experience

Overall impressions are mainly positive, with many repeat customers and recommendations; a small group report negative purchase outcomes.

Share
21%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

M
Maria Edén
trustpilot.com Sep 30, 2025

1 week waiting for my parcel and didn’t receive it yet.

I purchased my order 1 week ago and I received an email on the same day telling me that my order was on the way. I didn’t receive anything yet and whe...

L
LJ
trustpilot.com Sep 30, 2025

Exactly as expected

Exactly as expected, fast delivery, p...

K
Katiebabe
trustpilot.com Sep 30, 2025

Lovely product

Lovely product. Delivered...

T
Tina Rawlings
trustpilot.com Sep 30, 2025

Lovely service as always

Lovely service as always. High quality products at excellent prices. Will buy fro...

E
Emma Richards
trustpilot.com Sep 30, 2025

Excellent customer service and delivery…

Excellent customer service and deli...

C
Clare Murphy
trustpilot.com Sep 30, 2025

Brilliant very prompt

Brilliant very...

I
Ingrid Werner
trustpilot.com Sep 30, 2025

Quick shipping and great products

Quick shipping, excellent prices and prod...

S
SMP
trustpilot.com Sep 30, 2025

Very smooth ordering and delivery…

A very smooth ordering and delivery proc...

H
Hannah Szczublewski
trustpilot.com Sep 30, 2025

Up Circle

Love love love this brand, it’s a game changer! Cannot go without the moisturiser on a day to day basis and the face balm cleanser i...

C
Carol Martin
trustpilot.com Sep 30, 2025

Dispatched quickly - took a while to receive thugh

Great service, dispatched quickly, although took a...

A
Anthony Harding
trustpilot.com Sep 30, 2025

As I was not given a way of tracking my…

As I was not given a way of tracking my parcel, I have no way of knowing when the product I ordered on the 3 July was dispatched. I also do not know w...

S
Sebarious
trustpilot.com Sep 30, 2025

Great Candle and responsive service

Ordered these candles as I wanted vegan cruelty free and they came at a good price. Unfortunately two of the candles were broken when arrived, which c...

M
Mrs gupta
trustpilot.com Sep 30, 2025

homemade candle and diffuser not worth it !!

I brought homemade candle and diffuser. X2 Wasn’t r...

M
MDSC
trustpilot.com Sep 30, 2025

First class service on all the orders…

First class service on all the orde...

N
Nicola
trustpilot.com Sep 30, 2025

Unreal, will definately be back!

Unreal, I have brought a few items from this company now and soooo pleased with it all, as well super quick delivery. I have recently had a baby and h...

P
Piero
trustpilot.com Sep 30, 2025

No issue with the order

No issue with the order. Happy a...

D
Doris
trustpilot.com Sep 30, 2025

My go-to shop for all things skincare.

My go-to shop for a...

B
B. A
trustpilot.com Sep 30, 2025

Super fast service

...

J
Jacqui
trustpilot.com Sep 30, 2025

I love all the products I have bought…

I love all the products I have bought from Ology32. They arrive quickly, most come with free samples and I kno...

K
Kat
trustpilot.com Sep 30, 2025

Great service and product.

...

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Conclusion

Reviews indicate Ology32 commonly delivers good product quality and a generally positive shopping experience, with many customers praising fast dispatch and repeat purchases. Several reviewers highlight helpful customer service and quick resolution for damaged items. However, a recurring issue is inconsistent communication about tracking and a few delivery problems (parcels left outdoors or delayed). Prospective buyers should check shipping options and tracking availability before ordering, and note that many customers commend the products themselves and value for money.