Reviews Analysed
21
We Collect & Analyse Reviews
Ocean Bottle
Experiences & Reviews
Ocean Bottle is a consumer brand offering reusable, insulated water bottles and related flasks sold primarily online. People reading reviews about the company commonly look for details on temperature retention, leakproofing, warranty and after-sales support as well as perceived value and sustainability claims.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
13d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Customer service is regularly described as fast, helpful and willing to send replacements or waive shipping, with rare disputes over returns.
Share
Strong
21%
💰
Value for money
Some buyers say the bottle offers good value, while others call it somewhat pricey or remain unconvinced about environmental claims.
Share
Mixed
4%
⚡
User experience
Multiple reviewers report fiddly lids, loose seals or stray straws; a smaller number cite easy cleaning and comfortable carry.
Share
Weak
7%
🔧
Product quality
Many reviewers praise insulation and build, but several report seal or lid failures, occasional cracks or breakage and design issues.
Share
Mixed
25%
📞
Communication
Reviews frequently note responsive, named staff and prompt resolutions; isolated complaints concern wrong items or returns handling.
Share
Strong
15%
⭐
Overall experience
Most customers report satisfaction and would recommend the product, though a minority experienced recurring leaks or order issues.
Share
Strong
29%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
A Sustainable & Innovative Water bottle
"I recently purchased the Ocean Bottle and I have to say, it's one of the best reusable water bottles I've ever owned. It keeps me hydrated all day long and has reduced my use of plastic bottles significantly. One thing that really stands out about this bottle is its double-wall vacuum insulation. My drink stays cold or hot for a long time, even on the go. The eco-friendly materials used in making this bottle make me feel good about using it every day knowing that I'm contributing towards saving our ocean. What impressed me further was learning that each Ocean Bottle funds the collection of 1000 ocean-bound plastic bottles. This makes me feel like buying it was not only something benefiting myself but also aligned with my values and a cause bigger than myself. Overall, I would highly recommend purchasing an Ocean Bottle to anyone who wants to do their small part in conserving our planet- your wallet will thank you too!"
Emelia
Collected.reviews
Jul 29, 2022
Featured for: Positive product and sustainability mention
This is the 3rd time I'm having to…
"This is the 3rd time I'm having to write a review. I bought this bottle in July, didn't think it kept my water that cold. A while later it started lea..."
shalini patel
Trustpilot
Sep 30, 2025
Featured for: Repeated leak and design failure
Great bottle, company, and sustainability
"The bottle keeps drinks cold or hot, it's easy to clean, easy to carry, solid with a great base, lovely colours, and lightweight even with my 1l size...."
Mel Hambly
Trustpilot
Sep 30, 2025
Featured for: Balanced product, app, and service
Great customer service
"I loved my OB bottle enough to want to buy replacement parts, and customer service and kind enough..."
Andie
Trustpilot
Sep 30, 2025
Featured for: Customer service helped replacement parts
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Cliente 22342
trustpilot.com
Sep 30, 2025
I simply love their way to work
I simply love their way to work. 10 years warranty I thought they would be picky about it, and now...
A
ANAS AP
trustpilot.com
Sep 30, 2025
Good product ❤️
...
s
shalini patel
trustpilot.com
Sep 30, 2025
This is the 3rd time I'm having to…
This is the 3rd time I'm having to write a review. I bought this bottle in July, didn't think it kept my water that cold. A while later it started lea...
D
D Evans
trustpilot.com
Sep 30, 2025
Brew flask purchase
Seamless buying experience. Bought the brew flask which was high quality and kept my coffee piping hot for hour...
R
Ruth Packard
trustpilot.com
Sep 30, 2025
Brilliant product
Brilliant product, keeps the drinks hot and totally...
A
Andie
trustpilot.com
Sep 30, 2025
Great customer service
I loved my OB bottle enough to want to buy replacement parts, and customer service and kind enough...
M
Mich Sexton
trustpilot.com
Sep 30, 2025
Best company I have dealt with in a…
Best company I have dealt with in a long time. Their products are fantastic. The flasks, which I purchased are great, although a seal di...
M
Mel Hambly
trustpilot.com
Sep 30, 2025
Great bottle, company, and sustainability
The bottle keeps drinks cold or hot, it's easy to clean, easy to carry, solid with a great base, lovely colours, and lightweight even with my 1l size....
J
J Fraize
trustpilot.com
Sep 30, 2025
The customer service was amazing
The customer service was amazing. Denis was so responsive. I feel like I haven’t had contact with a company like this...
C
Connor Hance
trustpilot.com
Sep 30, 2025
Great bottle and excellent customer…
Great bottle and excellent customer s...
k
karen meadows
trustpilot.com
Sep 30, 2025
Great customer service
Great customer service,...
E
Elizabeth
trustpilot.com
Sep 30, 2025
Ocean bottle and Coffee cup.
Free delivery and delivered within 24hrs from ordering. This was my second order as I love the Ocean...
S
Sunny Becker
trustpilot.com
Sep 30, 2025
I'm very satisfied
I'm very satisfied. Great service. Good l...
P
Paul
trustpilot.com
Sep 30, 2025
Great product
Great product, very strong and durable and eas...
R
Richard
trustpilot.com
Sep 30, 2025
Love my bottle and its ethos
Love my bottle and its ethos. Somewhat pricey and ne...
D
Dan T
trustpilot.com
Sep 30, 2025
Great customer service
The bottle itself is great, and Denis from Customer Service was exceptionally helpful when I had a leaking issue. I've got the large 1L Ocean Bottle,...
L
Louis
trustpilot.com
Sep 30, 2025
Sent me the wrong colour bottle
Sent me the wrong colour bottle, then refused...
O
Owen
trustpilot.com
Sep 30, 2025
Nice idea; pretty meh execution
Got one of these for free at a careers event. Pretty good as just a water bottle although can't speak to value for money and the NFC thing seems a bit...
s
simon brooks
trustpilot.com
Sep 30, 2025
Hands down the best water bottle I've…
Hands down the best water bottle I've eve...
B
Ben
trustpilot.com
Sep 30, 2025
Great customer service
Great customer service and very satisfied resolutio...
Conclusion
Reviewers commonly praise Ocean Bottle for strong temperature retention and an active customer service that provides replacements and warranty support. Several customers report practical problems: seals or lid components can fail or fall out, and a few experienced wrong-colour orders or returns disputes. Buying decisions often weigh the product’s insulation and durability against reports of fiddly lids and occasional faults; some buyers also mention price as a consideration. If you are considering an Ocean Bottle, check lid types and replacement-part options and factor in the generally positive after-sales support described by many reviewers.