Reviews show many customers receive authentic items, often delivered quickly and as described, and several praise responsive customer service. However, recurring problems include delayed deliveries, delivery handling errors, billing or refund delays and chargeable return/exchange policies. If you value rapid shipping and authentic designer goods, Nugnes 1920 has multiple positive reports; if you are sensitive to return costs or potential refund delays, check the returns and billing terms before buying. For peace of mind, request clear track-and-trace details and confirm return costs for low-value items prior to purchase.
Examples from available reviews (Sep 2025 – Feb 2026).
Authentic Gucci bag arrived quickly, well packaged, and as described.
“Authentic Gucci bag”
Delivery promised for Friday was missed and rescheduled to Monday.
“it was never delivered.”
Reviewer objects to a $34 return fee and will not purchase again.
“$34 to return a pair of flip flops.”
Service team resolved issues and reviewer praises the company.
“The service team helped resolve my issues.”
Many reviewers praise quick, helpful customer service, yet a subset report poor handling of returns, exchanges and billing issues.
Some customers note competitive prices and promotions; others report dissatisfaction with return fees and unexpected charges.
Shoppers frequently report smooth, fast purchasing experiences, accurate listings and satisfactory order processing overall.
Items are often described as authentic and arriving in good condition, with fit and materials meeting expectations.
Many reviews praise fast shipping and clear track-and-trace; others describe delivery mistakes, delayed shipments or refund uncertainty.
Most reviewers report positive overall outcomes—correct items and prompt delivery—while a minority experienced billing or return problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (31) · Quotes shortened · As of: February 2026
Bought from Sweden; experienced fast customer support and delivery.
“Bought from Sweden, fast customer support and delivery after I ordered.”
Reviewer says all items are fake and the company scams.
“Horrible company all items fake and they scam”
Received exactly what was ordered with no sizing issues.
“got exactly what i ordered, had no issue w the sizing either. 10/10”
Easy-to-navigate website and smooth ordering made for a great shopping experience.
“The website is easy to navigate”
Praises collection, prices, and product quality; suggests adding tariffs to invoices.
“Great quality.”
Purchased an exquisite coat at a great price with fast shipping.
“Exquisite coat (Maxmara Atelier) purchased at an incredible price.”
Reviewer has not yet received their order.
“I have not yet received my order”
Great service and a good price for a quality pair of jeans.
“Great service and a good price for a quality pair of jeans”
Reviewer says the offer is excellent.
“On the top, super offerta”
Return rejected for being outside window and customer care stopped responding.
“customer care has refused to answer my follow-up questions”
Reviewer is very disappointed due to very bad communication.
“very bad communication.”
Customer has not received their package yet.
“I Havent received my package yet!”
Reviewer praises the fantastic service and good prices.
“Servizio fantastico e buoni prezzi!”
Bought shoes sold out elsewhere at good price with fast shipping.
“Shipping has been fast and reliable so far.”
Product arrived in good condition but delivery handling was poor.
“Item arrived in perfect condition.”
They reacted very quickly and the dress arrived in excellent condition.
“They reacted very quickly and the parcel is the suitable to receive the dress in excellent condition.”
Perfect experience; bag arrived in the States within three days.
“Esperienza perfetta!”
Reviewer experienced a good price and quick delivery.
“Good price and quick delivery.”
Authentic Gucci bag arrived quickly, well packaged, and as described.
“Authentic Gucci bag”
Initially hesitant, but package was delivered promptly and reviewer loves the bag.
“and I love the bag.”
Item matched description and arrived very fast.
“Item is as described and arrived very fast!”
Everything went well and fast; reviewer loves new shoes.
“Love my new shoes”
Loves the bag but requests authentic Fendi box instead of brown box.
“Love the bag hope they can send me actual fendi box instead of brown box .”
Delivery promised for Friday was missed and rescheduled to Monday.
“it was never delivered.”
Service team resolved issues and reviewer praises the company.
“The service team helped resolve my issues.”
Reviewer objects to a $34 return fee and will not purchase again.
“$34 to return a pair of flip flops.”
Great and faster service than most.
“Gran y mejor servicio y más rápido que la mayoría”
Card was charged despite order cancellation; refund unclear.
“my credit card was charged immediately.”
Product fit issues; customer service refused exchange and charged return fees.
“The worst customer service.The product was perfect but too small.”
Reviewer reports great service and is satisfied.
“Great service!!”
Reviewer loves item, praising excellent fit and comfort.
“The fit and comfort is excellent!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Nugnes 1920 is an online retailer operating under the Nugnes 1920 name that sells designer fashion items and accessories. People searching reviews for Nugnes 1920 typically want verification of item authenticity, shipping reliability, returns and customer service responsiveness. When researching the brand, consumers should look for evidence of item condition, delivery timelines and clear return/billing policies.