Feedback splits into two clear camps. Many buyers mention fast fulfilment, low prices, and careful packaging. Another group describes late or missing orders, refunds being refused, and email support that doesn’t reply.
Examples from available reviews (Oct 2018 – Mar 2026).
Items arrived in three days; reviewer found service brilliant.
“arrived in 3 days.”
Shoes arrived in perfect condition and were half the price.
“in perfect condition and at half the price”
Company refused refund claiming returned parcel never arrived; reviewer lost £80.
“the parcel has not arrived!!!!”
Multiple emails ignored; money taken and shoes not sent.
“No telephone number only email I’ve emailed six times no response”
Many reviews applaud quick dispatch, with deliveries arriving in two to five days. Repeated negative accounts describe orders never being processed, parcels marked as missing, and refunds refused after return attempts. Some also report receiving the wrong items, appearing in both the fast and failed fulfilment stories.
Reviewers often point to low prices, discounts, and bargain deals on branded items. A smaller number warn that extra fees for European deliveries can cut into the savings.
Many customers describe an easy online purchase, with tracking available and items arriving well packed. A smaller group mentions early doubts that eased once the order arrived, while others say things fell apart after checkout.
Several reviewers say the products were genuine, comfortable, and well made, matching what they expected. Less often but still notably, others claim poor quality, sizing issues, and counterfeit or faulty items.
Many complaints focus on emails going unanswered, template-style replies, and no dependable dispatch updates. Some customers report quick help from support, but those comments are outweighed by stories of ignored enquiries and few ways to get in touch.
Reviews show a sharp split between happy shoppers and unresolved service problems. Positive experiences highlight speed and value, while negative ones centre on returns, refunds, and weak post-purchase support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Wrong shoes received and refund took over a week; poor service.
“Wrong shoes received and size and didn’t get any help in resolving this”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
NONNON sells fashion clothing and footwear online through its e-commerce site. Product pages include descriptions and size guidance. Shoppers order through online checkout and pay using standard payment methods. The company ships orders and posts contact and returns details for after-purchase needs.