Reviews show consistent praise for product appearance, durability and installation craftsmanship, and several customers note helpful staff and swift problem resolution. At the same time, multiple reviews report poor responsiveness, missed dispatches, a cancelled order during handover and an incident of unacceptable driver behaviour. Prospective customers should request written timelines, deposit and cancellation terms, delivery tracking and recent installation references before committing. Also confirm site-cleaning standards and any workmanship warranties when obtaining quotes and contracts.
Examples from available reviews (Dec 2021 – Feb 2026).
Nomow Limited provided quality grass and resolved a fitting problem promptly.
“They took charge of the situation and resolved it fast and satisfactorily.”
They cancelled our order after failing to respond and missing deadlines.
“she had cancelled our order.”
I received order confirmation but then received no updates or delivery.
“since then NOTHING.”
They supplied artificial lawns with great product quality and superb craftsmanship.
“the craftsmanship is superb.”
Several reviews highlight helpful installers and prompt issue resolution, while others report cancellations, missed commitments and handover problems.
Some reviewers say the grass is competitively priced or worth the cost for durability; one notes it is not the cheapest option.
Ordering and samples are sometimes quick and complete, but a number of reviews describe unacknowledged orders and lack of dispatch updates.
Multiple customers praise the look, durability and craftsmanship of the artificial turf and installations in practical use cases.
Reports are mixed: some note fast sample delivery and responsive staff, while others cite unanswered calls, emails and handover confusion.
Overall impressions vary: several customers recommend Nomow for product and service, while others report cancellations, delivery failures and conduct issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They cancelled our order after failing to respond and missing deadlines.
“she had cancelled our order.”
I received order confirmation but then received no updates or delivery.
“since then NOTHING.”
They provided fantastic customer service and accommodated changed requirements.
“Fantastic customer service”
They supplied and laid artificial grass well, though site could be cleaner.
“Well pleased with the company”
They provided perfect service and great artificial grass.
“Perfect service!”
They supplied artificial lawns with great product quality and superb craftsmanship.
“the craftsmanship is superb.”
They tail-gated and swore at me while driving; truly shocking behaviour.
“tail gating you and swearing at you.”
Nomow Limited has been great in every way. Staff who are kind, friendly, and knowledgeable. Our ordered samples arrived fast and in good condition, complete with literature and information.
We chose them because one of their artificial grasses resembled real grass, was of great quality and was competitively priced. We placed our purchase on a specific day, which was not difficult because they supply from a large stock holding.
However, during the fitting, we discovered a serious problem! We panicked because most businesses today strive to avoid accepting responsibility. But not, Nomow Limited!
They took charge of the situation and resolved it fast and satisfactorily.
There are no arguments, and we are generating the least amount of inconvenience.
I was astounded by their candor, helpfulness, and adaptability and would recommend them without hesitation.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Nomow is a UK-based supplier and installer of artificial grass and related landscaping products for residential and commercial customers. People searching for Nomow typically look for turf supply, installation, site preparation and maintenance. When comparing providers, consumers commonly check product specifications, installation warranties and delivery/installation terms.