Skip to content
We Collect & Analyse Reviews

Ninja Kitchen
Experiences & Reviews

Ninja Kitchen is a consumer cookware and small-appliance brand specialising in countertop appliances such as air fryers, coffee machines, kettles, toasters, crispers and related accessories. The brand is commonly reviewed for home-kitchen performance, durability and delivery/service experience by end customers. This summary is intended to help shoppers evaluate user feedback on product quality, delivery and customer service when researching Ninja Kitchen appliances.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 95%
Latest Review 19d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Most reviews praise fast delivery and helpful staff; one report describes order cancellation and refund delay due to age verification.

Share
24%
Strong
💰

Value for money

A few reviewers explicitly mention reasonable pricing and feeling they received fair value; overall price comments are limited.

Share
6%
Mixed
⚡

User experience

Customers describe easy ordering and straightforward use of appliances, with several noting enjoyable cooking and smooth setup.

Share
12%
Strong
🔧

Product quality

Many reviewers report solid build, durability and good performance across coffee machines, knives, kettles, toasters and crispers.

Share
27%
Strong
📞

Communication

Mixed signals: one review praises staff handling, another details poor age‑check communication and slow specialist follow‑up.

Share
4%
Mixed
⭐

Overall experience

Most reviewers state positive overall experiences, repeat purchases and satisfaction; one detailed negative case affected a purchase.

Share
27%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

T
Tunde Mazar
trustpilot.com Sep 30, 2025

Beautiful and a fantastic coffee…

Beautiful and a fantastic coffee machine. I love it...

P
Phil Gorman
trustpilot.com Sep 30, 2025

Quality

...

S
Sarah
trustpilot.com Sep 30, 2025

Love love love ninjas 🥷 💜

Love love love ninjas 🥷 💜 I have 5 now, theyre all amazing, got my first one 6 years ago and its still going...

M
MrsP
trustpilot.com Sep 30, 2025

Really easy to order and am enjoying…

Really easy to order and am enjoying cookin...

L
Lj
trustpilot.com Sep 30, 2025

Excellent brand

...

S
Stewart
trustpilot.com Sep 30, 2025

Super quick delivery

Super quick delivery, all of my ninja applia...

M
Mr Vitalijus Kulkis
trustpilot.com Sep 30, 2025

Ninja doing well

...

M
Magege Ochuko
trustpilot.com Sep 30, 2025

Quality and nothing but quality.

Quality and noth...

L
Lorna
trustpilot.com Sep 30, 2025

Overall fantastic experience!

A great delivery driver! Very patient and frien...

A
Amanda Couch
trustpilot.com Sep 30, 2025

Great products

Great products, love every one I have purchased. Great s...

K
Keith Davey
trustpilot.com Sep 30, 2025

I already owned a couple of Ninja…

I already owned a couple of Ninja appliances, and I decided to purchase the Kettle and Toaster s...

C
Clare
trustpilot.com Sep 30, 2025

Great service and speedy delivery

Great service an...

N
Nicola Hugh
trustpilot.com Sep 30, 2025

Very happy with my purchase …

Very happy with my purchase of a Ninja crisper, easy to use...

P
Paul Roberts
trustpilot.com Sep 30, 2025

A great product.

A great product at a very reasonable pri...

L
L Moseley
trustpilot.com Sep 30, 2025

Great sent us a new drawer without any…

Great sent us a new dr...

D
Dewi
trustpilot.com Sep 30, 2025

Could not verify my age no matter what…

Could not verify my age no matter what method I used. Order cancelled and had to wait for refund before purchasing from elsewhere. No ability to appro...

C
Chris Jones
trustpilot.com Sep 30, 2025

Very good service orded a coffee…

Very good service orded a coffee machine 3pm Thursday r...

S
S HUTCHISON
trustpilot.com Sep 30, 2025

Ninja knives

From ordering to receiving my knives everything was smooth and professionally done. They were delivered...

S
Sheila
trustpilot.com Sep 30, 2025

As this is a Xmas present for my…

As this is a Xmas present for my daughter can only say looks good and quick delivery . B...

M
Miss Clarke
trustpilot.com Sep 30, 2025

Brilliant coffee machine

Brilliant coffee machine. Makes a great coffee. My daughter is really happy with...

Share Your Experience

Help other customers by sharing your experience with Ninja Kitchen. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Customer reviews for Ninja Kitchen in this sample emphasise consistent product quality and reliable delivery. Examples include praise for coffee machines, knives, kettles, toasters and crispers, with several users reporting long-term durability and repeat purchases. A small number of comments flag a specific customer-service issue around age verification and order cancellation, so check identification and payment details before ordering. Overall, reviewers most frequently cite fast delivery, easy use and satisfactory product performance; consider warranty and support channels when making a purchase decision.