Customers consistently describe fast, knowledgeable, helpful support for both sales and technical questions. Reviewers often mention quick replies and regular order updates. Most product feedback highlights secure packaging and reliable hardware, with one report of a camera-to-mount alignment issue. One isolated review challenges the Best Price Guarantee and questions value for money.
Examples from available reviews (Jul 2023 – Mar 2026).
Alex Kerr provided prompt, helpful advice and organised quote and shipping.
“Alex Kerr was super helpful and prompt”
They provided regular updates and delivered products fairly quickly.
“Gave me regualr updaates about where my product was and everything was delivered fairly quick.”
Reviewer claims the Best Price Guarantee wasn't honoured and overpriced camera.
“Best Price Guarantee is a lie.”
Camera did not align with the supplied mount and support did not follow up.
“I could not find two holes on the camera base”
Most service feedback is positive. Reviewers name specific staff and describe quick, helpful problem-solving and knowledgeable advice. A small number also point to steady, professional support across repeat purchases.
Price concerns come up rarely. One reviewer says the Best Price Guarantee was not honoured and rated the purchase poorly. No other reviews raise formal pricing disputes.
Customers repeatedly call the website and ordering process easy to use. Several mention fast delivery and smooth transactions for both single and bulk orders. Many also comment on simple navigation and product selection.
Many reviewers say items arrive in good condition and describe the products as good quality. Secure packaging and intact deliveries come up repeatedly. One review reports a camera base that did not match the supplied mount, with limited follow-up on the issue.
Reviews often mention quick responses and regular order updates. Many highlight responsive staff by phone or email. A few point to fast invoice handling or courier arrangements as clear communication in action.
Overall feedback is strongly positive, with many five-star reviews and repeat buyers. That sits alongside a small number of low ratings tied to price and a single product alignment issue. The pattern points to broad satisfaction with occasional isolated problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Reviews (20) · Quotes shortened · As of: March 2026
Customer service gave excellent advice; pricing competitive and delivery fast.
“Excellent customer service with great advice and recommendations.”
Reviewer was very pleased with products and professional service.
“Very pleased with the products and service.”
Dealing with Network Webcams was consistently a pleasure.
“Always a pleasure to deal with Network Webcams”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Network Webcams is a UK supplier of network and IP surveillance equipment sold through an online store. Its range covers cameras, mounting hardware, and related accessories, with technical datasheets and product specifications. The company offers sales support and technical guidance by phone and email for trade and professional customers. Commercial buyers can request quotes and order documents for procurement and installation planning.