Reviews show a pattern of well-made dresses and many customers praising fast delivery and straightforward returns. Several reviewers report quick refund processing and helpful order notifications. However, a small number describe non-delivery or delayed refunds and unreturned emails, indicating inconsistent handling for some orders. If considering a purchase, check sizing guidance on product pages, keep tracking details for parcels, and use recorded returns where possible to help evidence any refund claim.
Examples from available reviews (Sep 2025 – Feb 2026).
Fast delivery, prompt refund and efficient customer service.
“The outfit was delivered the next day!!!”
Order not delivered and company failed to respond, reported fraudulent.
“I never received my parcel”
Still awaiting a large refund; reviewer believes they were scammed.
“Still waiting for a large refund, I believe I have been scammed.”
Website easy to use with detailed sizing and colour information.
“Easy site to use. detailed info of sizing and colours”
Most reviewers report fast delivery and efficient returns/refunds; however a minority report missing parcels or delayed refunds and unresolved orders.
Very few reviews mention price explicitly; where noted customers describe competitive prices and generally good perceived value.
Mentions are limited but the website is described as easy to use with clear sizing and colour information on product pages.
Many reviewers describe dresses as well made, accurate to photos and receiving compliments; there are no consistent complaints about garment quality.
Reports are mixed: some customers received prompt refund notifications, while others say emails were ignored and updates were lacking.
Most reviewers report a positive overall experience and plan to repurchase, but a small number report unresolved delivery or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Quotes shortened · As of: February 2026
Reviewer finds the dress extremely beautiful.
“Amazing dress , is extremely beautiful 😍”
Dress is stunning, arrived quickly and fitted perfectly.
“Dress is stunning ! Arrived quickly and perfect fit”
Reviewer never received order and checked with neighbours and family.
“I never reacived my order I checked with my neberoes and family they haven’t ether”
Fast delivery; reviewer pleased with fit and dress quality.
“Fast delivery really pleased with the fit and quality of the dress”
Paid for next-day delivery; dress quality excellent and fit perfect.
“Paid for next day delivery great service absolutely over the moon with the dress I ordered the quality is amazing ordered a size bigger glad I did fit perfectly definitely will be ordering more 😄”
Fast delivery, bonus discount, and amazing dress quality.
“Fast delivery, bonus discount. Amazing quality of dresses”
Lovely selection, fast shipping and a great-fitting, highly complimented dress.
“I’ve had lots of compliments!”
Dress matches the photo and fits exactly as hoped.
“It's a perfect fit.”
Ordered a size up; actual size would have fitted, overall happy.
“I ordered a size up to be sure and my size would have been a perfect fit.”
Item arrived in excellent condition with fast delivery.
“Excellent condition and fast delivery.”
Order not received; reviewer reports non-delivery.
“I have not received my order!”
Cute items, good prices and fast delivery.
“They provide cute items and good prices with fast delivery”
Parcel arrived promptly and was well packaged.
“My parcel arrived in good time and was well packaged.”
Website easy to use with detailed sizing and colour information.
“Easy site to use. detailed info of sizing and colours”
Found a beautiful wedding dress and received many compliments.
“i found a beautiful dress for a wedding event at Nazz Collection.”
Fast delivery, prompt refund and efficient customer service.
“The outfit was delivered the next day!!!”
Ordered and returned dresses; refunds and exchanges handled promptly.
“They have refunded and exchanged & even sent the replacemevt within 24 hours.”
Brand cares about clients; reviewer will repurchase in future.
“Amazing brand that really care about their clients,”
Fast delivery and great product quality.
“Fast delivery and great quality”
Bought several dresses; all were amazing with great customer service.
“customer service was amazing too”
Positive purchase; dress suitable for wearing on wedding day.
“I had a positive experience of purchasing a dress I would like to wear on my wedding day.”
Order not delivered and company failed to respond, reported fraudulent.
“I never received my parcel”
Delivered on time and dress matched the picture.
“Delivered on time,dress was as shown in picture”
Ordered two stunning, well-made dresses; refund processed without issue.
“Both stunning and well made.”
Still awaiting a large refund; reviewer believes they were scammed.
“Still waiting for a large refund, I believe I have been scammed.”
Reviewer praises both the service and product quality.
“Amazing service amazing quality”
Reviewer loves the item and will purchase again.
“I love it will buy again”
Reviewer describes the dress as gorgeous.
“Gorgeous dress”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Nazz Collection is an e-commerce clothing retailer focused on women's dresses and occasion wear. Its online storefront lists product pages with sizing and colour information and processes orders and returns through standard e-commerce channels. Consumers searching reviews will typically look for feedback on delivery, sizing accuracy and returns handling.