Reviews often praise the quality, fit, and finish of the dresses. Many customers mention fast shipping and quick replacements. A smaller but noticeable group reports parcels not arriving and refunds that were delayed or never received. Together, the reviews suggest strong products with occasional fulfilment breakdowns.
Examples from available reviews (Sep 2025 – Mar 2026).
Dress is stunning, arrived quickly and fitted perfectly.
“Dress is stunning ! Arrived quickly and perfect fit”
Ordered two stunning, well-made dresses; refund processed without issue.
“Both stunning and well made.”
Order not delivered and company failed to respond, reported fraudulent.
“I never received my parcel”
Still awaiting a large refund; reviewer believes they were scammed.
“Still waiting for a large refund, I believe I have been scammed.”
Many reviews mention fast delivery, including next-day shipping when customers paid for it. Several shoppers also describe quick exchanges and prompt refunds when cases were resolved. A noticeable minority report orders that never arrived and refunds that weren’t completed without further escalation.
Only a handful of reviews mention pricing, discounts, or value. When they do, they connect value to occasional promotions and how the garments felt in terms of quality. Price comes up less often than fit and finish.
Reviewers describe the website as easy to use, with clear sizing and colour details. Several shoppers say items matched the photos and that the sizing guidance helped them choose the right fit. A few buyers say they didn’t need to size up but did so anyway.
Many customers praise the build, fabric, and fit when the dresses arrived. Reviews often say items came in excellent condition and drew compliments. Shoppers repeatedly describe the products as well made and matching the images.
Several reviews describe responsive customer service that moved refunds, exchanges, and replacements along quickly. Others report messages that went unanswered and refund questions that stayed unresolved. Overall, feedback splits between timely help and occasional silence.
Most reviewers report being very happy with the product and either smooth delivery or quick fixes when something went wrong. A clear set of low-rated reviews focuses on missing parcels and refunds still outstanding. The picture is largely positive on product results, with sporadic fulfilment problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Quotes shortened · As of: March 2026
Reviewer finds the dress extremely beautiful.
“Amazing dress , is extremely beautiful 😍”
Dress is stunning, arrived quickly and fitted perfectly.
“Dress is stunning ! Arrived quickly and perfect fit”
Reviewer never received order and checked with neighbours and family.
“I never reacived my order I checked with my neberoes and family they haven’t ether”
Fast delivery; reviewer pleased with fit and dress quality.
“Fast delivery really pleased with the fit and quality of the dress”
Paid for next-day delivery; dress quality excellent and fit perfect.
“Paid for next day delivery great service absolutely over the moon with the dress I ordered the quality is amazing ordered a size bigger glad I did fit perfectly definitely will be ordering more 😄”
Fast delivery, bonus discount, and amazing dress quality.
“Fast delivery, bonus discount. Amazing quality of dresses”
Lovely selection, fast shipping and a great-fitting, highly complimented dress.
“I’ve had lots of compliments!”
Dress matches the photo and fits exactly as hoped.
“It's a perfect fit.”
Ordered a size up; actual size would have fitted, overall happy.
“I ordered a size up to be sure and my size would have been a perfect fit.”
Item arrived in excellent condition with fast delivery.
“Excellent condition and fast delivery.”
Order not received; reviewer reports non-delivery.
“I have not received my order!”
Cute items, good prices and fast delivery.
“They provide cute items and good prices with fast delivery”
Parcel arrived promptly and was well packaged.
“My parcel arrived in good time and was well packaged.”
Website easy to use with detailed sizing and colour information.
“Easy site to use. detailed info of sizing and colours”
Found a beautiful wedding dress and received many compliments.
“i found a beautiful dress for a wedding event at Nazz Collection.”
Fast delivery, prompt refund and efficient customer service.
“The outfit was delivered the next day!!!”
Ordered and returned dresses; refunds and exchanges handled promptly.
“They have refunded and exchanged & even sent the replacemevt within 24 hours.”
Brand cares about clients; reviewer will repurchase in future.
“Amazing brand that really care about their clients,”
Fast delivery and great product quality.
“Fast delivery and great quality”
Bought several dresses; all were amazing with great customer service.
“customer service was amazing too”
Positive purchase; dress suitable for wearing on wedding day.
“I had a positive experience of purchasing a dress I would like to wear on my wedding day.”
Order not delivered and company failed to respond, reported fraudulent.
“I never received my parcel”
Delivered on time and dress matched the picture.
“Delivered on time,dress was as shown in picture”
Ordered two stunning, well-made dresses; refund processed without issue.
“Both stunning and well made.”
Still awaiting a large refund; reviewer believes they were scammed.
“Still waiting for a large refund, I believe I have been scammed.”
Reviewer praises both the service and product quality.
“Amazing service amazing quality”
Reviewer loves the item and will purchase again.
“I love it will buy again”
Reviewer describes the dress as gorgeous.
“Gorgeous dress”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Nazz Collection runs an online shop for women’s dresses and occasionwear. Each listing shows photos, a size guide, and colour options. Customers order online and can choose standard or expedited shipping. The company accepts common online payment methods and handles returns and refunds through customer service.