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We Collect & Analyse Reviews

Nazz Collection
Experiences & Reviews

Nazz Collection is an e-commerce clothing retailer focused on women's dresses and occasion wear. Its online storefront lists product pages with sizing and colour information and processes orders and returns through standard e-commerce channels. Consumers searching reviews will typically look for feedback on delivery, sizing accuracy and returns handling.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 85%
Latest Review 18d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Most reviewers report fast delivery and efficient returns/refunds; however a minority report missing parcels or delayed refunds and unresolved orders.

Share
28%
Strong
💰

Value for money

Very few reviews mention price explicitly; where noted customers describe competitive prices and generally good perceived value.

Share
2%
Mixed
⚡

User experience

Mentions are limited but the website is described as easy to use with clear sizing and colour information on product pages.

Share
2%
Mixed
🔧

Product quality

Many reviewers describe dresses as well made, accurate to photos and receiving compliments; there are no consistent complaints about garment quality.

Share
28%
Strong
📞

Communication

Reports are mixed: some customers received prompt refund notifications, while others say emails were ignored and updates were lacking.

Share
6%
Weak
⭐

Overall experience

Most reviewers report a positive overall experience and plan to repurchase, but a small number report unresolved delivery or refund problems.

Share
35%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

M
Marcia
trustpilot.com Sep 30, 2025

I ordered a size up but not needed

I ordered a size up to be sure and my size would have been a perfect fit. I am 5'2' and do need to get...

S
Stephanie Ibhafidon
trustpilot.com Sep 30, 2025

Excellent condition and fast delivery

Excellent condition and f...

S
Sandra Lujan
trustpilot.com Sep 30, 2025

I have not received my order!

...

C
Customer
trustpilot.com Sep 30, 2025

Cute items and good prices

They provide cute items and g...

A
Anthony M Spencer
trustpilot.com Sep 30, 2025

My parcel arrived in good time and was…

My parcel arrived in good...

B
Bola
trustpilot.com Sep 30, 2025

Easy, detailed description of clothing

Easy site to use. detailed...

G
GC
trustpilot.com Sep 30, 2025

After weeks of looking for an outfit i…

After weeks of looking for an outfit i found a beautiful dress f...

H
Holly Peppercorn
trustpilot.com Sep 30, 2025

Great service and beautiful outfit

I was a bit skeptical ordering from this site due to some of the reviews. However, I saw an outfit that I really liked and decided to try. I wasn’t su...

C
Clare M
trustpilot.com Sep 30, 2025

Fantastic all round

I ordered 3 dresses and returned them all (2 for refund) 1 for an exchange for a smaller size. I returned with Royal Mail tracked & waited 14 days as...

O
Omar R
trustpilot.com Sep 30, 2025

Amazing Brand

Amazing brand that really care about their clients, will b...

J
Joanna Beattie
trustpilot.com Sep 30, 2025

Fast delivery and great quality

Fast delivery a...

H
HH Aa
trustpilot.com Sep 30, 2025

I bought a few dresses and all were…

I bought a few dresses and all were amazing will be buying ag...

M
Miss Quintyne-Richards
trustpilot.com Sep 30, 2025

I had a positive experience of…

I had a positive experience of purchasing a...

F
Francesca Richards
trustpilot.com Sep 30, 2025

Terrible Experience - Reported as Fraudulent

I placed an order with Nazz and after weeks of waiting, I never received my parcel. Despite reaching out multiple times, the company completely ignore...

C
Chimzibudu
trustpilot.com Sep 30, 2025

Delivered on time,dress was as shown in…

Delivered on time,dress...

G
GR
trustpilot.com Sep 30, 2025

Order 2 dresses for my wedding

Order 2 dresses for my wedding. Both stunning and well made. Sent one back rec...

V
Virginia Ray
trustpilot.com Sep 30, 2025

Still no refund

Still waiting for a large refund, I beli...

L
Lirije Lusha
trustpilot.com Sep 30, 2025

Amazing service amazing quality

Amazing service...

E
Ebele Maureen Nweke
trustpilot.com Sep 30, 2025

I love it will buy again

...

G
Gifty Mann
trustpilot.com Sep 30, 2025

Gorgeous dress

...

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Conclusion

Reviews show a pattern of well-made dresses and many customers praising fast delivery and straightforward returns. Several reviewers report quick refund processing and helpful order notifications. However, a small number describe non-delivery or delayed refunds and unreturned emails, indicating inconsistent handling for some orders. If considering a purchase, check sizing guidance on product pages, keep tracking details for parcels, and use recorded returns where possible to help evidence any refund claim.