Reviews Analysed
20
We Collect & Analyse Reviews
Natural Patch
Experiences & Reviews
Natural Patch sells adhesive, single-use patches marketed as natural alternatives for insect repellent and for behavioural or sleep support for people and pets. Products are typically distributed online, with subscription options and direct customer support. People reading reviews usually seek information on product effectiveness, safety and the responsiveness of customer service.
Overview & Key Metrics
Positive Sentiment
85%
Latest Review
19d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Reviews repeatedly describe customer service as prompt, helpful and solution‑oriented, resolving cancellations, refunds and replacements quickly.
Share
Strong
21%
💰
Value for money
There are no explicit comments about price or value; reviewers focus on product performance, convenience and support experiences instead.
Share
Mixed
0%
⚡
User experience
Ordering, subscription deliveries and tracking are mostly described as smooth; a few users reported a delayed shipment and tracking gaps.
Share
Strong
12%
🔧
Product quality
Many users report reduced biting, itch relief and calmer pets/children; a small number report limited efficacy or a skin reaction.
Share
Strong
18%
📞
Communication
Responses are often described as fast, cordial and helpful (agents named in reviews); a minority mention slow or vague shipping replies.
Share
Strong
19%
⭐
Overall experience
Most reviewers give positive overall accounts citing effective patches and strong support; a minority report poor results or service issues.
Share
Strong
30%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
NatPat’s Itch Relief stickers are a life saver
"NatPat’s Itch Relief stickers are amazing. My daughter, my niece (both adults), and myself swear by them. No matter what we do, mosquitoes tend to fin..."
Molly
Trustpilot
Sep 30, 2025
Featured for: Positive product efficacy and service praise
this is the worst product for insect repellent…
"this is the worst product for insect repellent after purchasing insect repellent patches. my children not only were bitten by mosquitoes but also got..."
JK
Trustpilot
Sep 30, 2025
Featured for: Negative product efficacy and skin reaction
Awful customer service
"I have no idea if this product works or not because I ordered it June 24 and was told via email receipt that my package would be delivered between Jun..."
Kiana Asada
Trustpilot
Sep 30, 2025
Featured for: Shipping delays and poor support experience
Help with Tracking my Order
"I could not seem to track my Focus patches for my son so I emailed the company to help me locate my package. Caz with customer service was so helpful,..."
Rebecca Legg
Trustpilot
Sep 30, 2025
Featured for: Helpful tracking support example
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
C
Cara Delarue
trustpilot.com
Sep 30, 2025
Our fave sleep routine
My kids really enjoy getting sleep stickers as part of their night time routine. They always remind me after their...
N
Nataly Blacksky
trustpilot.com
Sep 30, 2025
Super fast response from customer…
Super fast response from customer support Caz to canc...
J
Johanna Spisak
trustpilot.com
Sep 30, 2025
Caz provided great customer service and…
Caz provided great customer...
M
Molly
trustpilot.com
Sep 30, 2025
NatPat’s Itch Relief stickers are a life saver
NatPat’s Itch Relief stickers are amazing. My daughter, my niece (both adults), and myself swear by them. No matter what we do, mosquitoes tend to fin...
C
Clare Clarke
trustpilot.com
Sep 30, 2025
My experience with natpat has been…
My experience with natpat has been lovely, I’ve had no complaints I’ve had my subscription delivered pr...
R
Rosa Elena González Ortiz
trustpilot.com
Sep 30, 2025
Charge but no confirmation order
I tried to place an order and got the sms alert from my credit card but no confirmation order. I reached out to customer support and the person was so...
A
Amy Welsh
trustpilot.com
Sep 30, 2025
All natural product that works with excellent customer service
My nephew, 2 year old, has issues with emotional regulation with behaviors like biting pinching and hitting. It’s was so bad he was expelled from dayc...
V
Virginia Rodriguez
trustpilot.com
Sep 30, 2025
Review
I don’t like using sprays or lotions to repel mosquitoes. Th...
R
Rebecca Legg
trustpilot.com
Sep 30, 2025
Help with Tracking my Order
I could not seem to track my Focus patches for my son so I emailed the company to help me locate my package. Caz with customer service was so helpful,...
s
sobiah zafar
trustpilot.com
Sep 30, 2025
Great customer service by Caroline…
Great customer service by Caroline (caz) I had an issue with the patches at first not sticking on to the clothes. Without any hesitation Caroline sent...
M
Ms. Diva
trustpilot.com
Sep 30, 2025
Resolution Right Away
I encountered a mistake after making my initial order. I emailed customer service and they responded...
j
jo ha
trustpilot.com
Sep 30, 2025
Fast response times
Fast response times. H...
A
Ashley Gallant-Zwicker
trustpilot.com
Sep 30, 2025
Great customer service
I had some troubles with receiving my initial order but the customer service team was very quick to provide...
C
Cheryl Brown
trustpilot.com
Sep 30, 2025
Client service was very fast
Client service was very fast, and friendly, and resolved my questio...
K
Kate Castro
trustpilot.com
Sep 30, 2025
OMG!
OMG!! I got my pet patches day before yesterday: This is the ONLY thing that has worked on my cats. I have tried everything-different collars, differe...
J
JK
trustpilot.com
Sep 30, 2025
this is the worst product for insect repellent…
this is the worst product for insect repellent after purchasing insect repellent patches. my children not only were bitten by mosquitoes but also got...
C
Colleen
trustpilot.com
Sep 30, 2025
Mosquito patches are citronella oil
Mosquito patches are citronella oil. Better than...
O
Olivia
trustpilot.com
Sep 30, 2025
So impressed & love the smell!
We used NatPat stick-on mozzie patches during our recent holiday, and I’m genuinely so impressed. Last year at the same villa, I got bitten around 10...
S
Susan Parsons
trustpilot.com
Sep 30, 2025
Fast delivery on our 3rd order now for…
Fast delivery on our 3rd order now for dog patches .we have 2 jack russell 11 month old Hugo and boss and don't think they will ever live with o...
K
Kiana Asada
trustpilot.com
Sep 30, 2025
Awful customer service
I have no idea if this product works or not because I ordered it June 24 and was told via email receipt that my package would be delivered between Jun...
Conclusion
Reviewers most frequently praise Natural Patch for fast, helpful customer support and quick problem resolution, often naming individual agents. Many customers report the patches worked for mosquito repellence, itch relief and calming pets or children, and several note improved sleep routines. However, a small number of reviews describe limited effectiveness or a skin reaction, and one detailed report describes lengthy shipping and tracking problems. Prospective buyers may want to try a small order first, check return and refund policies, and contact customer support promptly if an order or delivery issue arises.