Reviewers most frequently praise Natural Patch for fast, helpful customer support and quick problem resolution, often naming individual agents. Many customers report the patches worked for mosquito repellence, itch relief and calming pets or children, and several note improved sleep routines. However, a small number of reviews describe limited effectiveness or a skin reaction, and one detailed report describes lengthy shipping and tracking problems. Prospective buyers may want to try a small order first, check return and refund policies, and contact customer support promptly if an order or delivery issue arises.
Examples from available reviews (Sep 2025 – Feb 2026).
Itch Relief stickers shortened healing and relieved itching effectively.
“NatPat’s Itch Relief stickers are amazing.”
Patches caused reactions and failed to prevent mosquito bites.
“my children not only were bitten by mosquitoes but also got a reaction from the patches”
Shipping was delayed and customer service responses were slow and unhelpful.
“It took over 2.5 weeks for my package to arrive”
Customer service helped locate my package and restored peace of mind.
“Caz with customer service was so helpful”
Reviews repeatedly describe customer service as prompt, helpful and solution‑oriented, resolving cancellations, refunds and replacements quickly.
There are no explicit comments about price or value; reviewers focus on product performance, convenience and support experiences instead.
Ordering, subscription deliveries and tracking are mostly described as smooth; a few users reported a delayed shipment and tracking gaps.
Many users report reduced biting, itch relief and calmer pets/children; a small number report limited efficacy or a skin reaction.
Responses are often described as fast, cordial and helpful (agents named in reviews); a minority mention slow or vague shipping replies.
Most reviewers give positive overall accounts citing effective patches and strong support; a minority report poor results or service issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Customer service officer Caz responded promptly and resolved shipping issue.
“Very happy with the customer service officer Caz.”
Pet Zen stickers stopped sofa chewing and calmed my dog.
“Natpat Pet Zen Stickers are hands down the best product i have ever purchased”
Customer service responded almost immediately and processed my request.
“I had a reply almost immediately”
Patches worked well against ticks and UV patches were beneficial.
“These patches have worked very well for us”
Customer service sent a free replacement promptly due to tracking delays.
“Caz offered to send me a replacement free of charge.”
Patches effectively prevented bites and helped my daughters in the garden.
“Works great for my girls”
Customer service is very helpful and exceeded my expectations.
“There costumer service is very helpful”
Customer service cancelled my order within minutes and was efficient.
“Within minutes I received an email telling me they’ve cancelled the order!”
Customer service responded quickly and handled my query professionally.
“Lovely customer service agent called Caz”
Customer service agent Caz was quick and kind in responses.
“Customer service agent Caz was amazing at answering my request.”
Received nearly-expired patches which underperformed and concerned me.
“I have been sent 3 out of 3 packs that will expire two months out”
Ordering was easy and patches helped reduce my dog's itching.
“ordering is easy and they keep you updated on delivery details.”
Customer service replied quickly and provided detailed information.
“Speedy reply and plenty of detail to answer my question”
Focus patches improved my daughter's school days and the company was responsive.
“The product works, my daughter has been using the Focus patches”
Customer service quickly explained delivery delays and advised next steps.
“Within minutes they responded and it was found that the items are sent by standard mail”
Customer service was great and prompt.
“Great and prompt customer service”
Ordering was easy with good savings and prompt estimated delivery.
“Ease of ordering with good saving on multiples.”
Sleep patches helped my family return to better sleep.
“The sleep patches seem to have helped our family with getting back to some good sleep.”
Customer service responded quickly and offered a replacement if needed.
“had exceptionally quick response from customer service.”
Company issued a full refund immediately when pet patches failed.
“the company gave me a full refund straight away as soon as I emailed”
Kids enjoy the stickers and their night routine improved.
“The stickers are so calming and have improved their overall night routine.”
Customer support responded quickly and cancelled order for a discount.
“Super fast response from customer support Caz”
Caz provided friendly and effective customer service.
“Caz provided great customer service and was very cordial.”
Itch Relief stickers shortened healing and relieved itching effectively.
“NatPat’s Itch Relief stickers are amazing.”
Subscription delivered promptly and customer service was quick and helpful.
“I’ve had my subscription delivered promptly every month”
Customer support responded kindly and resolved the order confirmation issue.
“the person was so kind, understanding and helpful”
Natural stickers improved my nephew's behaviour and sleep significantly.
“I noticed an improvement with his behaviors.”
Patches are convenient and handy for repelling Texas mosquitoes.
“The patches are convenient and handy for our Texas mosquitoes.”
Customer service helped locate my package and restored peace of mind.
“Caz with customer service was so helpful”
Customer service promptly replaced faulty patches and resolved the issue.
“Without any hesitation Caroline sent another one and was very apologetic.”
Customer service responded and issued a refund within minutes.
“They issued a refund within minutes as well.”
Customer service was fast, helpful and professional.
“Fast response times. Helpful and professional”
Customer service resolved delivery issues and the patches work best.
“These patches are the BEST repellant option I’ve come across yet.”
Customer service was fast, friendly and resolved my question quickly.
“Client service was very fast, and friendly, and resolved my question quickly.”
Pet patches solved my cats' issues and restored household peace.
“This is the ONLY thing that has worked on my cats.”
Patches caused reactions and failed to prevent mosquito bites.
“my children not only were bitten by mosquitoes but also got a reaction from the patches”
Patches contain citronella and offer limited protection.
“Mosquito patches are citronella oil.”
Patches were effective, preventing most mosquito bites during holiday.
“Incredibly effective!”
Dog patches calm my two Jack Russells and are indispensable.
“they calm them down”
Shipping was delayed and customer service responses were slow and unhelpful.
“It took over 2.5 weeks for my package to arrive”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Natural Patch sells adhesive, single-use patches marketed as natural alternatives for insect repellent and for behavioural or sleep support for people and pets. Products are typically distributed online, with subscription options and direct customer support. People reading reviews usually seek information on product effectiveness, safety and the responsiveness of customer service.