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We Collect & Analyse Reviews

MyMemory
Experiences & Reviews

MyMemory is a UK-based online retailer specialising in data storage and consumer electronics, commonly offering SD cards, USB drives, SSDs and related accessories. The company operates through an e-commerce platform serving individual and small-business buyers, with standard offerings including branded and generic memory products, delivery options and a returns process. Consumers researching MyMemory often look for product reliability, delivery performance and after-sales support information.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 13d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Most reviewers report fast, efficient delivery and generally helpful service; isolated cases describe unresolved support when issues occur.

Share
26%
Strong
💰

Value for money

Many reviewers highlight competitive pricing and perceived good value, frequently citing affordable USBs, memory cards and repeat purchases.

Share
13%
Strong
⚡

User experience

Mentions of the ordering experience are limited; one reviewer explicitly described the ordering process as quick and easy.

Share
1%
Mixed
🔧

Product quality

Numerous customers say products work as expected (memory cards, USBs); several report receiving wrong or faulty items requiring returns.

Share
24%
Mixed
📞

Communication

Some reviews praise clear order updates and prompt refund communications; others describe poor or repetitive responses and delayed refunds.

Share
6%
Mixed
⭐

Overall experience

Most reviewers express overall satisfaction and repeat purchases, while a minority recount negative experiences around refunds or warranty support.

Share
29%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

T
Theo K
trustpilot.com Sep 30, 2025

Failed product, no real support

Bought a Xiaomi Smart Band that failed outside MyMemory’s 6-month T&Cs warranty, but far sooner than it should have (less than 2 years), despite very...

K
Kian Bevan
trustpilot.com Sep 30, 2025

Top quality service.These memory USBs…

Top quality service.These memory USBs are Ideal for all your music an...

M
Musik Nachtsmeer
trustpilot.com Sep 30, 2025

I ordered silver & received black

I ordered 3 x silver and received 3 x black. Rather disappointed that I DID NOT...

C
Christopher Hunter
trustpilot.com Sep 30, 2025

Quick delivery at a great price!

Quick delivery a...

M
Michael Coley
trustpilot.com Sep 30, 2025

Great Buy with great service

...

M
Mr Alexander McKeown
trustpilot.com Sep 30, 2025

Great product and at a good price swift…

Great product and at a good price...

P
Philip
trustpilot.com Sep 30, 2025

As usual fast and efficient

As usual, a fast, efficient an...

L
Lee.
trustpilot.com Sep 30, 2025

Sent the wrong item, no refund

Was sent the wrong items, requested to return them for a refund, which was accepte...

C
Consumer
trustpilot.com Sep 30, 2025

Reliable prompt delivery with good…

Reliable prompt delivery with...

D
Dani B.
trustpilot.com Sep 30, 2025

Good firm to do business with

Good firm to do business with, have bought many items from them. Ear p...

D
Derrick
trustpilot.com Sep 30, 2025

nice price good delivery time

...

R
Richard Bossons
trustpilot.com Sep 30, 2025

Excellent communication and service

Excellent communication and service. Power bank w...

B
Bernard Kat
trustpilot.com Sep 30, 2025

5 star service

Memory sticks ordered on-line, came quickly, work well, haven't di...

M
Ms Polhill
trustpilot.com Sep 30, 2025

Outstanding service

Excellent price for these earbuds. Kept fully informed throughout as to the progress of my order and delivery details. Arrived in...

S
Stephen Ridd
trustpilot.com Sep 30, 2025

Items perfect for my needs.

Items perfect for my...

P
Paul Kay
trustpilot.com Sep 30, 2025

The whole process was a quick and easy…

The whole process was a quick and ea...

J
Jim Sinclair
trustpilot.com Sep 30, 2025

As always good prices and quick…

As always good prices...

c
customer
trustpilot.com Sep 30, 2025

Although the item was unsuitable for my…

Although the item was unsuitable for my use you immediately accepted this a...

P
Pete Riches
trustpilot.com Sep 30, 2025

Excellent fast service as always

Excellent fast service as always. Great prices, and great quality 8GB USB...

M
Michael Marti
trustpilot.com Sep 30, 2025

Always value and quality products great…

Always value and qualit...

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Conclusion

Reviews indicate MyMemory often delivers products quickly at competitive prices, and many customers report satisfactory purchases of memory cards and USB drives. Several reviewers highlight prompt refunds or clear communications when issues are resolved, though others describe unresolved warranty questions, incorrect items or delayed refunds. If buying from MyMemory, check product descriptions and keep order and serial-number records; follow up promptly with evidence if a fault arises. Consider the mixed reports on after-sales support when evaluating higher-value purchases, and use tracked returns where available.