Many reviewers highlight fast ordering, competitive prices, and prompt delivery for household appliances. A sizable group reports faults, safety incidents, and long waits for repairs. Several customers also mention support that does not respond, along with missing parts or refund problems. These two themes recur across both high and low ratings.
Examples from available reviews (May 2022 – Mar 2026).
Quick, well-packaged delivery and excellent price.
“Quick delivery. No hassles. Packaged extremely well. Excellent price.”
Microwave caught fire and reviewer warns others to return it.
“when mine went on fire”
Multiple faults, long waits for repairs, and poor, unresponsive customer service.
“Since asking for the repair to be carried out ,SILENCE”
Helpful staff answered technical questions and promptly replaced damaged parcel.
“Very helpful staff who answered all my technical questions.”
Several reviews describe repeated repair visits, long waits for engineers, and unexpected technician charges. Others mention quick replacements and technical staff who answer questions. Some reviewers also report wrong items being delivered and missed weekend deliveries.
Many customers say they found competitive pricing and good deals, with delivery arriving on time. A smaller number mention unexpected extra charges on replacement items and disagreements over service fees. People who feel the price is fair often also praise the packaging and condition on arrival.
Many reviewers call the ordering and checkout quick and easy. Several say deliveries arrived on the requested date and without damage. A minority describe courier mix-ups or missing parts that slowed down kitchen installations.
Some customers praise build quality and performance, especially for hobs and other kitchen units. At the same time, multiple reviews describe serious faults, including items arriving damaged, failing straight away, or creating safety hazards. Safety-related issues appear among the lowest ratings.
Many complaints mention emails going unanswered, no follow-up, and long silence from support. Other reviewers, though, describe clear order updates and fast replies from staff. Some accounts point to courier timing problems as a separate communication gap.
Many reviews describe smooth purchases, simple returns, and prompt delivery. Others report faults that were not resolved, refunds that took too long, and attempts to recover money through chargebacks. The result is a split between many five-star buying experiences and a smaller set of concentrated low-rated incidents.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (19) · Reviews (1) · Quotes shortened · As of: March 2026
Ordering was quick and easy.
“Quick and easy to order from”
I recently purchased a range of built-in kitchen appliances from MyAppliances and I must say that the experience was hassle-free and pleasant. Ordering online was intuitive with a user-friendly interface. Once ordered, delivery was prompt and on time.
The quality of the products surpassed my expectations - they are well-built, efficient and easy to use. The various functions were explained in an instruction manual provided for each appliance.
Furthermore, the flexible warranty options put my mind at ease regarding any future maintenance or issues that may arise with my new appliances.
Overall, I would highly recommend MyAppliances to anyone looking for high-quality kitchen appliances with fast delivery times backed by excellent warranties.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
MyAppliances is a UK online retailer focused on household and kitchen appliances. The website shows products with specifications, images, and delivery options. Customers order through the online checkout and choose delivery slots at the time of purchase. The site also lists contact details, returns information, and standard delivery terms.