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We Collect & Analyse Reviews

My Wardrobe Mistakes
Experiences & Reviews

My Wardrobe Mistakes is an online fashion retailer selling clothing, bags, shoes and accessories. People reading reviews typically look for information about customer service, shipping speed, returns, product condition and communication when deciding to buy.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 100%
Latest Review 19d
Overall Rating
5.0

Our Analysis

🎯

Service quality

Most reviewers report prompt, helpful and personalised service, including fast shipping and an easy returns process.

Share
26%
Strong
💰

Value for money

A few buyers note good value or successful negotiation; some mention customs or additional fees affecting total cost.

Share
6%
Strong

User experience

Limited explicit comments about the website or ordering flow; where noted, users describe straightforward ordering and returns.

Share
4%
Mixed
🔧

Product quality

Most buyers say items arrive as described and in excellent condition; one report mentioned a sizing mismatch for shoes.

Share
21%
Strong
📞

Communication

Many reviews praise quick, clear replies, image requests and proactive updates during the purchase and shipping process.

Share
13%
Strong

Overall experience

Overall reviewers express satisfaction, citing trustworthy transactions, careful packaging and likelihood of repeat purchases.

Share
30%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

M
MJN
trustpilot.com Sep 30, 2025

Great experience!

Great first experience purchasing from MWM! Very helpful, sent a lot of pictures and item is as described! Very happy with my purchase. I received the...

m
mimpo
trustpilot.com Sep 30, 2025

Great site!

This site is a lovely new discovery! Great service, ordered on Friday arrived on Tuesday, nicely packaged and with a sweet not...

G
Guest
trustpilot.com Sep 30, 2025

Great service

...

L
Lesley Clark
trustpilot.com Sep 30, 2025

Excellent service

Excellent service Can’t fault it and produ...

B
Bec1
trustpilot.com Sep 30, 2025

Excellent service

Excellent service - personal and professional. Went out of their way to deliver an item...

L
Liisa
trustpilot.com Sep 30, 2025

Fabulous

Fabulous, quality offerings. Great communication,...

R
RosieRoses
trustpilot.com Sep 30, 2025

My order came in excellent condition…

My order came in excellent condition half way across the worl...

S
Sylvia Barratt
trustpilot.com Sep 30, 2025

Very helpful

Very helpful - super quick responses w...

M
Miss Abigail L Palmer
trustpilot.com Sep 30, 2025

Great communication and fantastic…

Great communication and fantast...

M
Mrs Maczel
trustpilot.com Sep 30, 2025

Highly recommend 👍🏻

...

C
Cassie D!
trustpilot.com Sep 30, 2025

FANTASTIC All Around!

FANTASTIC customer service! My new LV strap arrived as described! Perfect condi...

J
Jill
trustpilot.com Sep 30, 2025

Absolutely Fabulous service

Absolutely Fabulous service, great product, s...

K
Kamonsuang Manawongsakul
trustpilot.com Sep 30, 2025

Thank you for sending me this beautiful…

Thank you for sending me this beautiful bag. Though the...

D
D Walls
trustpilot.com Sep 30, 2025

Excellent experience, highly recommended!

Purchased a beautiful, unique product from MWM. Arrived carefully packed with a beautiful little gift token of appreciation tucked into the box, a lov...

M
Ms smith
trustpilot.com Sep 30, 2025

Beautiful bag - Chanel Tote

Beautiful bag, great communication, fantas...

H
Hannah Wisdom
trustpilot.com Sep 30, 2025

Amazing customer service went that…

Amazing customer service went that extra mile. So helpful, really took the time to answer all my questions. Beau...

M
Martina Di Bert
trustpilot.com Sep 30, 2025

I bought an amazing Hermes scarf

I bought an amazing Hermes scarf, in immaculate conditions! The servic...

T
Toninarocks
trustpilot.com Sep 30, 2025

Fantastic service

...

T
Tara Silvey
trustpilot.com Sep 30, 2025

Great service

Great service, all my questions answe...

J
JB
trustpilot.com Sep 30, 2025

Fantastic customer service

Fantastic customer service, order and return...

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Conclusion

Reviews for My Wardrobe Mistakes are consistently positive about customer service, communication and shipping speed. Multiple buyers report items arriving well packaged and in the described condition, and returns are described as straightforward. Some shoppers mention customs fees for international deliveries and one buyer reported a sizing mismatch for shoes, so check sizing and factor import costs. When buying, ask for photos and confirm return terms to reduce risk and ensure the item meets expectations.