Reviews Analysed
20
We Collect & Analyse Reviews
Muhdo
Experiences & Reviews
Muhdo provides consumer DNA and epigenetic testing through at‑home sampling kits and a digital platform that translates genetic and epigenetic analysis into personalised lifestyle, nutrition and supplement guidance.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
19d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Many reviews describe helpful post-sale support and issue resolution, while several cite delays, lost kits and missed delivery expectations.
Share
Mixed
14%
💰
Value for money
Several users report saving money by dropping ineffective supplements after the report; a minority feel price is not matched by timely delivery.
Share
Mixed
7%
⚡
User experience
Kits and the app are frequently described as easy to use, with clear instructions, simple sample submission and straightforward navigation.
Share
Strong
14%
🔧
Product quality
Reports and analytics are repeatedly described as comprehensive, actionable and useful for nutrition, supplement and training planning.
Share
Strong
23%
📞
Communication
Named staff and the help team receive consistent praise for responsiveness; a smaller group report unanswered emails and missed call-backs.
Share
Strong
14%
⭐
Overall experience
Most reviewers report positive outcomes, clear insights and would recommend Muhdo; a few had negative overall experiences tied to delays.
Share
Strong
28%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
results overdue
"as so many here, I ordered and I do not get my results which should be there since some days - considering the price, th..."
mm
Trustpilot
Sep 30, 2025
Featured for: complaint about delayed results, no reply
Exemplary customer service
"Many thanks to Jan (Customer Relations Manager) for resolving the issue of my order of a Muhdo DNA Transform kit, which the local logistics service fa..."
Yi Yi
Trustpilot
Sep 30, 2025
Featured for: resolved order; strong customer support
The data is amazing
"The data is amazing, I only wished I had done this earlier. The analytics have shown that some supplements that I..."
D V
Trustpilot
Sep 30, 2025
Featured for: data usefulness; cost saving example
I found the service from Muhdo to be…
"I found the service from Muhdo to be very streamlined, getting updates when the sample had been rece..."
Tony Pemberton
Trustpilot
Sep 30, 2025
Featured for: streamlined process and app usability
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
S
Sue Weir
trustpilot.com
Sep 30, 2025
Comprehensive health report that was easy to do
Easy test to do at home with clear instructions and comprehens...
m
mm
trustpilot.com
Sep 30, 2025
results overdue
as so many here, I ordered and I do not get my results which should be there since some days - considering the price, th...
L
Lazaro
trustpilot.com
Sep 30, 2025
I help clients achieve their health and…
I help clients achieve their health and fitness goals. By complimenting their exercise and nutrition programs It’s definitely a tangi...
D
Damian Zhang
trustpilot.com
Sep 30, 2025
Muhdo awesome
I purchased the basic Muhdo package years ago, but still look at the app for guidance, Chris from...
D
D V
trustpilot.com
Sep 30, 2025
The data is amazing
The data is amazing, I only wished I had done this earlier. The analytics have shown that some supplements that I...
E
Ethan
trustpilot.com
Sep 30, 2025
10/10
Got the Epigenetics DNA kit, was really simple to use and submit thought it would be difficult bu...
J
JMills
trustpilot.com
Sep 30, 2025
Interesting and Insightful
My kit was delayed for 3 weeks due to the warehouse having lost the order it but when I contacted customer services, the lady I spoke to was very help...
A
Aleksander Jaworski
trustpilot.com
Sep 30, 2025
Results came in - once applied, everything finally clicks in!
[edit]: I've decided to delete my previous review, and update score to 5/5 due to a fact how much change I've noted after applying the information pro...
C
Customer
trustpilot.com
Sep 30, 2025
Excellent product
Excellent product. Very comprehensive report which have been very helpful...
D
David Van Cauwenberge
trustpilot.com
Sep 30, 2025
For the second time they screw me over
For the second time they screw me over. My epigenitics should...
R
Rose Marsh
trustpilot.com
Sep 30, 2025
JAN MULLOCK EXCELLENT CUSTOMER…
JAN MULLOCK EXCELLENT CUSTOMER RELATIONS MANAGER. Jan was an absolute pleasure to deal with when I had a problem with my DNA test kit I explained the...
Y
Yi Yi
trustpilot.com
Sep 30, 2025
Exemplary customer service
Many thanks to Jan (Customer Relations Manager) for resolving the issue of my order of a Muhdo DNA Transform kit, which the local logistics service fa...
A
Amy Maddox
trustpilot.com
Sep 30, 2025
Wez is always extremely helpful and…
Wez is always extremely helpful and responsive. I have nothing but great feedback from...
A
Alex Hall
trustpilot.com
Sep 30, 2025
Commercial Partnership
I've been working with Muhdo for over 4 years now and it's been a brilliant experience. The team always have time for my questions, reach out to see i...
T
Tony Pemberton
trustpilot.com
Sep 30, 2025
I found the service from Muhdo to be…
I found the service from Muhdo to be very streamlined, getting updates when the sample had been rece...
M
Mike Bass
trustpilot.com
Sep 30, 2025
This company is leading epigenetic…
This company is leading epigenetic testing. This...
C
Charlie
trustpilot.com
Sep 30, 2025
Would recommend to anybody!
Fascinating to get such an in depth and compr...
M
Maxine Pooley
trustpilot.com
Sep 30, 2025
The reason I wanted to use test was to…
The reason I wanted to use test was to find out more about more about my children and what was needed especially nutrition and supplements. The App pr...
R
Ryan Pooley
trustpilot.com
Sep 30, 2025
Great experience with muhdo app
Great experience with muhdo app, learnt some very helpful and insightful info especially around nutrition, supplements and exercise. Really simple sal...
G
GG
trustpilot.com
Sep 30, 2025
Awesome product best in the business
Awesome product best in the busin...
Conclusion
Reviews show Muhdo delivers detailed, actionable DNA and epigenetic reports that many users find helpful for nutrition, supplements and training plans. The digital app and kit process are frequently described as easy to use. Several named staff and the customer‑relations team receive repeated praise for resolving issues and answering queries. However, a minority of reviewers report late or missing results and unreturned emails, which affected their overall experience. Consumers who require guaranteed turnaround should be aware of occasional delays; checking shipping tracking and contacting customer relations early is advisable.