Customers often say Muhdo’s home sampling and digital reports help them make practical changes to diet and supplements. Reviewers describe noticeable improvements in client care and their own health after following the recommendations. Others mention slow or missing email replies and occasional delivery delays. Overall, feedback focuses on ease of use, actionable results, and uneven communication.
Examples from available reviews (Mar 2026).
Home test was easy with clear instructions and comprehensive report.
“Easy test to do at home with clear instructions and comprehensive report.”
Results delayed and customer support was unresponsive.
“When you email them you get no reply”
Applied report recommendations and saw noticeable physical improvements.
“The report provided me with actionable information on nutrition and supplementation.”
Customer service re-ordered a lost kit and provided reassuring support.
“she also went above and beyond to re-order a new kit to replace the one that got stuck in transit.”
A small number of reviews mention support interactions. In these accounts, staff re-sent kits that went missing and reassured customers when shipments were lost. One reviewer says results arrived later than expected.
Several reviewers describe clear, usable recommendations that helped improve nutrition or fitness. Some say the analysis led them to stop taking supplements they didn’t need. Many call the reports practical for client work or planning family meals.
Many reviewers say the sample collection is simple and the app is easy to use. Several mention clear instructions and a smooth process for submitting saliva samples. A couple of reviewers report a fast turnaround for results.
Several reviewers describe the reports as thorough and well presented. Comments point to detailed analytics and epigenetic insights used to shape lifestyle choices. A few reviewers say the testing feels technically reliable for health planning.
Reviews split on responsiveness. Some praise specific staff for quick, helpful replies and for fixing problems. Others report emails going unanswered and deliveries not arriving, which drives strong negative feedback in those reviews.
Many reviews report being very pleased with the results-focused reports and the easy process. A clear minority describe frustration with slow responses and delivery issues. Overall feedback highlights useful outcomes, with communication that varies from case to case.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: March 2026
Home test was easy with clear instructions and comprehensive report.
“Easy test to do at home with clear instructions and comprehensive report.”
Results delayed and customer support was unresponsive.
“When you email them you get no reply”
Provided tangible benefits that helped clients reach health and fitness goals.
“I help clients achieve their health and fitness goals.”
Post-sale support was excellent and app continues to provide guidance.
“Chris from Muhdo is fantastic answering queries post sale”
Analytics showed some supplements were unnecessary, saving money.
“some supplements that I was taking were actually of no benefit”
Epigenetics DNA kit was simple to use and had excellent support.
“was really simple to use and submit”
Lost kit was resolved by helpful customer service; results took time.
“My kit was delayed for 3 weeks due to the warehouse having lost the order it”
Applied report recommendations and saw noticeable physical improvements.
“The report provided me with actionable information on nutrition and supplementation.”
Comprehensive report was very helpful for overall health.
“Very comprehensive report which have been very helpful for my over all health.”
Missed epigenetics delivery and no response to emails.
“They dont answer my emails.”
Customer relations manager Jan Mullock resolved an order problem promptly.
“JAN MULLOCK EXCELLENT CUSTOMER RELATIONS MANAGER.”
Customer service re-ordered a lost kit and provided reassuring support.
“she also went above and beyond to re-order a new kit to replace the one that got stuck in transit.”
Wez was helpful and customers found results clear.
“Wez is always extremely helpful and responsive.”
Long-term partnership has been supportive and produced many happy clients.
“I've been working with Muhdo for over 4 years now and it's been a brilliant experience.”
Service provided clear updates and the app was easy to navigate.
“I found the service from Muhdo to be very streamlined, getting updates when the sample had been received”
Reviewer considers Muhdo a leading company in epigenetic testing.
“This company is leading epigenetic testing.”
Process was easy and review was in-depth and comprehensive.
“in depth and comprehensive review!”
App offered simple actions that improved children's nutrition and meals.
“The App provided me with simple info and actions points and has helped me improve the meals given to my children”
App provided helpful insights and quick results from simple saliva analysis.
“Really simple saliva analysis and received results within 10 days.”
Product considered excellent with professional and experienced service.
“Awesome product best in the business.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Muhdo offers epigenetic testing with personalised health reports. It sells home saliva kits that customers send back for lab analysis. Results appear in a digital dashboard and app, with guidance on nutrients, lifestyle, and supplements. Practitioner accounts let health professionals use the reports in client programmes. The service combines lab processing, data analysis, and a consumer app that delivers personalised recommendations.