Customers often mention quick support and fast delivery of activation keys. Many describe a straightforward checkout, clear install steps, and low prices. A few reviews report receiving the wrong edition or running into install failures that needed extra help. Overall, the feedback shows many high ratings with a small number of low scores.
Examples from available reviews (Jul 2022 – Mar 2026).
Support responded quickly and guided resolution of key code issues.
“When I had issues with the key code provided, Support were on-hand *very quickly*, provided guidance through to getting everything resolved and functioning.”
Easily bought Microsoft products quickly and cheaply with no problems.
“By far the easiest, quickest and cheapest way to buy MS products (and others).”
Purchased one Office edition but received a different, pricier edition.
“Acquistato Office Home & Business 2024 e ricevuto Office LTSC Professional Plus 2024, che altrove costava la metà.”
Reviewer cannot install product and needs remote technical installation assistance.
“I cannot install my product, and need a tech person to remote in and install your product; I am a Senior Citizen. There is also a huge time difference and you close at 5:...”
Several reviews point to instant or very fast support replies. Staff helped with licence replacements, reactivations, and refunds. One review mentions an installation issue that remained unresolved and needed remote technical help.
Many customers cite low prices, quick purchasing, and what they see as market-leading rates. A small number question the cost for older operating systems or say they received a more expensive edition than ordered. Price complaints appear much less common than positive price feedback.
Reviewers describe an easy site flow for finding, ordering, downloading, and installing products. Many also note instant email delivery of keys or receipt the same day. A few customers wanted more automatic delivery or more hands-on help with installation.
Most reviewers say the software worked, matched the description, and came with legitimate licences. Some mention activation issues that support later fixed. A minority report getting a different edition than ordered and rated the result poorly.
Many reviews mention quick email responses and clear installation instructions. Several customers describe support replies as fast and helpful. One review includes praise for a named individual, though this is uncommon.
Most feedback is strongly positive, with frequent five-star ratings and recommendations. A smaller but noticeable set of low scores relates to wrong editions or installation problems that were not resolved. This creates a sharp contrast between the usual quick fixes and the occasional problematic purchase.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Support responded quickly and guided resolution of key code issues.
“When I had issues with the key code provided, Support were on-hand *very quickly*, provided guidance through to getting everything resolved and functioning.”
They assisted with a license problem and resolved it in real time.
“Perfect. I had a problem with a license and they assisted me and resolved it in real time.”
Easy website process for locating, ordering, downloading and installing products.
“Easy website, good process to locate product, order, download and install. Instructions were provided along the way. This is 3 time I've purchased from Mr Key Shop over the years and will continue to do so.”
Purchased needed product quickly at best market price with clear instructions.
“I bought the product I needed in five minutes, at the best price on the market.”
Chose Mr Key Shop after other vendor issues and felt satisfied with service.
“Totally recommend!”
Long-term user finds fast resolution and near-instant emailed activation keys.
“the activation key is in your email account within minutes.”
Product matched description, licence legitimate, and price excellent.
“Awesome, product same as description, legit licenze and excellent price”
Reviewer reports excellent service from the company.
“Excellent service”
Product worked for Windows 7 but seemed expensive for an old OS.
“It was good it works for Windows 7 but...It's expensive for a old windows”
Good service, fast reply, and everything works.
“Good service and fast reply.Everything works. Thanks”
Service very good and fast; communication perfect.
“Very good and fast! Communication Perfect!”
Reviewer reports that everything was good.
“Everything good”
Fast and excellent response from support.
“Fast and excellent response”
Everything OK; service was fast and seemed competent.
“Everthing ok! fast and looks competent”
They helped when reviewer ordered wrong product and returned it.
“I ordered the wrong product and Mr. Key shop was very helpful to give it back. Thank you so much, also to Manuel of the service centre!”
Support response was instant and quick.
“Instant and quick support.”
Reviewer praises the company and reports no surprises.
“You guys are the best! Never any surprises!”
Everything worked and reviewer called service perfect.
“perfect! everything works!”
Initial license issues were resolved via replacements after customer support contact.
“So overall apart from the hiccup everything was great.”
Reviewer described their experience as excellent.
“Excellent.”
Easily bought Microsoft products quickly and cheaply with no problems.
“By far the easiest, quickest and cheapest way to buy MS products (and others).”
Reviewer experienced excellent service and support from the company.
“Excellent service and support”
Activation code arrived instantly and worked with no issues.
“The code was delivered instantly and worked, no issues, satisfied”
Instant reply email with instructions enabled a smooth installation.
“Instant reply email with instructions allowed for a smooth install”
Software was quick, easy, and inexpensive to obtain.
“Quick, easy, and inexpensive to get the software I need.”
Seller described as honest and straightforward.
“Honest and straightforward.”
Reviewer reports good customer service from Mr Key Shop.
“Good customers service”
Easy process; key received instantly for Windows.
“easy. got key instantly for windows.”
Purchased one Office edition but received a different, pricier edition.
“Acquistato Office Home & Business 2024 e ricevuto Office LTSC Professional Plus 2024, che altrove costava la metà.”
Customer support helped reactivate Office and resolved activation issues.
“they continued to support until I had my licensed software up and running.”
Delivery was fast and the product worked fine.
“Fast delivery and works fine”
Support available and promptly helped with download and installation.
“Present and available to answer questions promptly. Also helpful in assisting to go through download and installation process.”
They refunded and supported after accidental wrong-platform purchase.
“however I had a full support and understanding from the team of Mr Key Shop and refunded.”
Product was easy to find, review and order with uneventful follow-up.
“Product was easy to find, review, and order. Follow up was direct and uneventful.”
Keys arrived within one business day; reviewer prefers immediate automatic delivery.
“I got my keys within 1 business day. So far so good. It would be nice to get the keys sent automatically and immediately but I can plan around that. Thanks.”
After-sales support from Jay was excellent.
“After sales support from Jay was excellent”
Reviewer cannot install product and needs remote technical installation assistance.
“I cannot install my product, and need a tech person to remote in and install your product; I am a Senior Citizen. There is also a huge time difference and you close at 5:00 pm UK time.”
Download was easy and product quality satisfactory.
“Easy download. Product quality.”
Easy order, fast delivery, and perfect instructions provided.
“Easy order with fast delivery. The instructions on what to do were perfect! Thanks!”
Reviewer found the service simply perfect.
“Simply perfect.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Mr Key Shop sells digital software licences and activation keys online. The site offers Microsoft and other software editions and provides downloadable installers when available. Keys arrive by email, along with step-by-step installation instructions. Customers can buy online, access downloads, and contact support for licence reissues or refunds. After purchase, support may include activation help and remote assistance when requested.