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We Collect & Analyse Reviews

Mozillion
Experiences & Reviews

Mozillion is a UK mobile provider referenced in consumer reviews for SIMs, eSIMs, devices and mobile plans. People searching for reviews typically want information about pricing, switching and porting, delivery, network performance and customer support to assess whether the provider suits their needs.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 90%
Latest Review 18d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Majority report prompt, helpful customer support and smooth order handling; a minority experienced unresolved issues around porting and account restrictions.

Share
20%
Strong
💰

Value for money

Many reviewers cite clear cost savings and generous data compared with previous providers; one reviewer disputes 'unlimited' plan terms and value.

Share
14%
Strong
⚡

User experience

Switching, delivery and setup are often described as quick and straightforward; a small number report intermittent SIM failures or transfer friction.

Share
14%
Strong
🔧

Product quality

Coverage and device performance are frequently praised, though a few users report SIM reliability problems and service interruptions in individual cases.

Share
15%
Strong
📞

Communication

Several reviewers highlight prompt, friendly communication and named staff; others describe poor transparency and delayed or absent follow‑up about restrictions.

Share
8%
Mixed
⭐

Overall experience

Most reviewers report a positive overall experience driven by price, support and easy switching; a small number report serious negative incidents.

Share
30%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

C
Caroline Convery
trustpilot.com Sep 30, 2025

Great Customer Service

Issues with porting my number could have been communicated a...

S
Stephen Dent
trustpilot.com Sep 30, 2025

I've had it for 3 months seems to be…

I've had it for 3 months...

T
TracH
trustpilot.com Sep 30, 2025

Really happy with the service

Really happy with the se...

M
Mr S
trustpilot.com Sep 30, 2025

Easy switch over

Easy switch over, all good so far. Excellent pricing, saving 50% for a family of 4 with 4 SIM c...

S
Steve Tarling
trustpilot.com Sep 30, 2025

Great value phone and airtime plans

Great value phone and airtime...

C
Chris Keri-Nagy
trustpilot.com Sep 30, 2025

Faultless system at a great price

Faultless system...

c
customer
trustpilot.com Sep 30, 2025

Sim keeps stops working

I have contacted support team even after updates...

A
Alex
trustpilot.com Sep 30, 2025

Nice company easy to deal with.

Nice company ea...

D
David Weller
trustpilot.com Sep 30, 2025

Great coverage

...

M
Mr A Renault Megane RS
trustpilot.com Sep 30, 2025

Been with these guy's for almost a year…

Been with these guy's for almost a year & just recently changed phones, I wasn’t able to automatically transfer my eSIM which is little frustrating bu...

P
PAUL BARRETT
trustpilot.com Sep 30, 2025

Simple

Very easy to change number,after...

M
Moses
trustpilot.com Sep 30, 2025

Very fast delivery

...

A
A.Hardisty
trustpilot.com Sep 30, 2025

Provide a good product at a good price

Provide a good prod...

S
Stephen England
trustpilot.com Sep 30, 2025

Excellent very pleased thanks

...

M
Mr Jonathan Stephen
trustpilot.com Sep 30, 2025

Three times the data for almost half the cost.

Very quick response to order. Seamless transfer of sim...

M
Mr R
trustpilot.com Sep 30, 2025

Very pleasant and efficient service…

Very pleasant and efficient service from the...

D
Dan
trustpilot.com Sep 30, 2025

Avoid Mozillion – misleading “unlimited” plans, zero transparency, and shocking customer service

I signed up to an 12-month SIM-only “unlimited” contract and paid upfront. I wish I had known what I was getting into. On 24 September, Mozillion emai...

p
peter scott
trustpilot.com Sep 30, 2025

I have just switched to Mozillion, you should too!

I have just switched to Mozillion and so far, they have been impressive. Their order system and eSIM security was excellent, porting swift, and custom...

D
David Williams
trustpilot.com Sep 30, 2025

⭐️⭐️⭐️⭐️⭐️ Great Customer Service Experience…

⭐️⭐️⭐️⭐️⭐️ Great Customer Service Experience Despite Delay I pre-ordered the iPhone 17 Pro Max and was a bit disappointed when it didn’t arrive on lau...

T
TC
trustpilot.com Sep 30, 2025

Second time using this company

This is the second time I have used this company, the phone arri...

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Conclusion

Reviewers most often praise Mozillion for competitive pricing, fast delivery and responsive customer service; many note straightforward switching and good network coverage. However, a minority report intermittent SIM failures or problems with account restrictions and dispute handling. If you are considering Mozillion, check the provider’s fair‑use terms and ask for confirmation in writing about any ‘unlimited’ plan limits. Also confirm eSIM/porting procedures and expected delivery or turnaround times with customer support before committing.