Many subscribers applaud the club’s creative designs, comfortable fit, and shirts that hold up in the wash. A sizable group says deliveries were missed or late, and that billing continued after cancellation. Several also describe support that didn’t respond, including emails that bounced back. Others mention website friction, such as hard-to-find cancellation controls.
Examples from available reviews (Feb 2023 – Mar 2026).
Reviewer received no updates and support emails bounced back undelivered.
“emails to their support address bounce back undelivered.”
Reviewer says the company kept taking money and did not respond to emails.
“keeps wrongfully taking money out of my account”
Reviewer praises selection, quality and faultless customer service.
“smashing quality and you absolutely can not fault the customer service”
Subscriber received personalised, good-quality t-shirts and enjoyable monthly surprise deliveries.
“They truly take time in picking out shirts that fit YOUR style, not someone else's.”
Most complaints focus on fulfilment and billing. Several reviewers say their first shipment never arrived, they were charged after cancelling, and refunds were slow or refused. Some customers do describe quick, helpful service, but those comments appear less often.
Many five-star reviewers say the selection and price feel like good value. Lower-rated reviews say value disappears when they’re charged but receive nothing. A few tie billing mistakes and refund problems directly to worse value.
Reviewers point to specific site problems: accidental double subscriptions, a cancel button that’s hidden on mobile, and a graphic picker that didn’t follow their choices. These issues come up in multiple complaints, though less often than billing and quality. Some say the site problems led them to chase refunds or cancellations.
A large set of reviews praises the prints, the feel of the fabric, and how well shirts last through washes. Other reviewers report thin material, warped or dirty-looking prints, peeling graphics, and stretched collars. Both strong and weak quality experiences show up repeatedly.
Many reviewers say messages went unanswered and support emails bounced. Some connect the lack of replies to refunds that never came and charges that kept repeating. A smaller group praises flawless customer service, suggesting communication varies widely.
Reviews split between enthusiastic subscribers who like the designs and fit, and unhappy customers who describe billing, fulfilment, and support breakdowns. That gap leaves a sharply polarised picture. The most common negative story combines unresolved billing with poor communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (37) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer received no updates and support emails bounced back undelivered.
“emails to their support address bounce back undelivered.”
Reviewer reports poor quality shirts and continued billing after cancellation.
“they still continued to take payments.”
Reviewer felt misled by marketing and received cheap-quality t-shirt.
“The t-shirt seems pretty cheap quality if im honest”
Reviewer never received first t-shirt and cancelled the subscription.
“Signed up for this and never got my first tee.”
Reviewer experienced long delays, poor quality and inconsistent communication.
“bad quality print, image distorted.”
Reviewer is disappointed with poor customer service and refund issues.
“cannot get a refund despite not receiving products!”
Reviewer says the company kept taking money and did not respond to emails.
“keeps wrongfully taking money out of my account”
Most t-shirts had to be thrown away; collars stretched and shirts shrank.
“Low quality collars means they stretch so bad over time”
Reviewer never received free first t-shirt and has been charged for subscription.
“I signed up for the first tee free, they never sent it!”
Reviewer waited ten days for the free shirt, then had to chase refund after cancelling.
“I had to chase them to take my money back.”
Reviewer accidentally subscribed twice due to site behaviour and cannot find cancellation button.
“I'd subscribed to two different subscriptions, just from clicking on the items.”
Reviewer didn't receive the free shirt and was charged full price despite thinking they cancelled.
“cancel button is well hidden on mobile.”
Reviewer says t-shirts feel cheap, prints are awful and delivery was slow.
“The Tee's are garbage.”
Reviewer reports the graphic picker ignored selections and received random, atrocious designs.
“The shirt I received this month was atrocious.”
Reviewer loves both t-shirts which wash really well and enjoys surprise.
“Great idea loved both my t shirts so far wash really well.”
Reviewer finds the t-shirts creative and good quality.
“Creative and good quality”
Reviewer praises selection, price, comfort and reordered multiple t-shirts.
“A great selection, great price and comfortable.”
Reviewer says the t-shirts are great quality.
“t-shirts, a great quality”
Quality of prints and tees remained high month after month.
“the quality of the prints and the tees themselves stayed high.”
Reviewer likes the cool designs on the t-shirts.
“T-shirts have some cool designs”
Reviewer praises charity work but hasn't received promised yearly freebie.
“I'm still waiting for my yearly freebie perk.”
Graphics have become easier to peel and colour options are limited.
“the graphics have become a little more easy to peel.”
Reviewer loves the t-shirts and has many of them.
“Love the tshirts have a draw overflowing with them at this point”
Reviewer says the t-shirt is good quality and still worn by son.
“Good quality tshirt as always.”
Reviewer appreciates reminders, selection and good value for money.
“Great choice and great value for money.”
Reviewer enjoys the simple process and fantastic designs.
“Fantastic designs”
Reviewer received a poor-quality printed t-shirt with dirty-looking print.
“Really bad quality printed t-shirt.”
Reviewer loves the t-shirts; they wash and dry well without fading.
“They wash & dry well, don't fade.”
Reviewer enjoys monthly mystery t-shirts but occasional tiny logos disappoint.
“I love getting a mystery t.shirt every month”
Reviewer loves the quality and choices and finds suitable options.
“I love the quality and choices”
Reviewer so far loves all the t-shirts they have received.
“So far i love all the tee's I get sent!”
Reviewer experienced late delivery, poor quality and refund delays after cancelling.
“they charged my card for the 2nd before I received the 1st.”
Reviewer enjoys receiving a nice surprise at the door every month.
“Nice surprise at the door every month”
Reviewer loves the Custard Scream t-shirt and says it washed well.
“Really good quality and washed well.”
Reviewer praises selection, quality and faultless customer service.
“smashing quality and you absolutely can not fault the customer service”
Reviewer enjoys monthly parcels; fits true, prints good and comfy.
“Fits are true to size, prints are good and they're comfy to wear!”
Reviewer finds the subscription inconsistent with poor support and website performance.
“support is somewhat poor.”
I recently subscribed to Monthly Tee Club and I must say, I am beyond impressed! This is the UK's original t-shirt subscription box that delivers personalised tees right to your doorstep. All you have to do is let them know about your preferences and they hand-pick just the perfect ones for you!
What stands out the most about this service is their attention to detail. They truly take time in picking out shirts that fit YOUR style, not someone else's. Every shirt that arrived at my doorstep was unique and fit me perfectly.
The quality of the shirts themselves are great too - soft, comfortable, and durable enough for everyday wear.
The best part? The excitement of receiving a new package every month with a surprise tee inside! It feels like Christmas morning every time.
Overall, I highly recommend trying out Monthly Tee Club for anyone who loves getting personalised clothes delivered straight to their door. You won't be disappointed!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Monthly Tee Club is a subscription service that ships a curated graphic t-shirt each month. Subscribers use the company’s website to create accounts, manage subscriptions, and check sizing. Product pages display designs and order details, and the site processes recurring payments. Support handles questions about orders, returns, and account changes.