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Messy Weekend
Reviews & Experiences

Customers repeatedly praise the design, fit, and build quality. Many say it’s good value and come back to buy again. Some shoppers report failed deliveries, incorrect items, or long waits for refunds. Support experiences range from fast, helpful responses to no reply.

Overview & Key Metrics

Review count
37
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Customers often mention fulfilment issues such as late or missing orders, frames arriving in the wrong colour, and refunds that take a long time. At the same time, a clear group of reviewers describes fast dispatch and next-day delivery. Both patterns show up repeatedly in comments about shipping and returns.

💰

Value for money

Many reviews call the pricing fair and the value strong, especially during sales or for repeat purchases. A small number say voucher exchanges left them short-changed or that refunds felt too low. Overall, pricing feedback leans positive, particularly among returning buyers.

User experience

Several buyers describe a smooth checkout, clear product pages, and appealing packaging. A minority note missing product-category details, and one report mentions eye irritation while wearing the glasses. Most feedback praises the shopping experience, with a few isolated concerns about product information.

🔧

Product quality

Reviewers frequently praise the fit, sturdiness, design, and comfort, and some return to buy again because of that quality. One reviewer reported burning eyes and missing lens-category details, which appears to be an isolated complaint. Overall, comments focus on solid build and design.

📞

Communication

Many reviewers describe replies as quick, friendly, and helpful, including help with customs and tracking updates. Others report no support or slow, unresponsive communication when delivery issues come up. Communication feedback is split between timely help and lack of contact.

Overall experience

Reviews are divided between strong satisfaction with the product and frustration with shipping and support. Positive comments highlight fit, value, and repeat purchases. Negative comments focus on fulfilment failures, incorrect items, and slow refunds, which shape the overall experience for some customers.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (36) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Rob Vercauteren communication

Issue was quickly resolved with easy contact and clear communication.

“Problem was quickly resolved and handled correctly.”

Feb 06, 2026 · trustpilot.com
Charlie Grant service

Exchange left reviewer short-changed and customer service was slow.

“The gift voucher arrived and it was only £4...”

Feb 06, 2026 · trustpilot.com
Johnny Ekstrøm quality

Goggles are high quality, stylish, comfortable, and reasonably priced.

“The goggles are high quality at a reasonable price.”

Feb 02, 2026 · trustpilot.com
Freddy Broberg service

Order never arrived and customer service did not respond.

“After 2 weeks of radio silence I wrote to them”

Jan 27, 2026 · trustpilot.com
mr warren murphy value

Goggles and sunglasses are excellent and affordably priced.

“Excellent goggles and sunglasses at a great price”

Jan 24, 2026 · trustpilot.com
Zdravko Spassov quality

Glasses provided a perfect fit and good quality.

“Perfect fit and quality!”

Jan 17, 2026 · trustpilot.com
Juri Braun service

Late delivery ruined intended use and refund policy felt unfair.

“the package arrived more than ten days later”

Jan 14, 2026 · trustpilot.com
Jack Mitchell communication

Express delivery failed and customer support did not respond.

“No customer support.”

Jan 10, 2026 · trustpilot.com
Nicolai Poulsen communication

Significant delivery delay with slow, unresponsive communication.

“Delivery was significantly delayed, and communication throughout was slow and unresponsive.”

Jan 10, 2026 · trustpilot.com
Monika experience

Quality glasses with beautiful packaging and smooth shopping.

“quality glasses, beautiful packaging, smooth shopping experience”

Jan 09, 2026 · trustpilot.com
Sebastian J. communication

Questions were answered quickly with prompt service.

“replied to very quickly.”

Dec 10, 2025 · trustpilot.com
Glad kunde quality

Reviewer thinks the sunglasses are great.

“Great sunglasses!”

Dec 01, 2025 · trustpilot.com
E.E.B. quality

Glasses caused eye burning and lacked category information.

“When I wear the glasses, i feel like it is burning my eyes...”

Nov 11, 2025 · trustpilot.com
Helle Midjord service

Fast delivery with helpful updates and a very nice product.

“Fast delivery Super update along the way 👍 Very nice product 👊”

Nov 10, 2025 · trustpilot.com
Oliver M service

Multiple shipping failures and no customer service contact available.

“There was no way to contact your customer service.”

Oct 25, 2025 · trustpilot.com
Mr Mcculloch service

Paid for speedy delivery but parcel still hadn't arrived after seven days.

“it still hasn't arrived after 7 days.”

Oct 20, 2025 · trustpilot.com
Ms Varik quality

Customer returned for a second purchase due to good quality and design.

“Good quality and good design.”

Sep 30, 2025 · trustpilot.com
Nicola experience

Repeat customer is very happy and owns multiple pairs.

“Very happy!.”

Sep 30, 2025 · trustpilot.com
Tobias communication

Support team was great and friendly.

“Great support, nice people”

Sep 30, 2025 · trustpilot.com
Nicks service

Order arrived within 24 hours, which was impressive.

“The order was dispatched and on my hands within 24 hours.”

Sep 30, 2025 · trustpilot.com
Csaba usability

Purchasing process was easy and sunglasses are stylish.

“Easy process, stylish sunglasses”

Sep 30, 2025 · trustpilot.com
robert hammond service

Delivery was really slow, repeated from previous order.

“Really slow delivery.”

Sep 30, 2025 · trustpilot.com
Derek Woodhouse service

Received wrong coloured frames and expects prompt rectification.

“brownish frame with green lenses arrived”

Sep 30, 2025 · trustpilot.com
savitha wulff service

Poor delivery and customer service caused long refund delay.

“it took me nearly 4 weeks to get a refund !”

Sep 30, 2025 · trustpilot.com
Terry Standing experience

Quick delivery and product information conveyed company pride.

“Goods did not take long to come”

Sep 30, 2025 · trustpilot.com
Leigh quality

Great quality glasses with easy ordering and quick delivery.

“Messyweekend glasses are great quality.”

Sep 30, 2025 · trustpilot.com
Sally J communication

Minor issues resolved quickly and friendly by customer service.

“resolved them quickly and in a very friendly way.”

Sep 30, 2025 · trustpilot.com
Jennie S experience

Reviewer liked the beanie and brand.

“Love the beanie!”

Sep 30, 2025 · trustpilot.com
Alex Hurst quality

Quick delivery and glasses feel sturdy with good design.

“the glasses are really good quality!”

Sep 30, 2025 · trustpilot.com
Mijawall value

Sunnies were great quality and excellent value during sale.

“Great quality sunnies and brilliant value in the Sample Sale!”

Sep 30, 2025 · trustpilot.com
Christian value

Likes brand vibe, fair pricing and solid quality.

“Fair pricing and solid quality.”

Sep 30, 2025 · trustpilot.com
Josh Martin experience

Placed multiple orders and loves the New Depp sunglasses.

“Love them!”

Sep 30, 2025 · trustpilot.com
gerardo tovilla uribe communication

Team provided helpful, timely support with customs and kept updates.

“kept me updated and made sure everything was sorted out.”

Sep 30, 2025 · trustpilot.com
Annalise Smith quality

Kept both purchased styles due to great quality, design and fit.

“Great quality, design and fit.”

Sep 30, 2025 · trustpilot.com
Morten H service

Product was excellent and shipped quickly.

“Excellent product and fast shipping”

Sep 30, 2025 · trustpilot.com
Lee Cavaliere experience

Longtime customer impressed by quality and environmental focus.

“Great quality, and very cool products, love the environmental focus too.”

Sep 30, 2025 · trustpilot.com
Arthur Jacob 4/5

Our YUMA sunglasses were delivered yesterday and we can't wait to rock on them over the weekend. The quality is adept, the flames are sturdy, easy to clean and one can clearly see. I ordered from the site after I discovered it. I was not looking for sunglasses but the prices were so great that I could not afford to just ignore them. I ordered a pair for me and my wife. The site had a wide range of different types of sunglasses and it was straightforward. The customer care service is outstanding, quick ordering process and simple payment methods. The delivery was also very fast, it took only 2 days which is superfast to me.

Nov 30, 2021 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Messy Weekend

Messy Weekend sells eyewear and accessories, designing products and offering them through its online store and selected stockists. Its website shows product photos and specs so shoppers can compare styles and features. The brand handles both direct-to-consumer orders and wholesale partners. The site also provides ordering details and ways to contact the company with questions.