Many customers praise MegaZip for supplying genuine OEM parts and shipping orders securely packed. Reviews often mention quick delivery and polite, helpful support. Several customers also report surprise extra shipping fees and orders that arrived late or never shipped. Overall, feedback splits between strong dependability for many buyers and serious fulfilment problems for a smaller group.
Examples from available reviews (May 2022 – Mar 2026).
After ordering, company demanded extra shipping payment unexpectedly.
“Megazip demanded extra payment for “recalculated shipping costs.””
Items were not shipped after waiting two weeks.
“I waited 2 weeks and items were never shipped”
Reliable supplier with timely delivery and well-packaged parts.
“they arrived in perfect condition.”
Reliable site with affordable genuine parts and responsive, polite staff.
“very polite staff and great communication”
Several reviews describe quick fulfilment and successful delivery of hard-to-find parts. Recurring negatives point to unexpected extra shipping fees and a number of orders that were delayed or never shipped. Disputes over shipping costs appear most often in service complaints.
Many customers say prices beat local dealers and offer good value when timing is flexible. Some reviews mention higher total costs after customs or tariff charges. Requests for extra shipping payment after checkout often reduce the sense of value.
Reviewers frequently praise the site search and clear part listings. A smaller group says the ordering process needs work and reports missing confirmation emails. Most feedback highlights strong usability, with occasional ordering friction.
Reviews repeatedly say the parts are genuine OEM, fit properly, and arrive well packed. Many customers report items in excellent condition that match what they ordered. A few note mismatched labels or packaging, but these cases are uncommon.
Many reviews describe fast, polite support and regular status updates. Some customers report slow replies, no order confirmation, or trouble getting timely responses. When issues came up, staff sometimes offered discounts or compensation.
Repeat buyers often recommend MegaZip for finding rare OEM parts and getting dependable deliveries. A clear pocket of one-star reviews focuses on extra fees and fulfilment failures, creating a sharp split in experiences. Happy customers keep coming back, while unresolved shipping disputes drive the negative reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (17) · resellerratings.com (15) · Reviews (1) · Quotes shortened · As of: March 2026
Reviewer reports they received perfect service.
“Perfect service”
Despite minor delay, support was prompt and order was authentic.
“prompt responses ( within 24h)”
Unexpected extra shipping costs were explained and compensated after complaint.
“They have given me extra discount to compensate me for the delays”
Sourced discontinued part with good packaging, tracking updates and reasonable shipping.
“tracking updates were excellent”
Parts genuine and ordering easy; shipping fee later adjusted for FedEx policies.
“Fee was amended after purchase due to FedEx's size policies.”
Transaction fine for discontinued part but unexpected tariff applied.
“Other than the tariff that i was blind sided with.”
Was able to buy needed Kei truck parts with reasonable shipping time to Canada.
“was able to purchase what I needed without waiting too long for shipping to Vancouver, Canada”
Ordering needs minor improvements but shipment and delivery are excellent.
“The ordering could be improved a little”
Shipping charge doubled and item delayed; refund refused offered only store credit.
“4-5 weeks!”
Excellent ordering, payment and delivery with items arriving in good condition.
“Excellent service from the ease of ordering, selection, payment and delivery.”
Consistently fast delivery and reliable sourcing of required parts.
“Megazip was the only place I could get the parts I needed from.”
Mentions ordering, support and delivery time.
“Ordering, support and delivery time”
Reviewer states their experience was excellent.
“Excellent!”
Fast shipping and good product quality, reviewer calls it top choice.
“My number one place to find Auto parts.”
Generally reliable for genuine parts but one delivery timeframe failed to materialise.
“You can rest assured that you will get what you have ordered.”
No order confirmation and very slow customer responses despite expedited payment.
“I never received a confirmation email to verify that my order was received or being processed.”
Very good experience; I learned useful information and enjoyed it.
“تجربة جيدة جدا”
Reliable site with affordable genuine parts and responsive, polite staff.
“very polite staff and great communication”
Was able to buy parts unavailable in Europe and everything went perfectly.
“Everything perfect”
Well packed with fast delivery from Japan to Lithuania.
“Wery well packed, fast delivery from Japan warehouse to Lithuania.”
Michael's team communicated clearly and provided consistent, helpful guidance.
“No pressure, no unrealistic claims — just genuine help.”
Offers rare genuine Mitsubishi parts with fast delivery, FedEx is a downside.
“the only downside is the use of FedEx for delivery.”
Parts shipped quickly, arrived in good condition and were cheaper.
“Parts was also cheaper from Megazip_net as to local suppliers.”
Items were not shipped after waiting two weeks.
“I waited 2 weeks and items were never shipped”
Good service, fast shipping and authentic products as usual.
“good service and fast shipping + authentic product.”
First experience was very satisfactory and website was easy to navigate.
“muy facil de navegar en el sitio web”
Website is easy to navigate and makes finding parts simple.
“Just key in your chassis number, and they will provide you photo of the parts.”
Company requested extra shipping fees and backordered a paid item.
“Bait and switch scam.”
Easily found rare gauge and received it in five days.
“shipping and delivery took only 5 days.”
Company asked for additional shipping fees after payment.
“they message me to say they want more money for the shipping”
After ordering, company demanded extra shipping payment unexpectedly.
“Megazip demanded extra payment for “recalculated shipping costs.””
Shipping costs were increased and ordered part later needed sourcing, causing inconvenience.
“they had to source the part from the factory”
Reliable supplier with timely delivery and well-packaged parts.
“they arrived in perfect condition.”
Staff provided regular updates and items arrived neatly packaged.
“staff keeps me well informed as to the status of items”
Original products with excellent delivery and quick communication.
“the product is original”
Ordering was easy and items were well packaged, delivered early.
“Easy to order, Well packaged, Delivery ahead of time”
Twice ordered; genuine parts delivered and prices much lower than European dealers.
“prices are much lower than those of dealers in any European country.”
Found a rare transmission sensor and will do business again.
“Found a part no longer available in USA”
Parts cost less than UK dealers despite longer delivery times.
“parts were less than half what I would pay in UK.”
Obtained Suzuki OEM parts that dealer couldn't supply; delivery as promised.
“delivery date arrived as promised”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
MegaZip is an online retailer focused on automotive spare parts and replacement components. It lists OEM and aftermarket parts with part numbers and images to help buyers match the right item. Customers include private owners, independent workshops, and retailers buying parts for repairs and restorations. The platform takes online orders and serves international customers looking for replacement parts and accessories.