Order cropped incorrectly and customer service avoided contact.
“they distance themsleves through the Internet to avoid communication”
Customer reviews show frequent praise for fast delivery and good print and framing quality; many buyers report easy ordering and satisfactory results. A subset of reviews describe product defects (dark prints, creasing, incorrect cropping or image sizing) and one notable complaint about customer contact and refund handling. Prospective buyers should check image dimensions and product descriptions before ordering and keep photos of any damage on arrival. Overall, reviews indicate a generally reliable print-and-delivery experience, with occasional quality or service exceptions to be aware of.
Examples from available reviews (Feb 2023 – Feb 2026).
Order cropped incorrectly and customer service avoided contact.
“they distance themsleves through the Internet to avoid communication”
Print quality was great and delivery was quick and careful.
“Great quality print and quick careful delivery.”
They provided high-quality images, easy ordering and prompt delivery.
“I am extremely satisfied with my experience.”
Good print quality but slight creasing due to packaging.
“A good quality print, but spoilt by slight creasing of small part of one edge.”
Most reviewers report prompt delivery and careful packing; a minority mention packaging damage or unresolved service problems with orders or refunds.
Some customers describe good value for money and satisfactory prices; others say flawed prints made purchases poor value in specific cases.
Several reviewers find the website easy to navigate and ordering straightforward; commentary on user experience is limited in number.
Many praise print quality, framing and accurate reproductions; a number report issues such as dark prints, incorrect cropping, creasing or wrong image sizing.
Multiple customers note clear messages and informative updates; one detailed review alleges poor contact and refusal to refund, indicating mixed outcomes.
Overall impressions are largely positive with repeat customers and recommendations, though a minority of reviews describe serious complaints and disappointment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Product offered good value for money and service.
“Good product value for money good service”
Wide poster selection, with speedy delivery and helpful communication.
“Fantastic range of posters to choose from.”
Order cropped incorrectly and customer service avoided contact.
“they distance themsleves through the Internet to avoid communication”
Product was perfect and met expectations.
“Perfect!!!”
Items arrived quickly and in safe condition.
“All arrived quickly and safe”
Good production quality, with reliable delivery and value.
“Great production , good delivery , good value”
Good communication and fast delivery; reviewer recommends them.
“Good communication, fast delivery would definitely recommend them.”
Reviewer was very happy with service and product quality.
“I am very happy with the service and the quality of the product”
Print quality was great and delivery was quick and careful.
“Great quality print and quick careful delivery.”
Print was too dark and considered unusable and wasted money.
“Horrible print, way to dark.”
Good print quality but slight creasing due to packaging.
“A good quality print, but spoilt by slight creasing of small part of one edge.”
Pictures were good quality with fast delivery and nice messages.
“good quality pictures , fast delivery , nice messages too !”
Ordering was easy and the photo quality was good.
“All very easy and the photo was good quality”
Pleased with purchase that preserves a memory; service was prompt.
“Very pleased with my purchase.”
Ordered 8x10 but received smaller image; descriptions lacked size details.
“The actual image size of the photo is 6-1/2 by 10.”
Reviewer was totally satisfied with their purchase.
“I was totally satisfied”
Website was easy to use and product matched order.
“image and frame exactly what I ordered”
Service was prompt and efficient.
“prompt efficient service”
I recently purchased some wall art from Media Storehouse, and I am extremely satisfied with my experience. The website had a huge library of high-quality images to choose from, which made the selection process enjoyable. Once I found the image I wanted, deciding on the type of product to have it printed on was easy – they offer a variety of options ranging from canvas prints to framed pictures.
The ordering process itself was straightforward as well; all I had to do was select my preferred size and framing options (if applicable), add it to my cart, and check out. Shipping was prompt and efficient – my order arrived in perfect condition just a few days after placing it.
Overall, I highly recommend Media Storehouse for anyone looking for high-quality photo prints or wall art. Their vast selection and ease-of-use make them an excellent choice for all your home decor needs!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Media Storehouse is a UK-based online image archive and print-on-demand service that licences and sells photographic prints, canvases, framed images and wall art. The platform provides an image library for consumers and organisations, plus options for printing, framing and delivery. Typical search queries address image licensing, print quality, framing choices, shipping and customer support.