Many reviewers highlight crisp prints, solid frames, and fast delivery. Several mention flexible help and an easy online ordering process. A noticeable group of complaints points to poor communication, wrong sizes, and prints that arrived damaged or unusable.
Examples from available reviews (Feb 2023 – Mar 2026).
Very impressed with frame and print quality of large canvas.
“very impressed with the quality of the frame and the actual print quality”
They accommodated a last minute size change and delivered a beautiful print.
“accommodate my last minute request to change the print size”
Received incorrect print size with damaged paper and unsatisfactory response.
“I received a 16 x 11 print on 16 x 12 paper.”
Print was too dark and considered unusable and wasted money.
“Horrible print, way to dark.”
Many reviews describe quick delivery and helpful, accommodating service. Several customers say staff fixed issues or handled last-minute changes. A smaller number report that problems were only partly resolved.
Many reviewers call the products good value for the print and frame quality. A minority describe money wasted when prints arrived unusable or looked very different from what they expected. Higher-rated reviews are mostly positive about value.
Customers often say ordering is straightforward and the website is easy to navigate. A few mention payment issues and puzzle pieces arriving damaged. Overall usability feedback is positive, with occasional problems at checkout or on fulfilment.
Most reviews praise sharp detail, well-mounted canvases, and accurate reproductions. Several low-rated reviews describe major problems such as overly dark prints, poor frames, or text so small it cannot be read. Praise is common, but similar defects show up in multiple negative reviews.
Several reviews mention unanswered messages and missing delivery updates. Others describe timely updates and helpful replies. Overall, communication feedback splits between responsive support and cases where contact attempts went nowhere.
Many customers are very happy with print quality, packaging, and service. A clear cluster of negative feedback focuses on communication failures and items that arrived the wrong size or damaged. Experiences range from strongly positive to distinct pockets of complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Reviews (1) · Quotes shortened · As of: March 2026
Product offered good value for money and service.
“Good product value for money good service”
Wide poster selection, with speedy delivery and helpful communication.
“Fantastic range of posters to choose from.”
Order cropped incorrectly and customer service avoided contact.
“they distance themsleves through the Internet to avoid communication”
Product was perfect and met expectations.
“Perfect!!!”
Items arrived quickly and in safe condition.
“All arrived quickly and safe”
Good production quality, with reliable delivery and value.
“Great production , good delivery , good value”
Good communication and fast delivery; reviewer recommends them.
“Good communication, fast delivery would definitely recommend them.”
Reviewer was very happy with service and product quality.
“I am very happy with the service and the quality of the product”
Print quality was great and delivery was quick and careful.
“Great quality print and quick careful delivery.”
Print was too dark and considered unusable and wasted money.
“Horrible print, way to dark.”
Good print quality but slight creasing due to packaging.
“A good quality print, but spoilt by slight creasing of small part of one edge.”
Pictures were good quality with fast delivery and nice messages.
“good quality pictures , fast delivery , nice messages too !”
Ordering was easy and the photo quality was good.
“All very easy and the photo was good quality”
Pleased with purchase that preserves a memory; service was prompt.
“Very pleased with my purchase.”
Ordered 8x10 but received smaller image; descriptions lacked size details.
“The actual image size of the photo is 6-1/2 by 10.”
Reviewer was totally satisfied with their purchase.
“I was totally satisfied”
Website was easy to use and product matched order.
“image and frame exactly what I ordered”
Service was prompt and efficient.
“prompt efficient service”
I recently purchased some wall art from Media Storehouse, and I am extremely satisfied with my experience. The website had a huge library of high-quality images to choose from, which made the selection process enjoyable. Once I found the image I wanted, deciding on the type of product to have it printed on was easy – they offer a variety of options ranging from canvas prints to framed pictures.
The ordering process itself was straightforward as well; all I had to do was select my preferred size and framing options (if applicable), add it to my cart, and check out. Shipping was prompt and efficient – my order arrived in perfect condition just a few days after placing it.
Overall, I highly recommend Media Storehouse for anyone looking for high-quality photo prints or wall art. Their vast selection and ease-of-use make them an excellent choice for all your home decor needs!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Media Storehouse is an online image agency and print retailer. It licenses photographic and archival images for commercial and personal use. Customers can buy high-resolution image files and printed products such as framed prints, canvases, and posters. The site lets users browse collections and purchase licenses or physical reproductions. Media Storehouse records image provenance and provides searchable archives for editorial and creative users.