Reviews often highlight the wide product selection and how easy it is to order. Many customers mention fast delivery, a website that’s simple to navigate, and sturdy machines. Recurring complaints focus on delivery dates that don’t hold, missing items, and slow or no after‑sales support. Customers also point to stock mismatches and unwanted marketing messages.
Examples from available reviews (Nov 2022 – Mar 2026).
Happy with powerful, professional mixer; delivery was fast and packaging good.
“The planetary mixer is powerful, stable, and feels truly professional.”
Service refuses to address or replace defective product and is unresponsive.
“Maxima service does not recommend dealing with the issue or replacing the defective product.”
Ordering was easy, delivery fast, and product high-quality.
“Everything is great — easy ordering, fast delivery, high-quality product.”
Logistics partner failed delivery and communication was exceptionally poor.
“Communication has been exceptionally poor, making it nearly impossible to resolve the issue.”
Service reviews are split. Some customers describe quick replies, courteous staff, and fast fixes when orders go wrong. Others report no response on warranty claims, missing items, and refusals to replace faulty products.
Many customers say the machines deliver solid quality for the price and call certain items “top” value. A small number flag high transport or delivery charges as a downside. One review says a discount code did not apply at checkout.
Reviewers consistently describe the website as easy to use, with simple navigation and ordering. Many mention quick delivery and a clear buying process. A few note confusion around payment and unwanted email contact.
Several reviews point to durable, professional equipment, including powerful mixers and dependable small appliances. Fewer comments mention early failures and out‑of‑warranty products that did not get on‑site repair. Multiple positive reviews praise the packaging and the product’s condition on arrival.
Delivery timing and stock accuracy come up often in communication feedback. Some customers mention weak logistics updates and emails that go unanswered. Others describe clear status updates, helpful support, and timely notifications.
Feedback ranges from very satisfied buyers to customers left with unresolved after‑sales issues. Many recommend the company based on product quality and smooth ordering. A notable share report service or delivery problems that shaped their overall view.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (37) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Products are good quality but delivery dates are unreliable.
“They have good quality equipments but never trust their delivery dates.”
Items were missing from the delivery.
“Missing goods.”
Service refuses to address or replace defective product and is unresponsive.
“Maxima service does not recommend dealing with the issue or replacing the defective product.”
Shopping was easy and everything was good.
“Easy to shop, everything is good”
Reviewer states the product offers amazing quality for the price.
“Amazing quality price”
Stock shown online was unavailable and delivery took longer than promised.
“In site you promise stock but in reality must wait another delivery time.”
Happy with powerful, professional mixer; delivery was fast and packaging good.
“The planetary mixer is powerful, stable, and feels truly professional.”
Grill failed under warranty and no response received after contacting company.
“After almost 2 weeks, no one contacted me.”
Ordering was easy, delivery fast, and product high-quality.
“Everything is great — easy ordering, fast delivery, high-quality product.”
Company was very professional from start to finish.
“Very Professional - from start to finish”
Website is easy to use and support are kind and responsive.
“The website is very easy to work with.”
Reviewer reports very bad service from the company.
“Very bad service”
Reviewer recommends the machine as good value for the price.
“Top machine for top price.”
Reviewer thanks the team for their help.
“Thanks to all you”
Reviewer is very satisfied and recommends the company.
“Very satisfied. I recommend!”
Delivery was very fast and communication kept customer informed.
“Very fast,efficient and prompt delivery.Always kept informed.The blender itself met all my expectations.”
Reviewer never purchased but keeps receiving spam from the company.
“I have never done any business with them, yet they keep sending SPAM.”
Quick answer and correct service was provided.
“Quick answere, correct service”
Reviewer liked the service offered by the company.
“i like the service they offer”
Customer received the wrong grill plate instead of the smooth one ordered.
“I ordered it as in the presentation picture with the smooth plate.”
Order arrived on time but there was confusion over payment.
“order received in time. bit of confusion over payment, probably due to bank holiday weekend”
Refrigerator failed after a year and company won't provide onsite repair.
“The refrigerator not getting cold already after a year”
Reviewer reports good service from the company.
“Good service”
Item not received and support is not responding to emails.
“I haven't received my item.”
Logistics partner failed delivery and communication was exceptionally poor.
“Communication has been exceptionally poor, making it nearly impossible to resolve the issue.”
Order mistake was rectified promptly and service was excellent.
“Excellent service”
Discount code was not applied and an item from the order was missing.
“I HAD THE DISCOUNT CODE I ENTERED BUT THE DISCOUNT WAS NOT GIVEN.”
Delivery from Netherlands was faster than local distributors, positive experience.
“Delivery was much faster from Netherlands to Lithuania than ordering through local distriburors in Lithuania.”
Company shipped a critical part quickly with clear communication and efficient service.
“Their commitment to customer satisfaction is unparalleled—their communication was clear, their service was efficient.”
Technical team was responsive but Dachser transport costs were very expensive.
“The Dachser transportation cost is very very expensive.”
Good product quality but order preparation is slow and items missing.
“Good quality but very slow preparation of orders.”
Product quality is poor and company won't send a technician out of warranty.
“Their product has poor quality, and they will not send technician if it is out of warranty”
Fast response, polite cooperation and quick delivery reported.
“QUICK RESPONSE. VERY GOOD COOPERATION. VERY POLITE. QUICK DELIVERY”
Website navigation is easy and delivery was fast with good product quality.
“This website is perfect! Navigation is easy, good description.”
Purchased item works and phone support was pleasant.
“What I have bought - works.”
Happy with mixer and customer help for delivery advice.
“Very happy with my mixer, great customer help for delivery advice.”
Reviewer describes it as a great online store.
“great online store”
I recently had the pleasure of purchasing some professional kitchen equipment from Maximakitchenequipment and I have to say, my experience was outstanding. Not only did I find their website easy to use, but the quality of the products is excellent and yet they still manage to keep their prices very reasonable.
From start to finish, everything was streamlined and efficient. The selection of products is vast – it’s clear that these folks really know what they’re doing when it comes to restaurant equipment. What’s more, everything arrived on time and in perfect condition. Assembly for some items can be tricky but instructions were provided clearly.
What especially stood out for me though was the customer service team at Maximakitchenequipment. They set themselves apart with their attentive support throughout the entire transaction process --from inquiry about product details until after-sales assistance-- making sure that all my questions were answered promptly and giving me expert advice before finalizing my purchase.
Overall, I am extremely satisfied with this buying experience and would highly recommend Maximakitchenequipment as a reliable source for anyone seeking high-quality commercial-grade cooking essentials at great value.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Maxima Kitchen Equipment sells commercial and home kitchen appliances to hospitality and foodservice buyers. Its catalogue includes mixers, refrigerators, grills, and countertop equipment. Customers can browse product specs and order online. Maxima also provides spare parts and technical documentation for professional users.