Reviews Analysed
20
We Collect & Analyse Reviews
Maverick & Co.
Experiences & Reviews
Maverick & Co. is a retail brand specialising in bags and leather accessories for work, travel and everyday use. Typical product types include backpacks, briefcases and carry cases. Consumers researching Maverick & Co. commonly compare design, materials, durability and after‑sales support when checking reviews.
Overview & Key Metrics
Positive Sentiment
85%
Latest Review
19d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Generally praised for prompt, helpful, solution‑oriented support and warranty handling; a minority report dismissive or unhelpful responses.
Share
Strong
22%
💰
Value for money
A small number of reviewers note fair pricing and good value for the design, but data are limited and not conclusive.
Share
Mixed
3%
⚡
User experience
Many reviewers highlight sleek design, comfort and daily usability; a few mention natural wear from heavy daily use or size preferences.
Share
Strong
14%
🔧
Product quality
Mixed reports: several praise materials and build, while multiple reviewers report stitching, handle or zipper failures on some models.
Share
Mixed
18%
📞
Communication
Frequent mentions of quick, clear replies, follow‑up and prompt email handling; a small group describe templated or dismissive replies.
Share
Strong
19%
⭐
Overall experience
Most reviewers report a positive ownership experience and recommend purchases; a minority advise avoiding certain products due to defects.
Share
Strong
25%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Exceptional Customer Support That Goes Above and Beyond
"From the moment I reached out to MAVERICK & CO., I was impressed by the professionalism, attentiveness, and genuine care shown by their customer suppo..."
Shawn
Trustpilot
Sep 30, 2025
Featured for: Detailed positive service example
Stay away from this company and its products.
"It’s interesting now to see the overwhelming number of reviews that reflect the same common problems: failures of handles in less than 12 months. I do..."
Mark Harvey
Trustpilot
Sep 30, 2025
Featured for: Repeated handle failures warranty dispute
The product is beautiful and my husband…
"The product is beautiful and my husband has received several compliments on it from passersby. We noticed that the trim was separating and the company..."
Alex
Trustpilot
Sep 30, 2025
Featured for: Product flaw fixed strong service
🚨🗑️RUN FAR AWAY 🗑️🚨
"If you’re a real human, trust & believe all the other reviews about product quality & defectiveness. Wonder how much they paid to land on a Forbes lis..."
SG not Kim
Trustpilot
Sep 30, 2025
Featured for: Strong negative about zippers trust
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
S
Shawn
trustpilot.com
Sep 30, 2025
Exceptional Customer Support That Goes Above and Beyond
From the moment I reached out to MAVERICK & CO., I was impressed by the professionalism, attentiveness, and genuine care shown by their customer suppo...
J
Jon
trustpilot.com
Sep 30, 2025
Great Customer Service
I’ve been using this backpack for a while now and it’s been fantastic—sturdy, comfortable, and perfect for daily use. What really stood out to me, tho...
M
Mahrez
trustpilot.com
Sep 30, 2025
The customer service advisor was great…
The customer service advisor was great very polite. Als...
S
Sebastian Brandl
trustpilot.com
Sep 30, 2025
Maverick & Co
Maverick & Co. offers a perfect balance of modern design, practicality, and value. The bags look sleek and professional, with a minimalist style that...
M
Mark Harvey
trustpilot.com
Sep 30, 2025
Stay away from this company and its products.
It’s interesting now to see the overwhelming number of reviews that reflect the same common problems: failures of handles in less than 12 months. I do...
M
Mark
trustpilot.com
Sep 30, 2025
Great Warranty Service
Very helpful customer service on warranty. Returned...
S
SG not Kim
trustpilot.com
Sep 30, 2025
🚨🗑️RUN FAR AWAY 🗑️🚨
If you’re a real human, trust & believe all the other reviews about product quality & defectiveness. Wonder how much they paid to land on a Forbes lis...
A
Alex
trustpilot.com
Sep 30, 2025
The product is beautiful and my husband…
The product is beautiful and my husband has received several compliments on it from passersby. We noticed that the trim was separating and the company...
N
Nik Christos
trustpilot.com
Sep 30, 2025
Disappointed in Both Product and Brand
Bought the Manhattan Leather Briefcase what I thought was a high-end leather laptop bag from Maverick & Co. less than 2 years ago, and it’s already fa...
B
Bradley Travis Jr
trustpilot.com
Sep 30, 2025
Great customer service!
...
N
Nicolai Kirkeng
trustpilot.com
Sep 30, 2025
Great pc bag
Great pc bag! Been using it more or less every day for a year and a half, and it shows n...
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曾耀賢
trustpilot.com
Sep 30, 2025
I bought the same backpack four years…
I bought the same backpack four years ago and used it every single day, so naturally it wore out over time. Because I really love this design, I decid...
d
delaine bernard
trustpilot.com
Sep 30, 2025
I was quickly able to connect with…
I was quickly able to connect with customer support representative and my concerns wer...
M
Manson So
trustpilot.com
Sep 30, 2025
Ideal business backpack
Navy Forte Backpack It's good to use either inside the compartment or the outer elegant design. Good match with...
A
Ashy
trustpilot.com
Sep 30, 2025
Good service and quality from maverick…
Good service and qual...
Y
YEV
trustpilot.com
Sep 30, 2025
Thank you very much for your service…
Thank you very much for your service and support! The bag has arrived, I am very pleased to have...
M
Matthew farrant
trustpilot.com
Sep 30, 2025
A modern bag that looks the part.
This case/bag caught my eye as it looked very modern. The case is lovely, very cool , I went with the orange interior The case is well made and i've h...
T
Tuyet Ho
trustpilot.com
Sep 30, 2025
Lovely product and great customer services
Great products - my husband has been using the bag for a year now and still in good condition. 1 of the handle strap...
R
Renee
trustpilot.com
Sep 30, 2025
I love the design
I love the design; minimalist and fashionable, especially the Vista backpack. After buying the navy one last year, I got another in green as a gift fo...
T
Tim
trustpilot.com
Sep 30, 2025
Great design and customer support
This backpack has a great design that fits everyday use and can be carried for different occasions. After the warranty expired, my Maverick...
Conclusion
Reviews show consistent praise for Maverick & Co.'s responsive customer support and clear communication, with multiple accounts of prompt warranty repairs. Many customers appreciate the brand's minimalist design, daily comfort and presentation. At the same time, a number of reviewers report product faults—most often stitching, handles or zippers—and some describe unsatisfactory warranty outcomes. Prospective buyers should check model-specific durability notes and warranty terms; those prioritising design and attentive support may weigh these positives against reported quality concerns.