Reviewers often mention fast postage and sharp prices, along with product pages that match what arrives. Many also praise solid packaging and an easy ordering process. Some buyers say toys arrived faulty or damaged, and that returns or delivery mistakes were not fixed.
Examples from available reviews (Sep 2019 – Mar 2026).
Excellent customer service, great price and on-time delivery.
“Customer Service excellent.”
Item marked delivered to wrong address and issue remains unresolved.
“Delivered to wrong address.”
Received faulty toy and customer service refused to accept it as faulty.
“Sent a toy that dosnt work.”
Much cheaper than other retailers with super fast delivery.
“Absolutely amazing and half the price to other retailers ☺️ super fast delivery too”
Several reviews describe phone and email support as helpful and quick to sort out order queries. Others report missed emails, rejected fault claims, and incorrect orders that then needed returning. These problems come up often enough to dent trust in reliability.
Reviewers repeatedly point to prices lower than other retailers, especially for hard-to-find items. They link the value to the broad range and, at times, cheaper shipping. A few comments connect the lower prices with cosmetic marks on boxed models.
Customers describe the website as clear and the ordering process as simple, with quick checkout. Many mention dispatch emails and tracked delivery updates. A small number flag product photos as misleading, though this comes up rarely.
Most buyers say items arrive as described and in good enough condition to give as gifts. A few report faulty electronics, cracked blisters, or damage on arrival. These issues do repeat, but less often than accounts of items arriving in good condition.
Many reviewers mention timely dispatch updates and quick postage confirmations. Some say messages went unanswered or delivery errors were left unresolved. Complaints about photo accuracy are uncommon but do appear.
Reviews split between many high-satisfaction accounts around price, speed, and packaging, and a smaller set describing major service or product problems. Positive comments highlight smooth ordering and fast fulfilment. Negative ones focus on unresolved faults, return costs, or deliveries sent to the wrong address.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (23) · Reviews (1) · Quotes shortened · As of: March 2026
Photo was misleading; closet contained only six tiny hangers.
“In fact all you get are 6 tiny hangers.”
Wide choice of well-priced toys; very satisfied and will reorder.
“I'm absolutely amazed at the choice of toys”
Friendly, quick telephone support, competitive price and fast delivery.
“Excellent all round service.”
Clear, simple website with expected delivery and appropriate packaging.
“Simple, Clear Website Delivery as expected Packaged accordingly”
Excellent service, good prices, quick tracked delivery and secure packaging.
“Excellent service and really good prices .”
Found exact toys cheaper than Amazon with quick delivery.
“Maqio had the exact toys I’d been looking for,”
Found desired item via Google at a fantastic price with quick delivery.
“found what I was looking for what a fantastic price and quick delivery”
Good prices, cheap delivery and a happy boy who received the wanted toy.
“Brill price cheap delivery and good toys”
Well priced items packaged well and arriving swiftly.
“Well priced, packaged well, arrived swiftly.”
Toys arrived in one box in great condition and good quality.
“arrived in great condition and all of good quality”
Very quick delivery; items as described and well priced.
“Really quick delivery all as described.”
Lovely product with fast delivery; would buy again.
“Absolutely lovely product!! Great fast delivery!!”
Bought a jigsaw at a reasonable price and would reorder.
“I bought a beautiful jigsaw at a very reasonable price.”
Much cheaper than other retailers with super fast delivery.
“Absolutely amazing and half the price to other retailers ☺️ super fast delivery too”
Great selection and prices with fast delivery; will buy again.
“Great selection, great prices, fast delivery.”
Excellent value and super quick delivery with well-protected packaging.
“Amazing value. Super quick delivery well protected package.”
Product as described with quick delivery; will order more for party.
“Quick delivery and product exactly as described.”
Toy matched description, well-priced and durable; delivery was quick.
“Exactly as described, priced 👌🏼 and delivery was quick.”
I recently purchased some toys from Maqio and I have to say, it was a pleasant experience. The website was easy to navigate, and they had a wide selection of branded toys including Lego, Barbie, Paw Patrol, Mushy Monster and more.
The order process was straightforward with free delivery for orders over £20. My package arrived promptly within the estimated timeframe. All items were securely packaged and in perfect condition.
One thing that stood out to me was their great deals on toys. With high discounts available on selected products at different times throughout the year, you can snag some brilliant bargains!
Overall I am very satisfied with my purchase from Maqio's online store. Their user-friendly platform coupled with excellent customer service made shopping here an enjoyable experience.
Goods delivered at a convenient time; price and quality great.
“Preis und Qualität sind großartig!”
First delivery was fast with great products; will buy again.
“Just received my first delivery from you fast shipping great products will be buying again thank you”
Items ordered for Black Friday arrived within a day; great service.
“Great customer service and will recommend to my friends and family”
Excellent customer service with quick delivery and great prices.
“Excellent Customer Service - Quick Delivery and great prices!”
Great customer service, excellent Fisher-Price price and super-quick delivery.
“Delivery was super quick!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Maqio runs an online shop focused on toys, board games, and collectables. The range covers action figures, dolls, jigsaws, model kits, and family board games. Product pages show images, specifications, and stock status, with online checkout plus standard and express shipping. Support is available by email and phone, and the site includes a returns policy and an FAQ for buyers.