Received fragile items; reviewer advises avoiding the product.
“Appalled at how shockingly fragile they are.”
Many reviewers like Maps International for sharp prints, vivid colours, and dependable delivery. Several customers say support is helpful and quick to act when something goes wrong. Others report items arriving damaged, creased, or flimsy, especially larger framed pieces. A small number of orders were cancelled because stock was unavailable.
Examples from available reviews (Jul 2022 – Mar 2026).
Received fragile items; reviewer advises avoiding the product.
“Appalled at how shockingly fragile they are.”
Customer service promptly replaced a creased map and arranged delivery.
“Kate offered me a full refund or a replacement without hesitation”
High-quality materials and print, quick delivery and helpful service.
“Really good quality map both in terms of the materials and quality print.”
Product advertised was unavailable and the order was cancelled.
“I was not happy with your service as I have been misled.”
Customer service often refunds orders or sends replacements when customers report faults. Reviewers describe the team as "prompt," "professional," and willing to acknowledge issues. Only a few reviews mention service problems that were not resolved.
Some customers call the maps good value and reasonably priced. Value comes up less often than quality and service. When mentioned, people tie value to appealing design and reliable delivery.
Buyers mention tidy packaging and maps that look good on the wall. Several reviews highlight customisation and how well the maps match home décor. Negative experience comments are fewer and mainly point to damaged items or cancelled orders.
Many reviews highlight crisp printing, strong colours, and solid materials. Another clear group reports items arriving fragile, scratched, creased, or bent, especially larger or framed pieces. Overall, quality impressions vary depending on the condition of each shipment on arrival.
Many reviewers mention fast, clear replies that fixed order errors or handled custom requests. A smaller group says they were led to expect stock that was not available and then had orders cancelled. Communication comes across as strong overall, but not consistent in every case.
Reviews split between smooth, positive purchases and clear cases of orders arriving damaged or being unavailable. Positive accounts most often pair good print quality with on-time delivery and responsive support. Negative feedback focuses on transit damage and occasional stock problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Received fragile items; reviewer advises avoiding the product.
“Appalled at how shockingly fragile they are.”
Map arrived scratched and ripped; company blamed customer wrongly.
“Map arrived with pre-scratched flags and ripped coming out of the tube”
Customer service promptly replaced a creased map and arranged delivery.
“Kate offered me a full refund or a replacement without hesitation”
Large creased map was quickly resolved by professional customer service.
“Contacted immediately and solution provided.”
Impressed by high-quality print and helpful customer service interactions.
“I am very impressed with the quality of the print and the colours”
Company promptly replaced the incorrect map with minimal inconvenience.
“she acknowledged my email immediately, arranged for the correct item to be sent”
Good-quality map arrived quickly and looks very good on the wall.
“Great product with fast delivery”
Company communicated well and quickly resolved an issue, good quality product.
“Great communication in answering questions and quickly sorting out an issue.”
Product was good and delivered on time.
“Good product delivered on time.”
Impressed by the map's colours and how well it hangs in kitchen.
“We are really impressed with the quality of our map.”
Large framed map arrived bent and creased; company refunded promptly.
“Arrived damaged.”
Beautifully packaged map arrived early and matches decor well.
“Arrived beautifully packaged and earlier than I expected.”
Customer loves the map and uses it daily.
“Love our map.”
Reviewer describes the product as very nice and service as good.
“Very nice product and good service”
Map is attractive, good value, and delivered reliably.
“Great map good price, reliable delivery”
Product advertised was unavailable and the order was cancelled.
“I was not happy with your service as I have been misled.”
Happy with the item and received extraordinary customer service.
“Great item and extraordinary customer service.”
Reviewer reports great service from the company.
“great service”
Seller communicated well and ultimately delivered the excellent customised map.
“The map itself is fantastic and the customisation makes it that little bit more special.”
High-quality materials and print, quick delivery and helpful service.
“Really good quality map both in terms of the materials and quality print.”
I recently purchased a world wall map from Maps International and I must say that I am highly impressed with their product. The map is beautifully designed, accurate, and informative. It was the perfect addition to my living room decor.
The ordering process was very straightforward and hassle-free. I easily found the product on their website and quickly went through the checkout process without any issues. What's even better is that they offer free delivery!
When the map arrived, it was well-packaged and in excellent condition. The quality of the paper used for printing is top-notch; it has a nice texture and feels durable enough to last for years to come.
Overall, I would highly recommend Maps International for anyone looking for high-quality maps at an affordable price point. Their selection is extensive, covering various countries and regions around the globe so you're sure to find something that suits your needs.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Maps International sells printed and framed maps for wall display, including world and regional maps. It offers custom options for personalised map prints and framed décor. Listings usually spell out materials and print quality so customers can compare finishes. Orders ship for delivery, with support available through standard channels such as email and phone. The company supplies decorative and educational maps for homes, offices, and classrooms.