Reviews show ManoMano often delivers competitive prices and many customers praise quick delivery and easy ordering. However, several reviewers report product damage, premature failure or staining and mixed outcomes dealing with refunds or after‑sales support. If you buy through ManoMano, document deliveries (photos/videos) and check seller terms on refunds and warranties before accepting bulky items. For higher‑risk purchases (large furniture, fragile items) consider contacting the seller in advance and keeping proof of damage to support any claims.
Examples from available reviews (Nov 2021 – Feb 2026).
Shower tray stained after minimal use and customer service refused help.
“This is poor product quality and poor after-sales service.”
Four bed bases arrived severely damaged and refund was refused.
“In spite of clear evidence, they have refused refund.”
Ordering was easy with good price and prompt delivery.
“Easy to order, great price, prompt delivery.”
Customer service was very helpful and the product impressed on delivery.
“Amazing customer service, so.much care and respect for customers.”
Delivery speed is often praised (prompt or early), but recurring complaints describe late shipments, damaged handling and inconsistent delivery-related support.
Many reviews highlight competitive pricing and good deals; a minority raise issues about unexpected delivery fees or refunds for price differences.
A small number of reviewers report a clear, easy-to-navigate website and simple ordering; the sample is limited but generally positive.
Several customers report items arriving as described and good quality, while multiple reports detail damaged goods, early failures or staining on products.
Some customers praise helpful, responsive service, but numerous complaints describe poor after-sales handling, slow or absent replies and refused refunds.
Overall impressions are split: many buyers are satisfied with price and delivery, but a notable share report negative experiences over refunds, damage or rights.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Carpets bought at ManoMano are not only easy to lay on the floor but so much cheaper than carpets bought in stores. The downside is that they crumble easily, but you can buy different carpets depending on the style of your home. The best choice for me were squares carpets, because I can easily match them to my furniture. With the combination of red and black colors they gave a modern look to my home. Besides, the delivery was fast and without problems. The carpets are beautiful, they fit perfectly in my room. They're inexpensive and of high quality. I strongly recommend buying them!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
ManoMano is an online marketplace focused on DIY, home improvement and garden products, connecting third‑party sellers with consumers across several European markets. The platform lists a wide range of tools, furniture and fittings and positions itself as a comparison and purchase channel rather than a single-brand retailer. Customers typically use ManoMano to find competitive prices and specialist items from multiple vendors in one place.