Reviews Analysed
5
We Collect & Analyse Reviews
Magenta Flowers
Experiences & Reviews
Magenta Flowers is a business trading under that name, known to consumers as a floral supplier. Shoppers commonly consult reviews for information on order fulfilment, product condition, refunds and communication. This summary compiles existing customer feedback to help people researching Magenta Flowers make informed decisions.
Overview & Key Metrics
Positive Sentiment
20%
Latest Review
19d
Overall Rating
1.7
Our Analysis
🎯
Service quality
Customers report poor service and alleged trader misconduct: examples include inept in‑store staff, incomplete orders and accusations of scamming or business failure.
Share
Weak
22%
💰
Value for money
Several reviewers report lost funds or difficulty obtaining refunds after orders were not fulfilled, citing wedding and funeral orders specifically.
Share
Weak
17%
⚡
User experience
No reviews discuss website, app or booking interface. Available feedback focuses on in‑person transactions, fulfilment and post‑sale issues rather than digital experience.
Share
Mixed
0%
🔧
Product quality
One reviewer described plants lacking roots and not fresh at purchase; other reviews do not provide consistent product‑quality observations.
Share
Mixed
6%
📞
Communication
Frequent complaints about lack of responses and missed callbacks, plus abrupt cessation of trading and unclear notice to customers about orders.
Share
Weak
28%
⭐
Overall experience
Most reviews describe unmet orders, non‑delivery or inability to recover ordered items, resulting in strongly negative overall experiences.
Share
Weak
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (November 2021 – September 2025).
Abutilon hybridum ‘Victorian Lady’
"I went to Magenta Flowers earlier this year to buy an Abutilon hybridum ‘Victorian Lady’ for my backyard. The staff was so inept that I almost left before purchasing anything. The flowers were not fresh and I hated the way the staff blamed it on the rain that was going around that time! They did not smell or look fresh. Also, they did not have any roots, which meant I had to plant them immediately after receiving them. I called the shop about my disappointment and did not hear back from them even though they said they would call me back right away. I would never recommend a friend to go to a shop like this.
"
Zorian Chlemae
Collected.reviews
Nov 25, 2021
Featured for: in-store product and service complaint
Trading laws need to change now
"I have sent this `Company` my daughters wedding flowers to be dried. Her bouquet was to be done in a shadow box. One of the table decoration was to be..."
Moni
Trustpilot
Sep 30, 2025
Featured for: wedding order ceased trading refunds
**** PLEASE READ ****
"**** PLEASE READ **** I unfortunately encountered this company and never my items until some lovely people who worked at the company set up a FACEBOOK..."
Dominique Wells-Hayhoe
Trustpilot
Sep 30, 2025
Featured for: Facebook group retrieval missing items
Heartless scammer
"Sent off funeral flowers only to now be told 12 months later there is no company trading anymore. I am heart broken because losing my dad was hard eno..."
victoria davies
Trustpilot
Sep 30, 2025
Featured for: funeral order lost emotional impact
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Moni
trustpilot.com
Sep 30, 2025
Trading laws need to change now
I have sent this `Company` my daughters wedding flowers to be dried. Her bouquet was to be done in a shadow box. One of the table decoration was to be...
D
Dominique Wells-Hayhoe
trustpilot.com
Sep 30, 2025
**** PLEASE READ ****
**** PLEASE READ **** I unfortunately encountered this company and never my items until some lovely people who worked at the company set up a FACEBOOK...
v
victoria davies
trustpilot.com
Sep 30, 2025
Heartless scammer
Sent off funeral flowers only to now be told 12 months later there is no company trading anymore. I am heart broken because losing my dad was hard eno...
M
Michalina Strozynska
trustpilot.com
Sep 30, 2025
Please DO NOT order anything from this…
Please DO NOT order anything from this company! It's a spam, there is a hundred people try...
Z
Zorian Chlemae
Collected.reviews
Nov 25, 2021
Abutilon hybridum ‘Victorian Lady’
I went to Magenta Flowers earlier this year to buy an Abutilon hybridum ‘Victorian Lady’ for my backyard. The staff was so inept that I almost left before purchasing anything. The flowers were not fresh and I hated the way the staff blamed it on the rain that was going around that time! They did not smell or look fresh. Also, they did not have any roots, which meant I had to plant them immediately after receiving them. I called the shop about my disappointment and did not hear back from them even though they said they would call me back right away. I would never recommend a friend to go to a shop like this.
Conclusion
Customer feedback shows repeated problems with order fulfilment and communication, especially in the cluster of reviews dated September 2025 where customers report the business ceased trading and they could not recover preserved wedding or funeral flowers. Multiple reviewers also describe difficulty obtaining refunds. An earlier review (2021) highlighted concerns about in‑store staff and product condition. Prospective customers should verify current trading status, request clear refund and collection policies in writing, and consider alternatives or confirmed local suppliers before placing time‑sensitive or high‑value orders.