Reviews Analysed
21
We Collect & Analyse Reviews
MacFinder
Experiences & Reviews
MacFinder is an online reseller and refurbisher focusing on Apple hardware such as MacBooks, iMacs, iPads and accessories. The company offers sales and trade‑in services for refurbished devices and positions itself toward consumers seeking lower‑cost Apple hardware with refurbishment support and customer service.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
11d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Most reviews describe fast, efficient processing, prompt dispatch and quick delivery; customers repeatedly report smooth transactions and reliable service.
Share
Strong
35%
💰
Value for money
Multiple reviewers highlight competitive pricing, bargains and good value for refurbished Macs, iPads and accessories compared with alternatives.
Share
Strong
15%
⚡
User experience
Only a few reviews mention setup or usability; those that do report easy connectivity and helpful migration support from staff.
Share
Mixed
4%
🔧
Product quality
Many purchasers report devices arriving in very good or 'like new' condition, properly boxed and functioning as described on delivery.
Share
Strong
22%
📞
Communication
A small number of reviewers single out patient, informative staff and clear responses; explicit communication praise is limited but positive.
Share
Mixed
6%
⭐
Overall experience
Overall impressions are positive: repeat customers, recommendations and satisfaction with both buying and selling experiences are common.
Share
Strong
19%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Keyboard/mousse set
"This keyboard and mouse set is one of the best purchases I have ever made online. Wanted my working station to look more stylish using MacFinder products and I thought this was possible by getting the keyboard and mouse. The keys are smooth, the mouse clicks very quietly.The set works perfectly well .They were easy to connect to and they looked so pretty on my desktop. For the few days, it has been very easy for me to wipe the dust. It cleans very easily. Besides, they have a professional Apple-certified Mac technician who was very patient in answering all my questions. This helped me get the best set. Quality products, at competitive prices and fast delivery!"
Mekhi Orlando
Collected.reviews
Nov 23, 2021
Featured for: detailed multi-theme praise
Hi I am 80 retired piano and singing…
"Hi I am 80 retired piano and singing teacher. Not so mobile as I was and a bit slow explaining what I need. George whom I started a chat with was very..."
Desmond
Trustpilot
Sep 30, 2025
Featured for: patient support and migration example
Mac Book Pro
"Mac Book Pro, excatly as described in original box, looked like a new battery or one that wasn't used much before refurb. Great..."
Chris
Trustpilot
Sep 30, 2025
Featured for: product condition with delivery note
Perfect Service for iPad Sale
"Having used MacFinder before, I was pleased to notice they now accepted iPads. I did describe the condition accurately (as new) an..."
Ian
Trustpilot
Sep 30, 2025
Featured for: seller paid same-day example
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Phil Davies
trustpilot.com
Sep 30, 2025
Bargain Macs in great condition
Bargain Macs in great condition....
H
Heavy Entertainment Limited
trustpilot.com
Sep 30, 2025
Delivered within one working day
Delivered within one working day, boxed as new, and very go...
C
Chris
trustpilot.com
Sep 30, 2025
Mac Book Pro
Mac Book Pro, excatly as described in original box, looked like a new battery or one that wasn't used much before refurb. Great...
H
Hugh
trustpilot.com
Sep 30, 2025
Fast efficient process
Fast efficient process, with...
N
NH
trustpilot.com
Sep 30, 2025
Very efficient
...
M
Mrs Kathryn Jane Gehrmann
trustpilot.com
Sep 30, 2025
Quick an excellent service no delays a…
Quick an excellent service no de...
D
Duncan Hodges
trustpilot.com
Sep 30, 2025
With Bells On!
Once again, Macfinder sorted me out a...
D
Desmond
trustpilot.com
Sep 30, 2025
Hi I am 80 retired piano and singing…
Hi I am 80 retired piano and singing teacher. Not so mobile as I was and a bit slow explaining what I need. George whom I started a chat with was very...
P
Philippa Lloyd
trustpilot.com
Sep 30, 2025
Pleasantly surprised
I absolutely felt like I was taking a risk with buying a refurbed iPhone 12 with a company with only 2 reviews but I am more than pleasantly surprised...
c
customer
trustpilot.com
Sep 30, 2025
iMac
Efficient, super pr...
C
Carine B
trustpilot.com
Sep 30, 2025
Seamless service from purchase to…
Seamless service from purchase to delivery. Laptop arrived in better condition...
L
Laura
trustpilot.com
Sep 30, 2025
Brilliant product
Brilliant product. I’m really good condition given the age. I’m r...
I
Ian Williamson
trustpilot.com
Sep 30, 2025
Great service
Great service, prompt delivery, bril...
I
Ian
trustpilot.com
Sep 30, 2025
Perfect Service for iPad Sale
Having used MacFinder before, I was pleased to notice they now accepted iPads. I did describe the condition accurately (as new) an...
A
ANDREA DE SANTIS
trustpilot.com
Sep 30, 2025
That’s my second Mac I sell to these…
That’s my second Mac I sell to these guys and bo...
R
Resh Kodabuckus
trustpilot.com
Sep 30, 2025
My first time selling a Macbook online
My first time selling a Macbook online, got the quote, posted with a pre-paid postage label (must admit, this...
M
Marlon Hutton
trustpilot.com
Sep 30, 2025
Great communication
...
m
my name is Rob
trustpilot.com
Sep 30, 2025
speedy delivery
speedy delivery, excellent protect...
O
Orhan G
trustpilot.com
Sep 30, 2025
efficient service
...
R
Ross Offen
trustpilot.com
Sep 30, 2025
Brilliant price
Brilliant price, good condition mac pro. D...
Conclusion
The reviewed feedback shows consistent strengths in rapid processing, prompt dispatch and products arriving in good condition. Multiple buyers note competitive pricing and repeat purchases, while several seller accounts describe swift payment on receipt. Communication and hands‑on support receive positive mention in a smaller set of reviews, including migration assistance and patient advice. A few comments note last‑mile courier issues (external to MacFinder), but these appear isolated; overall the reviews indicate reliable service for buyers and sellers of refurbished Apple devices.