The reviews show MacBack can offer a fast, convenient way to sell Macs, with many customers reporting quick collections and prompt payment. Several reviewers say they received higher-than-expected offers compared with alternatives, but a minority experienced steep reductions after inspection or missed collections. If you use MacBack, document your device condition with photos, keep records of the declared grade and confirm collection details before handover. For sellers who prioritise maximum price, consider private sale options alongside MacBack’s convenience.
Examples from available reviews (Nov 2021 – Feb 2026).
MacBack paid substantially more and provided fast collection and payment.
“Macback was the highest by 70 percent !!!”
Offered best price and completed collection and payment quickly.
“They offered the best price for my 2013 MacBook Air compared to other popular websites and even eBay.”
Collection missed, customer service unresponsive and quote drastically reduced.
“they forgot to book the collection”
Declared C grade but received a much lower offer than expected.
“They clearly aren’t keeping their promises.”
Most reviewers describe quick pickup, efficient handling and prompt payments; a small minority report missed or delayed collections and logistical issues.
Many customers report competitive offers and payments honoured on receipt; some reviewers experienced substantial price reductions after inspection.
Users generally find the online process straightforward and fast, with courier collection and payment completed within a few days in many cases.
Reviewers rarely comment on device condition beyond grading used for valuation; discussions focus on price and service rather than product performance.
Many reviewers note timely emails, collection updates and responsive support; a minority cite slow responses or unclear inspection explanations.
Overall feedback is largely positive about speed and convenience, balanced by a small set of complaints about revaluations and missed collections.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
My experience with Mac Back was fantastic.
I had two MacBack to sell and received prices from various places.
Macback was the highest by 70 percent !!!
I accepted their offer immediately and within 12 hours both Macbacks were picked up at my place.
I was able to sell my old Mac back Air today for $278.00 for a rapid turnaround.
I had not used the laptop in over a year.
My main reason for selling it was because I needed the money to buy a new MacBook Pro.
I found Mac back on my online search and they looked to be the only site that offered free delivery both ways.
I received an email within an hour of them receiving my laptop alerting me of their analysis of its condition and what thank you very much Mac back!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
MacBack is an online buyback and trade-in service specialising in used Apple computers and laptops. It offers online valuations, arranges courier collection and completes payment after inspection. People searching for MacBack commonly look for trade-in quotes, collection options and inspection/grading policies.