One reviewer praises a high-quality cashmere jumper. Another says return requests were not resolved and emails went unanswered. Experiences split between strong satisfaction with the product and problems handling returns. Reliable communication is the main point of difference.
Examples from available reviews (Mar 2026).
Fabulous cashmere jumper received and service was excellent.
“Fabulous cashmere jumper and excellent service.”
Customer service was poor; return label and emails went unanswered.
“Very poor customer service.”
Service feedback is mixed. One review calls the service excellent. Another describes missing return labels and emails that were ignored.
There are few direct comments on price or value. One positive review calls the jumper “fabulous,” suggesting the buyer felt it was worth it.
Experiences range from receiving a well-liked product to hitting problems after purchase. Only the negative review mentions trouble with returns and follow-up.
One review directly praises the product as a “fabulous cashmere jumper.” No reviews mention defects, fit problems, or fabric issues.
Communication varies by review. One mentions ignored emails and a missing return label, while another specifically praises responsiveness.
Overall views split between very positive product satisfaction and a breakdown in return handling. With so few reviews, the contrast stands out rather than one clear trend.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Quotes shortened · As of: March 2026
Customer service was poor; return label and emails went unanswered.
“Very poor customer service.”
Fabulous cashmere jumper received and service was excellent.
“Fabulous cashmere jumper and excellent service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
London Cashmere Co. is a UK retailer focused on cashmere clothing and accessories. The range typically includes cashmere jumpers, cardigans, scarves, and hats. Listings usually show fibre content and include size guides and knitwear care instructions. Customers buy through an online shop with styles and sizes shown as available. Support is typically offered via email and online channels for order questions and returns.