Reviews Analysed
20
We Collect & Analyse Reviews
Limitless Home
Experiences & Reviews
Limitless Home is a UK furniture retailer specialising in home furnishings such as sofas, beds, mattresses and dining sets. The retailer sells online and via a physical showroom, and commonly advertises delivery and finance options. This profile is intended to help consumers locate and interpret customer feedback about ordering, delivery, product condition, aftercare and payment choices.
Overview & Key Metrics
Positive Sentiment
65%
Latest Review
1033d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Frequent reports of late, missed or delayed deliveries and broken promises; some customers describe timely deliveries and helpful handling when things go well.
Share
Mixed
21%
💰
Value for money
Several reviewers praise fair prices and finance options; others report lost funds, higher replacement costs or dissatisfaction with refunds.
Share
Mixed
8%
⚡
User experience
Ordering and payment experiences vary: some users report smooth financing and ordering, while others encountered platform or tracking problems and delays.
Share
Mixed
7%
🔧
Product quality
Many customers report good build, comfort and lasting materials; a smaller group report damaged arrivals or faults developing months later.
Share
Strong
20%
📞
Communication
Numerous complaints about unanswered calls, missed callbacks and slow responses; conversely several reviews mention helpful named staff and regular updates.
Share
Mixed
17%
⭐
Overall experience
Overall feedback is mixed: clear positive experiences with product and service exist, alongside repeated reports of delivery and support failures.
Share
Mixed
27%
Our Independent Methodology
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Data Collection
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AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (February 2021 – October 2025).
Never again this company!
"If there was a chance to put 0 stars I would. Definitely never again. I ordered a garden sofa from Onbuy.com sold by LimitlessHome on 2nd of Feb. On 9..."
Radostina Raykov
External Source
Mar 04, 2021
Featured for: Shows prolonged delivery and communication failures
Amazing! Brixton U Shape Sofa
"I ordered a the Brixton U Shape sofa back in March as delivery at the time was quite long due to Brexit/material shortages which was fine for me as it..."
AM
External Source
Sep 21, 2021
Featured for: Positive product quality and helpful service
black velvet U shaped sofa…
"I ordered a black velvet U shaped sofa last year and it arrived recently. Due to the issues the whole sector has had with foam it did take some time t..."
Edward Berry
External Source
Feb 22, 2021
Featured for: Good updates, quality product, value
Scammers
"If I could give it 0 stars, I would!! I am 30 weeks pregnant and was due a sofa to be delivered before todays date. I ordered it 8 week..."
Rosa
External Source
Dec 22, 2022
Featured for: Example of missed delivery and no-contact
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: External Source (20) · Quotes shortened · As of: October 2025
R
Rosa
External Source
Dec 22, 2022
Scammers
If I could give it 0 stars, I would!! I am 30 weeks pregnant and was due a sofa to be delivered before todays date. I ordered it 8 week...
K
Kimberly Dodds
External Source
Dec 13, 2022
Don’t even want to give one star
Don’t even want to give one star. Sofas arrived wr...
M
Mrs Cornell
External Source
Jun 29, 2022
Avoid this company
Avoid this company. Limitless did finally deliver my sofa on 28/06/22 after delaying my delivery from End April, then May then June. Deliveries were '...
S
Stumpy
External Source
Jan 06, 2022
Scum bags taken the money no delivery…
Scum bags taken the money no delivery and no contact they think they can get away with stealing my money DO NOT USE having to go through my bank to ge...
P
Pamela Pate
External Source
Oct 23, 2021
Great service
Great service. Dining table as described and ve...
A
AM
External Source
Sep 21, 2021
Amazing! Brixton U Shape Sofa
I ordered a the Brixton U Shape sofa back in March as delivery at the time was quite long due to Brexit/material shortages which was fine for me as it...
H
Hales Hayward
External Source
May 29, 2021
AVOID!!!
We ordered a mattress from here 17 days ago, delivery was supposedly to have been within 12 days despite this I’ve heard nothing so I phoned them 2 da...
R
Radostina Raykov
External Source
Mar 04, 2021
Never again this company!
If there was a chance to put 0 stars I would. Definitely never again. I ordered a garden sofa from Onbuy.com sold by LimitlessHome on 2nd of Feb. On 9...
S
Steven Chesworth
External Source
Mar 03, 2021
I received my sofa last year and it was…
I received my sofa last year and it was lovely at 1st then 8 months later it broke contacted then to rectify the problem and was told to send pictures...
E
Emma Smith
External Source
Feb 27, 2021
Ordered via Dividebuy
Ordered via Dividebuy, Limitless Home have a great range, bought a ma...
M
Mia Sharleen
External Source
Feb 25, 2021
Hi. We have just bought excellent 2 sofas from Limitless Home. They are very good quality and so easy to clean. The range of colors was really wide too. Fair price. Would highly recommend this shop.
Hi. We have just bought excellent 2 sofas from Limitless Home. They are very good quality and so ea...
C
Cheryl
External Source
Feb 24, 2021
Needed a mattress asap
Needed a mattress asap, Adam was great in helping me find t...
E
Edward Berry
External Source
Feb 22, 2021
black velvet U shaped sofa…
I ordered a black velvet U shaped sofa last year and it arrived recently. Due to the issues the whole sector has had with foam it did take some time t...
A
Alec Lynch
External Source
Feb 22, 2021
after 4 months finally got my sofa
after 4 months finally got my sofa, but it is stunning, i lov...
E
Erin Napier
External Source
Feb 21, 2021
Limitless Home had exactly what I was…
Limitless Home had exactly what I was looking for a reasonable price. The staff were AMAZING and helped me through every step of the process. They hav...
t
toriko san
External Source
Feb 19, 2021
Bought a sofa and lounge furniture…
Bought a sofa and lounge furniture which looks amazing in my home now. All n...
L
Lisa Ray
External Source
Feb 19, 2021
Been buying from here for years
Been buying from here for years, good quality and good service and a huge range. The showroom is...
G
Gagan Deep
External Source
Feb 18, 2021
They do have a fab range i must say
They do have a fab range i must say, delivery was slightly long which to be f...
M
Mel Loves
External Source
Feb 17, 2021
Ordered a dining set
Ordered a dining set, came in 5 days, one chair had a broken leg, but called up and...
c
crystal briden
External Source
Feb 16, 2021
I have a few pieces from here over time…
I have a few pieces from here over time from sofa, wardrobes, coat ra...
Conclusion
Reviews for Limitless Home show a clear pattern: many customers praise product quality, comfort and value, while a substantial set report delivery delays, damaged items and difficulty contacting support. Several reviewers highlight helpful staff and successful resolutions, but others describe persistent non-response and refund issues. If you are considering a purchase, check advertised delivery timeframes, available finance terms and the company’s stated refund/returns policy before ordering. For higher-cost items, document communications and inspect items on delivery so you can raise issues promptly if needed.