Feedback is split: many praise helpful showroom staff and comfortable, durable furniture, while others report delivery and aftercare problems. Several customers mention missing updates, damaged items on arrival, or long waits for refunds. Quality comments lean positive overall, but some reviews describe defects or early failures.
Examples from available reviews (Feb 2021 – Feb 2026).
No delivery update and unable to contact customer service.
“I have had no update on sofa, and cannot contact anyone.”
Sofas arrived ripped and phone lines were unanswered.
“Sofas arrived wripped to shreds.”
Staff helped find a mattress and arranged two-day delivery.
“managed to get one delivered within 2 days!”
Long-term customer praises quality, service and wide range.
“Been buying from here for years, good quality and good service and a huge range.”
Reviews contrast attentive in-store help with recurring delivery issues. Several customers praise staff who organised fast delivery, finance options and assembly. Others describe missed deliveries, delayed refunds and service teams that do not respond.
Some buyers call the pricing fair and the furniture good value. A few point to manageable finance and durability over time. A smaller number link poor value to items arriving damaged or breaking early.
Only a few reviews speak directly about the overall experience. Positive notes focus on good-looking furniture and smooth home setups. Negative stories describe stress from repeated delivery delays and little or no progress updates.
Many customers describe sofas as sturdy and comfortable, with furniture that lasts. Fewer reports mention damage on arrival or items failing within months. At least one reviewer says a broken chair leg was followed by a replacement part sent quickly.
Several reviewers say they received no delivery updates and could not reach customer service. A minority report clear updates and quick replies. When communication breaks down, reviews often also mention missed deliveries and slow refunds.
Sentiment is split between customers pleased with the products and showroom staff, and others unhappy with delivery and aftercare. Satisfied buyers often mention coming back to buy again. Negative accounts focus on money tied up during delays and poor contact after purchase.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Quotes shortened · As of: February 2026
No delivery update and unable to contact customer service.
“I have had no update on sofa, and cannot contact anyone.”
Sofas arrived ripped and phone lines were unanswered.
“Sofas arrived wripped to shreds.”
Multiple delivery delays and poor communication caused stress.
“Communication from Limitless was terrible and made for a stressful situation.”
Took payment but failed to deliver and provide contact.
“Scum bags taken the money no delivery and no contact”
Dining table arrived as described and was well packed.
“Dining table as described and very well packed .”
Sofa arrived and was high-quality, comfortable, and durable.
“It seems really sturdy, comfortable and great quality.”
Mattress delivery missed and no updates, left waiting at home.
“I’ve waited in all day and it hasn’t turned up”
Repeated delays, poor communication, and lengthy refund process.
“Limitless home kept my money for over 30 days”
Sofa broke after eight months and company stopped responding.
“8 months later it broke”
Bought mattress and bed; delivery was great and will buy again.
“delivery was great”
Two sofas are good quality, easy to clean, and fairly priced.
“They are very good quality and so easy to clean.”
Staff helped find a mattress and arranged two-day delivery.
“managed to get one delivered within 2 days!”
Sofa arrived late but updates provided; fantastic quality and value.
“The sofa is fantastic and I love it .”
After long wait the sofa arrived and the reviewer loves it.
“after 4 months finally got my sofa”
Helpful staff, affordable finance and quick assembly for wardrobe.
“The staff were AMAZING and helped me through every step of the process.”
Bought sofa and lounge furniture that looks amazing at home.
“Bought a sofa and lounge furniture which looks amazing in my home now.”
Long-term customer praises quality, service and wide range.
“Been buying from here for years, good quality and good service and a huge range.”
Wide range; delivery slow but staff were polite and helpful.
“Hudson was very polite and helpful”
Dining set delivered quickly and replacement part arrived promptly.
“one chair had a broken leg, but called up and received a replacement leg within 3 days”
Several furniture pieces remain good quality and functional over time.
“all good quality and still doing their jobs.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Limitless Home is a UK furniture retailer selling sofas, beds, mattresses, dining sets and wardrobes. Customers can buy online or in physical showrooms. Listings share details such as dimensions, materials and care guidance. The company also offers home delivery and support for orders, returns and questions.