Reviewers most often highlight product quality—good fabrics, colours and warmth—and fast, reliable delivery. Multiple customers note easy exchanges and a returns process that is simple to use. A recurring point is inconsistent sizing: several reviewers advise checking fit or expecting to exchange. For shoppers, consider reviewing size guidance and allow for an exchange if fit is important; otherwise reviews show consistent praise for quality and fulfilment.
Examples from available reviews (Nov 2021 – Feb 2026).
Website easy to navigate; ordered jacket cheaper online and delivery efficient.
“Easy to navigate website”
Loved the coat, repurchased in a smaller size; quality and warmth praised.
“The quality is really good and it’s super warm, love it.”
Coat is good weight and style but sizing runs large for her.
“the sizing is a little off.”
Too-large jumper was easily exchanged thanks to a simple returns policy.
“made it so easy to return for an exchange”
Reviewers report helpful customer service and straightforward exchanges, with multiple mentions of easy returns and problem-free size changes.
When price is mentioned, reviewers describe items as reasonably priced or better online, often referring to occasional offers.
Several reviews describe the website and ordering process as easy and smooth, with clear confirmations and straightforward checkout.
Most reviewers praise fabric, colour and warmth; many describe items as good quality, though a few note inconsistent sizing.
Delivery, despatch and packaging are frequently described as prompt and well handled, with order updates mentioned positively.
Overall impressions are positive: high satisfaction, repeat purchases and recommendations are common, despite occasional sizing issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I really like this store and the clothing they offer. They have excellent customer service and deliver their products on time. I was looking for a certain type of leggings for a while and could not find any store that offers it. I came across this online store and was so glad to see what I wanted. I received my order today and am so happy with the items. They are of good quality, soft and made from unique fabric. The prices are also reasonable. So far, this is the best online clothing store. I am so pleased with my purchase. I will order from them again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Lighthouse is a clothing retailer operating an online shop offering coats, jackets and casual garments. People looking for Lighthouse reviews commonly check product quality, sizing, delivery speed and returns or exchange processes.