Customers often praise Lemonade Dolls for comfortable bras, vivid colours, and high-quality fabrics. Many buyers mention fast delivery and responsive customer service that fixed order issues. Several reviewers report poor fit or not enough support in some bra styles, especially for larger busts. Multiple customers also report trouble with the returns portal and no direct support on first contact.
Examples from available reviews (Sep 2025 – Mar 2026).
High quality, supportive bras that look stunning and feel great.
“Amazing quality, amazing support”
Poor sizing and support for larger breasts despite attractive colours.
“there is simply no support”
First-time buyer couldn't access returns portal and received no human response.
“I can’t access the return portal.”
Customer service resolved order mistake and products are lovely.
“lemonade dolls customer service team put everything right for me”
Many reviews describe quick, helpful support that fixed order mistakes and shared updates promptly. Some mention courier failures and one damaged parcel, despite generally positive service experiences. A smaller group reports unhelpful replies when returns or shipping issues came up.
Many buyers tie value to fabric quality, fit, and comfort when recommending purchases. A few question whether the bras are worth the price when fit or support falls short. Price comes up less often than the product’s feel and look.
Multiple customers mention smooth ordering, fast delivery, and a pleasing unboxing. Repeat comments highlight comfortable, wire-free styles and true-to-size fits for many body shapes. Several reviewers, however, report cups that don’t fit well or support that isn’t strong enough, especially in bralettes and larger sizes.
Many reviews point to soft fabrics, bright colours, and comfortable construction. Recurring complaints focus on limited coverage, weak support, and occasional concerns about band fabric. A few customers note design choices, such as no padding, that affect coverage.
Several reviews describe being unable to access the returns portal and not getting a human reply at first. Others name staff who responded quickly and solved problems, suggesting uneven responsiveness. A small number of customers also speak positively about bold ads and brand imagery.
Many reviewers describe high satisfaction, repeat buying, and enthusiasm for the products. Others report low satisfaction due to fit issues and frustration with returns or delivery. This split helps explain the wide range of overall ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: March 2026
Beautiful bras and great customer service, but band fabric could improve.
“Great customer service and beautiful bras!!”
Knickers comfortable but bra lacks support and feels insecure.
“I'm so disappointed with the bra.”
Knickers fit well but bra offers insufficient coverage and support.
“if I bend over my boobs fall out”
Customer service resolved order mistake and products are lovely.
“lemonade dolls customer service team put everything right for me”
Reviewer delighted to wear beautiful matching underwear with lovely material.
“What gorgeous bras with lovely material & swift delivery.”
Reviewer loves wire-free bras and plans to keep buying them.
“Revolutionary bras with no wires!!”
Poor sizing and support for larger breasts despite attractive colours.
“there is simply no support”
First-time buyer couldn't access returns portal and received no human response.
“I can’t access the return portal.”
Fabulous, comfortable bras in eye-catching colours.
“Beautiful comfy bras in eye catching colours.”
The bra was a very poor fit for the reviewer.
“The bra was a very poor fit”
Found a bra that is comfortable immediately and ordered more.
“Have found a bra finally that I’m comfortable in”
Customer initially had no returns support, portal only allowed exchanges or store credit.
“The returns portal does not work”
Customer received excellent support from Roisin and Bee; product loved.
“Roisin and Bee were such speedy communicators”
Product looks great and provides support where needed.
“Lovely product and great service”
Designs are fun and comfortable but lack padding can feel revealing.
“They are fun, comfortable and I love the size range.”
Accurate sizing but upper cup may be too spacious for some busts.
“a bit too much space in upper part of cup”
Customer very happy with products and service.
“my underwear draw is seriously happy”
Bras are good but not as supportive or comfortable as claimed, pricey.
“I'm not convinced they're worth the price”
Website and delivery were easy, but bralettes flattened and overflowed.
“Beautiful bralettes but unfortunately not for me”
Reviewer reports zero customer support and unhelpful returns portal.
“zero customer support and no help with returns”
Comfortable, supportive bras and a quick, easy ordering and delivery.
“They are so comfortable and supportive”
Product liked but courier repeatedly left parcel unsafe and damaged.
“Evri have left my parcel in an unsafe place”
Brand uses bold advertising and strong female representation.
“Very bold advertising & strong female representation”
Signature bralette fits perfectly; return process was easy and helpful.
“The signature one fits like a glove”
High quality, supportive bras that look stunning and feel great.
“Amazing quality, amazing support”
Customer reports the product is great in every way.
“Great in every way!”
Loves new underwear; colours, styles and fit are great.
“The colours, styles and fit are just great!”
Products are super comfortable with wonderful colours.
“Super comfy and wonderful colours.”
Found comfortable, beautiful bras that fit well after surgery.
“They are perfect, soft , beautiful and make me feel lovely.”
Colours and feel are marvellous and fabulous.
“A real pick me up for my bosom!”
Order arrived quickly with updates; the bra is gorgeous and comfy.
“My order arrived quickly & I was kept updated”
Comfortable wire-free design but lacks support for this chest shape.
“I definitely do not have support”
Reviewer reports great customer service experience.
“Great customer service”
Delivery was very quick and efficient.
“Delivered uber quick”
Loves the bras and joined the subscription to replace uncomfortable bras.
“I've joining the subscription service”
Reviewer loves underwear; finds it both beautiful and comfortable.
“I absolutely love love love this underwear!”
Easy ordering, quick delivery and comfortable, true-to-size products.
“Easy to order, quick delivery and wonderful product”
Lovely bra with amazing colours and good support; delivery was speedy.
“Lovely bra, amazing colours and support”
Comfortable, stretchy bras fit well after surgery despite size differences.
“the most comfortable bras ever”
Product beautiful and customer service helpful despite courier failures.
“The customer services team were also wonderful when my parcel went missing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Lemonade Dolls is a UK-based lingerie brand selling bras, bralettes, and knickers. It sells through an online store with product photos, fabric details, and sizing information. Customers can order for delivery within the UK and to international destinations. The site lists customer support options for order questions and aftercare.