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We Collect & Analyse Reviews

Latelita
Experiences & Reviews

Latelita is an online jewellery brand selling necklaces, bracelets and earrings directly to consumers. It is known for curated, contemporary accessories aimed at everyday wear and gifting. People searching reviews typically look for information on product quality, delivery and returns policies.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 10d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Reviews frequently note fast, careful shipping and effective issue handling; customers report prompt delivery and reliable returns or refunds when needed.

Share
18%
Strong
💰

Value for money

A few reviewers comment on value: some say pieces look expensive for the price, while others feel size or presentation can reduce perceived value.

Share
3%
Mixed
⚡

User experience

Many customers praise packaging, presentation and comfortable wear; a minority highlight expectation gaps where items are smaller than pictured.

Share
18%
Strong
🔧

Product quality

Most reviewers describe jewellery as well made and attractive; a smaller set report tiny stones, missing locks or items not matching photos.

Share
30%
Strong
📞

Communication

Buyers report clear purchase-to-delivery updates and helpful replies from the team; communication is linked to smooth refunds and tracking.

Share
8%
Strong
⭐

Overall experience

Overall impressions are positive with repeat purchases and recommendations common, though occasional sizing and representation issues reduce satisfaction.

Share
23%
Strong

View all 21 public customer reviews – filtered by relevance →

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Data Collection

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

R
Rebecca Holmes
External Source Oct 02, 2025

Super fast delivery

Super fast delivery, the earrings...

J
Jane Lewis
External Source Oct 02, 2025

Angel Wing Necklace

I ordered the Angel Wing Necklace in Yellow gold. I love it ! It looks very expensive on a...

I
Iqubal Panesar
External Source Oct 02, 2025

Great necklace looks very nice on…

Great necklace looks very...

I
Ian
External Source Oct 01, 2025

Very satisfied

Good product, fast shippi...

M
Moi
External Source Sep 12, 2025

Gorgeous jewellery

Gorgeous jewellery, very high quality. Lovely packa...

N
Neenah Blakey
External Source Sep 05, 2025

Prompt and careful delivery

Prompt and careful delivery. The brac...

C
Chelsea Mac
External Source Sep 01, 2025

Great customer service

Great customer service. I had to return my item as it wasn't sui...

M
Monika Kawa
External Source Aug 29, 2025

Always excellent service ...no any…

Always excellent service ...no a...

H
Hester Regoort
External Source Aug 28, 2025

Impressed!

What a lovely necklace and delivered the next day....

L
Lisa Murphy
External Source Aug 23, 2025

Im so pleased with the quality of both…

Im so pleased with the quality of both pieces ordered, th...

V
Valeriia
External Source Aug 18, 2025

Nice Jewlery for the price

Just got my parcel - 2 pair of earrings and a necklace. The stud earrings are absolutely stunning and look reliable. The bigger earrings are lack of t...

K
Kamala Shamurai
External Source Aug 16, 2025

Looks beautiful but super tiny

Looks beautiful...

c
customer dean buckstone
External Source Aug 15, 2025

First time buyer

Excellent quality great customer service information sent from purchase to delivery b...

G
Gaynor Yardley
External Source Aug 13, 2025

Company is great had lots of different…

Company is great had lots of different bits of jewellery from them Very disapp...

O
OLUWAREMILEKUN ODEBIYI
External Source Aug 12, 2025

Stunning earrings

The earrings is ab...

P
P McCormack
External Source Aug 08, 2025

Always satisfied...

Any issues are always handled very speedily and to the complete satisfaction of the customer....

C
Claire Gladwin
External Source Aug 06, 2025

Really beautiful earrings

Really beautiful earrings. Highly r...

A
Alice
External Source Aug 02, 2025

This is the second time I’ve ordered…

This is the second time I’ve ordered from Latelita and the pieces are just beautiful, very high quality in lovely luxury pa...

C
Cristina
External Source Aug 01, 2025

Marvellous

...

A
ANDREEA BOBRIC
External Source Aug 01, 2025

It was a great experience.

It was a great experience. I loved their products and I wore the necklace et the bracelet as a bride. Great quality. When I had to re...

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Conclusion

Reviews show Latelita commonly delivers well-presented jewellery with prompt shipping and responsive customer service. Many buyers report high perceived quality and repeat purchases; packaging and presentation are repeatedly noted. However, several customers expect larger stones or different proportions than shown in photos, and a few mention missing locks or fit issues. If size or scale matter, check product photos and descriptions closely and contact customer services about returns or refunds when needed.