Reviews in this sample show that Komodo is most often valued for fabric quality, fit, colours and perceived durability. Many customers report prompt delivery and effective customer service when mistakes happen, but there are multiple reports of shipment delays and some instances of poor communication or unresolved refunds. If delivery reliability and timely refunds are important to you, check current shipping times and the returns/refund policy before ordering. For shoppers prioritising material quality and sustainability credentials, the majority of reviewers report positive long‑term satisfaction.
Examples from available reviews (Aug 2020 – Feb 2026).
The dress print differed from photos; refund issued but not desired.
“Why would you lure your customers into believing what you do not sell?”
Very poor customer service and unresolved refund and delivery.
“I have received the worst customer service”
Wrong colour was sent but customer service resolved it swiftly without cost.
“Customer service was SUPERB”
Long-term customer praising quality, delivery and returns service.
“Delivery is always good, any return has been processed in good time”
Many customers report fast delivery and helpful, apologetic service when errors occur, but several reviews describe delayed shipments or unresolved service failures.
Price or value is rarely mentioned; one reviewer described an item as "a bit expensive", while others accept higher price for perceived quality and ethics.
No explicit feedback on website or app usability in this sample; reviewers focus on product quality, delivery and customer service instead.
Product quality is the dominant topic: reviewers frequently praise fabric, fit, colours and durability, though occasional items did not match online images.
Communication is mixed: some customers describe prompt, personal replies and swift resolution; others report long delays, unanswered emails or missing refunds.
Overall impressions are largely positive, built on product quality and resolved issues; a minority of customers report unresolved delivery or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Son is enjoying the app; it helped him and saved parental time.
“My son is thoroughly enjoying the app.”
Kids loved it and found it challenging without pressure.
“Fantastic, my kids loved this!”
Son learnt mental sums within time limits and found platform effective.
“it was a good all round learning platform.”
Incentives motivated child daily and improved confidence in maths.
“it keeps him wanting to do it every day to get to the next level.”
Well-structured curriculum and rewards kept son enthusiastic and progressing.
“the curriculum is well structured”
Disappointingly, the print on the front of the dress that was delivered was completely different from the one that had been featured in the online photographs, which was a disappointment.
When the firm discovered what had transpired, it expressed regret sincerely and issued a complete refund to all affected customers.
When it comes to these situations, I was not asking for a refund; rather, I am asking for the goods that I was duped into believing I had purchased.
Why would you lure your customers into believing what you do not sell?
As a result, in addition to the time it will take to return the product, I will have to spend a significant amount of time searching for a suitable replacement product.
Six-year-old learned many maths topics and enjoyed earning badges.
“Absolutely love this AP.”
Helped daughter with multiplication, built confidence and was enjoyable.
“Helped my daughter tremendously with multiplication.”
Resource improved daughter's maths speed and was user-friendly.
“Very user friendly and engaging for kids.”
Set up well with feedback and rewards supporting the learner.
“Komodo is an exceptional mathematics learning platform.”
Ten-year-old improved fluency and confidence after using Komodo daily.
“he now knows his times tables fluently”
Well-designed app that makes maths easy to grasp for children.
“Best Maths app out there!”
Engaging app that motivates children to practise maths without nagging.
“A great way to get children enthused about maths”
Good for arithmetic but needs more word problems.
“Would like to see more word problems”
Helped my child improve in multiplication.
“Lucas was struggling multiplication but he is better now.”
Customer service did not respond to multiple emails.
“Very poor customer service.I send 3 emails soo far no reply.”
Helpful and well-designed app for improving my child's maths.
“Very helpful app for my child with his maths.”
Effective programme with reasonable subscription and clear lesson format.
“The subscription fee is very reasonable.”
Engaging reward system helps embed key skills for my son.
“My son loves getting his belts - really engaging way to embed key skills”
Useful tool to improve a child's arithmetical skills.
“It is a great tool to improve a child's arithmetical skills.”
I can see improvement in my 7 and 8 year olds.
“Very impressed with Komodo maths for my 7 & 8 year olds.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Komodo is a clothing retailer offering garments and accessories through online and in‑store channels. The brand is associated with natural fibres and sustainability claims and is known for items such as jumpers, trousers, socks and shoes. Consumers researching Komodo commonly look for information on product materials, fit, delivery and customer service policies.