Customers often praise Komodo for high-quality fabrics, sustainable credentials, and distinctive style. Many mention fast delivery plus helpful, personal service. A smaller group describes poor communication and long shipping waits. A few point to accuracy issues, such as prints not matching, or concerns about return costs.
Examples from available reviews (Aug 2020 – Feb 2026).
Describes clothing as ethical and high quality; returns straightforward.
“Ethical clothing, High quality.”
Customer service was brilliant, helpful and personal.
“Brilliant customer service, really helpful and personal”
Experienced very poor communication and excessively long shipping delays.
“I am very disappointed with the poor communication and unreasonably long wait.”
The dress print differed from photos; refund issued but not desired.
“Why would you lure your customers into believing what you do not sell?”
Many reviews describe customer support as quick, friendly, and focused on fixing problems. Several mention fast help with order mistakes and useful replies. A minority report issues that were not resolved and say Komodo would not respond.
Some reviewers say items are a bit expensive but still fair for the quality. A few mention subscription value and call it reasonable. Price comes up less often than comments about quality and service.
Many customers like the brand’s ethical stance and the clothing’s distinct style. Several also mention quick delivery and easy returns. Some reviews about the learning app highlight strong engagement and measurable improvement for children.
Most feedback focuses on soft fabrics, durable construction, and well-made garments. Reviewers often mention organic cotton, cosy knits, and shoes that feel sturdy. A few reports note differences between the images and the prints that arrived.
Several customers mention clear, fast email replies and proactive updates. Others describe very poor communication, unanswered emails, and long shipping delays. Feedback splits between responsive experiences and cases with late or missing updates.
Most reviews show high satisfaction, driven by quality, ethics, and service. Negative experiences centre on communication breakdowns and occasional fulfilment mistakes. Overall, feedback ranges from very positive to a small number of serious complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Son is enjoying the app; it helped him and saved parental time.
“My son is thoroughly enjoying the app.”
Kids loved it and found it challenging without pressure.
“Fantastic, my kids loved this!”
Son learnt mental sums within time limits and found platform effective.
“it was a good all round learning platform.”
Incentives motivated child daily and improved confidence in maths.
“it keeps him wanting to do it every day to get to the next level.”
Well-structured curriculum and rewards kept son enthusiastic and progressing.
“the curriculum is well structured”
Disappointingly, the print on the front of the dress that was delivered was completely different from the one that had been featured in the online photographs, which was a disappointment.
When the firm discovered what had transpired, it expressed regret sincerely and issued a complete refund to all affected customers.
When it comes to these situations, I was not asking for a refund; rather, I am asking for the goods that I was duped into believing I had purchased.
Why would you lure your customers into believing what you do not sell?
As a result, in addition to the time it will take to return the product, I will have to spend a significant amount of time searching for a suitable replacement product.
Six-year-old learned many maths topics and enjoyed earning badges.
“Absolutely love this AP.”
Helped daughter with multiplication, built confidence and was enjoyable.
“Helped my daughter tremendously with multiplication.”
Resource improved daughter's maths speed and was user-friendly.
“Very user friendly and engaging for kids.”
Set up well with feedback and rewards supporting the learner.
“Komodo is an exceptional mathematics learning platform.”
Ten-year-old improved fluency and confidence after using Komodo daily.
“he now knows his times tables fluently”
Well-designed app that makes maths easy to grasp for children.
“Best Maths app out there!”
Engaging app that motivates children to practise maths without nagging.
“A great way to get children enthused about maths”
Good for arithmetic but needs more word problems.
“Would like to see more word problems”
Helped my child improve in multiplication.
“Lucas was struggling multiplication but he is better now.”
Customer service did not respond to multiple emails.
“Very poor customer service.I send 3 emails soo far no reply.”
Helpful and well-designed app for improving my child's maths.
“Very helpful app for my child with his maths.”
Effective programme with reasonable subscription and clear lesson format.
“The subscription fee is very reasonable.”
Engaging reward system helps embed key skills for my son.
“My son loves getting his belts - really engaging way to embed key skills”
Useful tool to improve a child's arithmetical skills.
“It is a great tool to improve a child's arithmetical skills.”
I can see improvement in my 7 and 8 year olds.
“Very impressed with Komodo maths for my 7 & 8 year olds.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Komodo sells clothing and accessories through its online shop and selected stockists. Product pages usually show fabric composition, care details, and size guidance. The business offers online checkout, customer support by email, and a returns process for order changes. Komodo shares product photos and descriptions so shoppers can compare styles and materials before buying.