Skip to content

Klekt
Reviews & Experiences

Reviews show a split experience: many customers and sellers report quick support, smooth selling flows and timely deliveries, while a substantial set of reviews describe order cancellations, delayed refunds and inconsistent follow-up. Authentication is a recurring concern for some buyers who report receiving counterfeit items and lengthy dispute processes. Multiple sellers note risk around shipping and payment resolution if transit or verification problems occur. Prospective buyers should check listing and refund policies, monitor seller acceptance processes, and keep evidence of items and communications when purchasing.

View reviews Write review

Overview & Key Metrics

Review count
37
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Mixed reports: several buyers and sellers describe fast, smooth transactions and responsive support, while many report cancellations, payment or fulfilment failures.

💰

Value for money

A small number of reviewers call prices reasonable or affordable, while isolated complaints claim misleading pricing or market manipulation.

⚡

User experience

Many users report a straightforward buying or selling flow and clear listing instructions; a minority report the app is difficult and listing management is slow.

🔧

Product quality

Some customers report receiving items in good condition and authenticated stock, while several serious complaints cite counterfeit items or damaged packaging.

📞

Communication

Several reviewers praise quick, helpful replies from support; however many describe slow, templated or insufficient responses and poor issue follow-up.

⭐

Overall experience

Overall impressions vary: a number of satisfied buyers and sellers endorse the platform, but numerous complaints point to order cancellations, authentication or support problems.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 37 reviews

All Reviews

Sources: Trustpilot (36) · Collected.reviews (1) · Quotes shortened · As of: February 2026

M
Marco Prata
trustpilot.com Feb 15, 2026

You didn’t send me my item… I did pay...

J
Jakub
trustpilot.com Feb 13, 2026

All good I recommend ✌🏾 - ...

R
Raul
trustpilot.com Feb 04, 2026

Very consumer support service, fast and clear response solving my...

C
Cliente
trustpilot.com Jan 29, 2026

Everything was perfect! It was a pleasure to shop at Klekt because...

N
Noe
trustpilot.com Jan 19, 2026

the most secure reselling platform - I got several pairs of Jordans and Adidas shoes from different buyers and I've never had a single issue. Sometimes it takes a bit longer due to the se...

T
Tomas Kucera
trustpilot.com Jan 08, 2026

absurdly high taxes, servises, f...

B
Baniak
trustpilot.com Jan 08, 2026

Once again, my problem has been solved! Francisca is the bes...

D
Debbie
trustpilot.com Jan 08, 2026

Stress-free Experience - Whole experience was completely stress-free and the...

I
Ivan
trustpilot.com Jan 02, 2026

Often a bad experience - Pity, but have to say how it goes on Klekt. More or less with every new release, specially if it is a hyped sneaker you have to buy the same sneaker 4...

i
iker
trustpilot.com Dec 20, 2025

Best place to buy and sell Sneakers

T
Tylor
trustpilot.com Dec 18, 2025

Easy to use website - Great website, easy to use and g...

J
Joshua Palk
trustpilot.com Dec 16, 2025

Bought a pair of NB 991s recently, shipped from Central Europe to the UK. After the seller sh...

I
Isabella Ceci
trustpilot.com Dec 02, 2025

Terrible experience with KLEKT. I placed an order and the seller failed to ship the item. Instead of resolving the issue quickly, KLEKT kept my money...

K
Kkorkykatt
trustpilot.com Nov 19, 2025

Great Customer service - Its been a while since i sold anything on KLEKT, but recently i started again & i needed help with the listing of a couple of rare items- as per usual...

J
Jakob Torc
trustpilot.com Oct 12, 2025

Fast responses from staff, g...

A
AD Le
trustpilot.com Oct 07, 2025

Bad reputation, violate GDPR. Boycott them and use other platforms that actually appreciate their customers - Update: They flagged my review with claim of “defamatory / illegal” content. Just desparate attempt to shutdown bad reviews. So you know how they real...

M
Milan Strmen
trustpilot.com Sep 30, 2025

If I could I would give 0 stars - Absolutely the worst buying experience I've ever had with a sneaker marketplace. I placed and paid for my order (Order ID: OR138064576-1) instantly, b...

M
Matteo Graziani
trustpilot.com Sep 30, 2025

As a seller i recommend Klekt, also...

C
Consumer
trustpilot.com Sep 30, 2025

zero communication and willingness - They didn't take my legit pair, with the answer that t...

P
P e P D'Amore
trustpilot.com Sep 30, 2025

Everyrthing perfect the box was a bit…

Share Your Experience

Help other customers by sharing your experience with Klekt. Your review will be collected and included in our ongoing analysis.

Click to rate

Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Klekt

Klekt is an online marketplace focused on sneakers, streetwear and related accessories, operating as a platform where private sellers and Klekt-managed stock are offered to buyers. It offers marketplace listings with an authentication service, payment processing and buyer/seller interactions. Consumers often research Klekt for authenticated resale items, order fulfilment, returns and platform usability when comparing resale marketplaces.