Reviews show a split experience: many customers and sellers report quick support, smooth selling flows and timely deliveries, while a substantial set of reviews describe order cancellations, delayed refunds and inconsistent follow-up. Authentication is a recurring concern for some buyers who report receiving counterfeit items and lengthy dispute processes. Multiple sellers note risk around shipping and payment resolution if transit or verification problems occur. Prospective buyers should check listing and refund policies, monitor seller acceptance processes, and keep evidence of items and communications when purchasing.
Examples from available reviews (Dec 2021 – Oct 2025).
I’m very happy with the service — the team responded to my question incredibly quickly...
If I could I would give 0 stars - Absolutely the worst buying experience I've ever had with a sneaker marketplace. I placed and paid for my order (Order ID: OR138064576-1) instantly, b...
Selling fake shoes - I purchased a pair of shoes from the company Klekt. They were part of their sale, which they are currently advertising a lot. The shoes are a pair of...
Horrible App - This is not a review regarding the service quality of KLEKT, but more of an evaluation of the current state of this platform. Since the launch of the...
Mixed reports: several buyers and sellers describe fast, smooth transactions and responsive support, while many report cancellations, payment or fulfilment failures.
A small number of reviewers call prices reasonable or affordable, while isolated complaints claim misleading pricing or market manipulation.
Many users report a straightforward buying or selling flow and clear listing instructions; a minority report the app is difficult and listing management is slow.
Some customers report receiving items in good condition and authenticated stock, while several serious complaints cite counterfeit items or damaged packaging.
Several reviewers praise quick, helpful replies from support; however many describe slow, templated or insufficient responses and poor issue follow-up.
Overall impressions vary: a number of satisfied buyers and sellers endorse the platform, but numerous complaints point to order cancellations, authentication or support problems.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
If I could I would give 0 stars - Absolutely the worst buying experience I've ever had with a sneaker marketplace. I placed and paid for my order (Order ID: OR138064576-1) instantly, b...
As a seller i recommend Klekt, also...
zero communication and willingness - They didn't take my legit pair, with the answer that t...
Everyrthing perfect the box was a bit…
Horrible App - This is not a review regarding the service quality of KLEKT, but more of an evaluation of the current state of this platform. Since the launch of the...
KLEKT refuses all responsibility – sellers bear full risk if shipment goes wrong - I sold a pair of sneakers through KLEKT and shipped the correct item using the UPS label provided by them. KLEKT claimed the contents were incorrect a...
Worst customer service and worst site…
I’m very happy with the service — the team responded to my question incredibly quickly...
10/10 TOP I recommend q...
I’m writing to inform you that I still haven’t received the payment for our last transaction 1ZFA40029104230693. I kindly ask you to look into this ma...
trash - - what a bunch of incompetent losers - the outsourced idiots who reply to emails can't comprehend that sending a v...
Fire shoes - I ordered a pair of j4 and it took like a week...
I’ve ordered Yeezys on May 18th and they should’ve arrived on May 21st. However, when I look at the status of my order it still says processing. I rea...
Great service - ...
When seller had shipped the shoes the process went really fast and smooth. Selling process was easy with clear po...
Great market! Very Helpful, Efficient, Serious, Very Good Commu...
Selling fake shoes - I purchased a pair of shoes from the company Klekt. They were part of their sale, which they are currently advertising a lot. The shoes are a pair of...
Order Cancelled without prior notice - Placed an order for a pair of Travis Scott Canarys size US12 which let me tell you was hard enough to purchase as it took me literally all day for my...
ALERT FAKE ! Air Jordan 1 x Travis Scott Low OG WMNS 'Canary' (2024) - On 05.07.2024, the undersigned purchased a pair of Air Jordan 1 x Travis Scott Low OG WMNS 'Canary' (2024) from Your website. The purchase was made sp...
Worst shop to buy , people do sales at low prices but is just for make the market low X you buy , you pay and never receive nothing , is...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Klekt is an online marketplace focused on sneakers, streetwear and related accessories, operating as a platform where private sellers and Klekt-managed stock are offered to buyers. It offers marketplace listings with an authentication service, payment processing and buyer/seller interactions. Consumers often research Klekt for authenticated resale items, order fulfilment, returns and platform usability when comparing resale marketplaces.