Customer reports are dominated by missed deliveries and unresolved refund requests for orders placed around late 2021. Many reviewers describe repeated attempts to contact the company via email, WhatsApp or phone that went unanswered or returned automated replies. A small number of customers recovered funds by disputing charges through PayPal or their bank, and one earlier review praised packaging and product taste. If you are considering ordering, prefer payment methods with buyer protection (card or PayPal), place small test orders first and keep records of order confirmations and communications.
Examples from available reviews (Nov 2021 – Feb 2026).
Bottles arrived in pristine condition and tasted smooth at celebration.
“They were packaged so professionally and arrived in pristine condition.”
Paid before Christmas but no delivery, reply, or refund followed.
“no delivery no refund and not once a reply to the numerous emails”
Order delayed, messages unanswered, but a PayPal refund was received.
“I have now received a refund from PayPal but for a penny less than I paid.”
Mini bottles ordered for Christmas never arrived and messages went unanswered.
“they said they were arriving but never turned up.”
Most reviewers report missing orders or delayed fulfilment; one early review praises professional packaging and timely arrival.
Many customers report lost payments or delayed refunds after orders were not delivered; a few recovered funds via PayPal or bank.
Several reviewers note site or ordering problems — site closures, new wholesale pages and unmet delivery promises affected purchases.
Only one reviewer described the miniatures as tasty and well packaged; most reviews do not comment on product condition.
Frequent complaints that emails, WhatsApp and phone messages went unanswered; some report rude replies or only automated responses.
Overall feedback is predominantly negative, centred on non‑delivery, refund failures and poor support; a small minority had positive experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order unresolved and emails went unanswered after poor customer service.
“My emails go unanswered.”
Order never arrived and there was no communication about refund.
“Order never arrived and no communication despite my multiple attempts to ask for a refund.”
Order not delivered and refund or cancellation requests went unanswered.
“Still waiting for a refund.”
Mini bottles ordered for Christmas never arrived and messages went unanswered.
“they said they were arriving but never turned up.”
Still waiting for a refund after ordering in December.
“still waiting for my money back for a order I placed in December!!”
Previous order was fine but recent order not delivered and no refund.
“No refund, no response to emails, nothing.”
Paid for items not received but refunded via the bank.
“Didn’t receive any product and luckily managed to get my money back via the bank.”
Paid in full for a wedding order but received no response or refund.
“paid in full and no response or refund when they closed”
Goods ordered in December not received and refund has not been issued.
“yet to receive those or a refund (or even reply)”
Paid before Christmas but no delivery, reply, or refund followed.
“no delivery no refund and not once a reply to the numerous emails”
Order placed before Christmas never arrived and nobody can be contacted.
“Can't get hold of anyone through email, phone etc.”
Paid in November, no delivery, and dispute was rejected despite non-response.
“Paid in November and didn’t receive my order.”
Paid without buyer protection and lost money; business orders were unfulfilled.
“I didn’t pay by credit card or PayPal so not looking hopeful”
Company closed and a refund from November is still awaited.
“Still waiting for a refund from November 2021.”
Order delayed, messages unanswered, but a PayPal refund was received.
“I have now received a refund from PayPal but for a penny less than I paid.”
Raised a PayPal dispute and successfully received a refund through PayPal.
“I did a paypal dispute and got my money back through paypal x”
Order didn't arrive and contact attempts failed; contact address became invalid.
“now address is invalid”
Payment taken but goods never arrived and all contact attempts failed.
“have still not received the goods.”
Order placed on 30 November not received and only automated responses received.
“only get automated responses.”
Ordered on 17 December and still awaiting goods and replies.
“still awaiting goods or a reply to emails.”
I was so excited to get these bottles of wine. I was afraid they would be delayed as we wanted them for a birthday celebration. We ordered three boxes of Stowells Shiraz Australian Red Wine- 18.7ml. They were packaged so professionally and arrived in pristine condition. We had a great time celebrating with the wine and appetizers. They are tasty and the flavor is just awesome. Everyone enjoyed the wines and stated they were very smooth. We can't wait to try the remaining bottles for lunch or dinner! I will definitely order from this company again. I'm impressed by their customer services and prices.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Just Miniatures is an online retailer specialising in miniature bottles of alcoholic beverages and related gift and party items. The business commonly sells single miniatures, multipacks and bulk/wholesale options through an e‑commerce site. Consumers researching Just Miniatures reviews usually look for information on order fulfilment, product condition, pricing and customer support when planning events or retail purchases.