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We Collect & Analyse Reviews

Jigsaw Puzzle
Experiences & Reviews

Jigsaw Puzzle is an online retailer specialising in jigsaw puzzles for consumers and hobbyists. The site typically lists puzzles by piece count, theme and brand, provides product images and descriptions, and offers online ordering and shipping options. It is aimed at UK shoppers seeking a wide selection of puzzles and accessible customer support information.

Overview & Key Metrics

Reviews Analysed 1
Positive Sentiment 100%
Latest Review 1022d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Reviewer reports prompt, helpful customer service when querying an order; interaction described as responsive and resolving the query satisfactorily.

Share
17%
Mixed
💰

Value for money

Reviewer mentions delivery options and a no-extra-cost condition but gives no explicit judgement on price or overall value for money.

Share
15%
Mixed
⚡

User experience

Reviewer found the website easy to navigate, praising the search function and clear delivery options as aiding the purchase process.

Share
17%
Mixed
🔧

Product quality

Puzzle arrived on time and in perfect condition; reviewer describes the product as high quality and recommends it to others.

Share
17%
Mixed
📞

Communication

Reviewer notes timely responses from customer service and describes communications as helpful and prompt regarding their order enquiry.

Share
17%
Mixed
⭐

Overall experience

Reviewer summarises the purchase as an excellent experience and explicitly recommends the retailer based on this order.

Share
17%
Mixed

View all 1 public customer reviews – filtered by relevance →

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: September 2025

S
Simone Reilly
Collected.reviews Dec 26, 2022

Title: A Great Experience with Europe's Biggest Jigsaw Puzzle Shop

I recently purchased a puzzle from JigsawPuzzle.co.uk and I must say, it was an excellent experience. With over 7,714 puzzles to choose from, there is something for everyone. The website is easy to navigate and the search function makes finding what you're looking for a breeze.

The delivery options are impressive - with next day or 48-hour delivery available at no extra cost when spending £99999. My order arrived on time and in perfect condition.

What stood out most to me about JigsawPuzzle.co.uk was their customer service. When I had a question about my order, they responded promptly and were incredibly helpful.

Overall, I highly recommend JigsawPuzzle.co.uk for anyone looking to purchase high-quality jigsaw puzzles online.

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Conclusion

This review highlights an overall positive single-customer experience with Jigsaw Puzzle: the purchaser found the website easy to use and the search effective. The order arrived on time and in perfect condition, and the reviewer characterised the puzzles as high quality. Customer service responded promptly and was described as helpful when an order query arose. Based on this review, consumers can expect a straightforward online ordering process, timely delivery and responsive customer support for at least this order.