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We Collect & Analyse Reviews

Jackson Sport
Experiences & Reviews

This summary aggregates customer reviews for Jackson Sport to help prospective buyers evaluate service, product condition, delivery and pricing. It focuses on concrete shopper concerns—delivery times, product fit and returns—so readers can make informed comparisons before purchasing.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 18d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Most reviewers praise fast delivery, reliable fulfilment and helpful staff; a few mention courier delays that were not attributed to Jackson Sport.

Share
29%
Strong
💰

Value for money

Multiple customers report good prices and deals; one review raised a price and return-policy concern after receiving an ill-fitting item.

Share
10%
Strong

User experience

There are no substantive comments about website or app usability in the sample, so user interface and checkout experience cannot be assessed.

Share
0%
Mixed
🔧

Product quality

Reviewers commonly describe products as well made and in expected condition; one customer reported sizing issues that affected fit.

Share
19%
Strong
📞

Communication

Customers mention prompt email responses, helpful advice and support; one reviewer criticised unclear small-print return information.

Share
7%
Strong

Overall experience

Most reviewers give a positive overall appraisal of purchases, delivery and service; a single negative review highlights a returns/size problem.

Share
36%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

c
customer
trustpilot.com Sep 30, 2025

Way too small but now I see small print…

Way too small but now I see small print it ca...

A
Alan Jones
trustpilot.com Sep 30, 2025

Meindl boots

Quality product...

J
Jayess
trustpilot.com Sep 30, 2025

fast delivery and prompt response to…

fast delivery and prompt respo...

J
John Dunwell
trustpilot.com Sep 30, 2025

Brilliant company

Brilliant company. Really g...

E
Essjaykay
trustpilot.com Sep 30, 2025

Great deal on sandals I bought

Great deal on sandals I bought...

j
jeffrey lee
trustpilot.com Sep 30, 2025

customer service

...

P
Paul
trustpilot.com Sep 30, 2025

Great price for a DMM Viper 2 climbing…

Great price for a DMM Viper 2 climbing harness, pro...

K
Kelly McGowan
trustpilot.com Sep 30, 2025

Fantastic shop

There were some delays with receiving my order but that was down to the courier not Jacksons. This is the second time I have ordered...

R
Roger Guiry TIpperary
trustpilot.com Sep 30, 2025

Best of luck

Delivery and also service + best o...

J
John --
trustpilot.com Sep 30, 2025

Good price for an excellent product

Good price for an excellent product, delivere...

A
Alison Bartlett
trustpilot.com Sep 30, 2025

Good delivery and great sandals

Good delivery a...

c
customer
trustpilot.com Sep 30, 2025

Product on time and as advertised

Product on time...

E
Eileen
trustpilot.com Sep 30, 2025

Goodbye all at Jackson Sports.

Goodbye all at Jackson Sports. Thank you f...

J
Julie Fielding
trustpilot.com Sep 30, 2025

Great walking shoes, great service.

Great walking shoes. Very pleased with service fr...

T
Tessa Gunn
trustpilot.com Sep 30, 2025

Honest relevant advice as they are…

Honest relevant advice...

R
Rodney Star
trustpilot.com Sep 30, 2025

Delivery was very quick to Australia

Delivery was very quick to Australia. Goods were in A1 condition as expected if purchased from a bricks and mortar store. The price was excelle...

P
Peter
trustpilot.com Sep 30, 2025

Speedy delivery from reputable shop…

Speedy delivery from reputable sh...

J
John L
trustpilot.com Sep 30, 2025

Top service supplier.

Excellent experience in every way. Just...

M
Mr Smithola
trustpilot.com Sep 30, 2025

Great honest service

...

E
Edward Kosys
trustpilot.com Sep 30, 2025

The order from when it was despatched…

The order from when it was despatched to arrival at my house was about 17 hours, cannot compla...

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Conclusion

Customer feedback sampled here highlights consistently positive service and delivery experiences, with frequent mentions of prompt dispatch and helpful staff. Product reports are generally favourable—items arrive in good condition and match descriptions—though one reviewer experienced sizing problems and an inability to return. Price perceptions skew positive, with several shoppers noting good deals; however, buyers should check sizing guidance and the returns policy before purchasing. Communication (email replies and staff advice) is repeatedly described as responsive, which supports post-purchase enquiries and international shipments. For consumers researching Jackson Sport, focus on fit and return terms, and note that delivery and product condition are commonly reported strengths.