Reviews Analysed
12
We Collect & Analyse Reviews
Inderwear
Experiences & Reviews
Inderwear is an online retailer specialising in intimate apparel and related garments. The brand sells items through an e-commerce platform with online product pages and size information. Consumers searching for Inderwear reviews commonly look for details about fit, delivery, returns and product images. This summary is intended to help shoppers evaluate customer-reported experiences before purchasing.
Overview & Key Metrics
Positive Sentiment
58%
Latest Review
18d
Overall Rating
3.1
Our Analysis
🎯
Service quality
Delivery and order handling are inconsistent: several reviewers report quick despatch and helpful tracking, while others report cancellations, returns problems and lost parcels.
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Mixed
23%
💰
Value for money
Some customers cite discounts and perceived bargains; others say items did not match photos or quality expectations, leaving them dissatisfied with value.
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Mixed
5%
⚡
User experience
Site features such as size guides and tracking links are praised in a few reviews, but limited sample size means experiences vary on fit and reassurance.
Share
Mixed
5%
🔧
Product quality
Reports on fabric and fit are mixed: several buyers praise fit and quality, while others describe thin materials, poor construction or items not matching images.
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Mixed
15%
📞
Communication
Multiple reviews describe poor responsiveness, unresolved enquiries and complaints about returns or misleading images; fewer reviews note helpful agents or tracking links.
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Weak
22%
⭐
Overall experience
Overall impressions are split: many customers report smooth orders and repeat purchases, while an equal number report unresolved issues and refunds difficulty.
Share
Mixed
30%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 12 verified reviews (November 2021 – September 2025).
Classic Thong-Lips
"
KINDLY INCLUDE SIZE 2X SO I CAN PURCHASE!!
My most recent order of thongs was in size XL, and they fit perfectly.
I ordered an XXL in the new order, and they are far too small.
The waistband is comfortable, but the crotch is too short to fit between my legs.
The fabric is also much thinner than the XLs I previously purchased.
I'd be delighted if you added 2x thongs to your selection.
However, I received my order on time and in good condition.
The product is of high quality. customer services is also top notch
This product and company would be recommended to anyone looking for a cute bikini. "
Patel F.
Collected.reviews
Nov 25, 2021
Featured for: mixed product and positive service
Rip-off
"Rip-off. Don't buy from this company! I would give no star if I could. The goods looked nothing like the advert presented & were very poor quality. I..."
Paul Simpson
Trustpilot
Sep 30, 2025
Featured for: explicit product and value complaint
Very poor customer service
"I received a message on 18 October 2024 advising my order was ready for collection at my nominated pickup point. When I went along my parcel was not t..."
John Scott
Trustpilot
Sep 30, 2025
Featured for: lost parcel and ignored enquiries
Fabulous service
"I have just received my second order from Inderwear and am totally satisfied. Each item has its own size guide, which is great, and despatch is very q..."
Steve Kirk
Trustpilot
Sep 30, 2025
Featured for: positive service, size guides, tracking
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 12 reviews
All Customer Reviews
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jean-Baptiste Gomez
trustpilot.com
Sep 30, 2025
SCAM
SCAM ! Company not serious. I canceled my order before delivery, they accepted it. However, my order was delivered a few days later and I had to pay t...
J
John Scott
trustpilot.com
Sep 30, 2025
Very poor customer service
I received a message on 18 October 2024 advising my order was ready for collection at my nominated pickup point. When I went along my parcel was not t...
P
Paul Simpson
trustpilot.com
Sep 30, 2025
Rip-off
Rip-off. Don't buy from this company! I would give no star if I could. The goods looked nothing like the advert presented & were very poor quality. I...
S
ShaunR
trustpilot.com
Sep 30, 2025
Bad Customer Service
Person dealing with 3 orders simply could not follow an instruction. They refused to hold an order as requested, instead continued to hand over to a c...
V
Vit Luca
trustpilot.com
Sep 30, 2025
Great choice of sexy underwear with…
Great choice of sexy underwear with lo...
L
Lara Kurst
trustpilot.com
Sep 30, 2025
do people even put effort into making fake reviews anymore?
the reviews in here which are obviously either fabricated by the company or like paid for are s...
D
DEAN
trustpilot.com
Sep 30, 2025
Misleading photos and poor quality
Bought some items for going on holiday , from the photos and the name Jean shorts one would expect them to be made of denim as the...
S
Steve Kirk
trustpilot.com
Sep 30, 2025
Fabulous service
I have just received my second order from Inderwear and am totally satisfied. Each item has its own size guide, which is great, and despatch is very q...
P
P Bar
trustpilot.com
Sep 30, 2025
Ordered an Addicted xs white swimming…
Ordered an Addicted xs white swimming brief and at the beginning I was worried I am not gonna get it though Inderwear sent me a link to track my order...
C
Carl Guest
trustpilot.com
Sep 30, 2025
Great service and quality
Products of good qual...
M
Martin
trustpilot.com
Sep 30, 2025
Everything ok!!
Everything ok!!! For sure I will...
P
Patel F.
Collected.reviews
Nov 25, 2021
Classic Thong-Lips
KINDLY INCLUDE SIZE 2X SO I CAN PURCHASE!!
My most recent order of thongs was in size XL, and they fit perfectly.
I ordered an XXL in the new order, and they are far too small.
The waistband is comfortable, but the crotch is too short to fit between my legs.
The fabric is also much thinner than the XLs I previously purchased.
I'd be delighted if you added 2x thongs to your selection.
However, I received my order on time and in good condition.
The product is of high quality. customer services is also top notch
This product and company would be recommended to anyone looking for a cute bikini.
Conclusion
Customer feedback for Inderwear shows a clear split between users who experienced fast despatch, clear size guides and satisfactory fit, and those who faced returns or communication problems. Several reviews highlight misleading product images or unexpected fabric quality, which affected perceived value. A number of buyers describe helpful tracking links and quick UK delivery, while a similar number report slow or unresponsive support for lost parcels and cancellations. Shoppers should check size guides, order tracking options and the returns policy before purchase, and consider contacting support about photos or materials if accuracy matters to them.