Shoppers often praise Impericon for quick dispatch, accurate sizing, and durable band apparel. A noticeable group describes long dispatch delays, cancelled shipments, and parcels that never arrived. Several customers report unexpected import, tariff, and handling charges added after purchase. Customer service feedback ranges from quick help to no response for extended periods.
Examples from available reviews (Sep 2017 – Mar 2026).
Fast shipping and high quality merchandise; will buy again.
“Fast shipping, amazing quality merch.”
Great service, good quality products, and a good price.
“Great service. Good quality and a good price.”
Ordered vinyls; dispatch delayed and entire order later cancelled without explanation.
“1st order and last.”
Jacket zipper failed after proper care and customer service hasn't resolved issue.
“the zipper immediately failed in the wash, pulling out two teeth.”
Many reviews mention fast processing and quick international dispatch for in‑stock items. A sizeable set describes weeks-long handling, cancelled orders, and packages marked delivered that never arrived. Some customers also report smooth returns and helpful support in specific cases.
A strong theme is unexpected import, tariff, and handling fees charged on delivery that reviewers say were not shown at checkout. Several also point to high shipping costs on top of those fees. Others highlight good value, lower prices than elsewhere, and strong deals on certain items.
Several customers describe a straightforward checkout and easy site navigation when orders go through. Some ask for more delivery choices and faster fulfilment options. When delivery is slow or stalls, satisfaction drops even if the site is easy to use.
Many buyers praise the clothing quality, true-to-size fit, and authenticity of the official band merch. A smaller but recurring group reports issues such as broken zippers, loose drawstrings, and prints that wear down. Reviews also mention vinyl, plush toys, and tees positively, with occasional quality complaints.
Many reviews point to missing tracking updates, unanswered emails, and weak follow‑up on partial shipments. Others describe clear messages and timely updates from support. Overall, communication varies widely from one order to another.
Reviews split between five‑star praise for selection, speed, and product quality, and one‑star complaints about non‑delivery, cancellations, and surprise fees. Several reviewers recommend the shop, while an equally visible group warns against ordering due to fulfilment and fee problems. Experiences often come down to shipping speed and customs charges.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (26) · Quotes shortened · As of: March 2026
Order delayed three weeks; items went out of stock and refund issued.
“Took 3 weeks to send my items out”
Order marked delivered but not received and support unhelpful.
“I was told my order was delivered, but it wasn't”
Dispatch and tracking communication failures caused a four-week delay.
“I don't think I will be ordering from Impericon again.”
Order placed in July still undelivered and contact link broken.
“As of 15th September 2025 I do not have my order.”
Order delayed over a month and support became unresponsive.
“I have ordered almost 200 euros worth of clothing over a month ago.”
Highly recommends Impericon for hardcore, punk and metal merch.
“Great Merch!”
Customer was kept updated and would recommend Impericon.
“Great service and was kept updated all the way.”
Ordering process was easy and delivery was fast and smooth.
“Easy and simple ordering process.”
Delivery was fine but reviewer wants more delivery options.
“Would prefer more delivery options.”
Picked up at UPS option and very satisfied with purchase.
“I love that the option to pick up at ups was available.”
Generally positive but surprised by unexpected band genre on hoodie.
“surprise hoodie i got was from an Nu/trap metal band.”
Wrong item sent and customer service ignored repeated return requests.
“Non-existent customer service!”
Customer service responds immediately and shirts are high quality.
“When you have a question the customer service answers immediately!”
Vinyl arrived fine but shirt print is poor and starting to dissolve.
“the print on the shirt is not high-quality.”
Large selection of band merch and fast delivery in Europe.
“Impericon is the best merch shop in Europe”
The reviewer reports fast shipping from Impericon.
“fast shipping”
Received wrong shoe size and customer service was unresponsive.
“Customer service is non existent”
Easy ordering and good variety, but delivery times are slow.
“Easy to order, good variety to choose from”
Ordered vinyls; dispatch delayed and entire order later cancelled without explanation.
“1st order and last.”
Fast delivery, good quality and reasonable prices described as first class.
“Fast delivery! Great quality - good prices.”
Shipping from overseas was surprisingly quick and experience was positive.
“Shipping was surprisingly quick from overseas.”
Reviewer alleges being scammed after seven-week shoe delay.
“I have been waiting for my shoes for more than 7 weeks.”
Delivery was significantly delayed and customer service was unhelpful.
“the delivery was significantly delayed”
Paid for 24-hour delivery but order still not shipped and tracking incorrect.
“Paid extra for 24 hours delivery”
Unable to amend order due to unresponsive customer service and poor communication.
“No response after 48 hours.”
Great service, good quality products, and a good price.
“Great service. Good quality and a good price.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Impericon runs an online shop focused on official band merchandise and alternative music clothing. The range usually includes t‑shirts, hoodies, vinyl records, accessories, and related items for rock, metal, and punk fans. Customers can buy online, with international shipping to many countries. Product pages show descriptions and sizing to help shoppers choose clothing and collectibles.