Reviews for Impericon are mixed: many customers report positive experiences with fast delivery, easy ordering and product selection, while a notable portion report delays, missing parcels and slow or absent customer support. Common positive points include product variety and, in several cases, quick deliveries or pickup options; common negatives focus on dispatch times, tracking clarity and handling of complaints. If you plan to order, check stock and dispatch estimates on product pages, review shipping and import costs, and keep order and communication records. For higher‑value orders consider tracking options or local pickup where available, and contact support promptly if dispatch or delivery diverges from the stated timeline.
Examples from available reviews (Sep 2017 – Feb 2026).
Order placed in July still undelivered and contact link broken.
“As of 15th September 2025 I do not have my order.”
Dispatch and tracking communication failures caused a four-week delay.
“I don't think I will be ordering from Impericon again.”
Customer was kept updated and would recommend Impericon.
“Great service and was kept updated all the way.”
Vinyl arrived fine but shirt print is poor and starting to dissolve.
“the print on the shirt is not high-quality.”
Reviews show wide variation: many customers report delayed or cancelled dispatches and refund issues, while others report fast shipping and successful pickup options.
Some shoppers report unexpected costs (import taxes, priority fees or return postage) hurting perceived value; others note competitive prices and good deals.
Several reviews flag poor order updates, broken contact links or deleted accounts; a smaller share praise easy ordering and clear tracking options.
Many customers praise product condition and selection, but isolated reports mention print deterioration or receiving incorrect items or sizes.
Communication is a frequent complaint: slow or missing replies, unclear tracking and ignored complaints, though a minority of reviews praise responsive agents.
Overall impressions are split: long-standing customers often report positive purchases, while multiple recent reviews describe unresolved delivery and support failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (26) · Quotes shortened · As of: February 2026
Order delayed three weeks; items went out of stock and refund issued.
“Took 3 weeks to send my items out”
Order marked delivered but not received and support unhelpful.
“I was told my order was delivered, but it wasn't”
Dispatch and tracking communication failures caused a four-week delay.
“I don't think I will be ordering from Impericon again.”
Order placed in July still undelivered and contact link broken.
“As of 15th September 2025 I do not have my order.”
Order delayed over a month and support became unresponsive.
“I have ordered almost 200 euros worth of clothing over a month ago.”
Highly recommends Impericon for hardcore, punk and metal merch.
“Great Merch!”
Customer was kept updated and would recommend Impericon.
“Great service and was kept updated all the way.”
Ordering process was easy and delivery was fast and smooth.
“Easy and simple ordering process.”
Delivery was fine but reviewer wants more delivery options.
“Would prefer more delivery options.”
Picked up at UPS option and very satisfied with purchase.
“I love that the option to pick up at ups was available.”
Generally positive but surprised by unexpected band genre on hoodie.
“surprise hoodie i got was from an Nu/trap metal band.”
Wrong item sent and customer service ignored repeated return requests.
“Non-existent customer service!”
Customer service responds immediately and shirts are high quality.
“When you have a question the customer service answers immediately!”
Vinyl arrived fine but shirt print is poor and starting to dissolve.
“the print on the shirt is not high-quality.”
Large selection of band merch and fast delivery in Europe.
“Impericon is the best merch shop in Europe”
The reviewer reports fast shipping from Impericon.
“fast shipping”
Received wrong shoe size and customer service was unresponsive.
“Customer service is non existent”
Easy ordering and good variety, but delivery times are slow.
“Easy to order, good variety to choose from”
Ordered vinyls; dispatch delayed and entire order later cancelled without explanation.
“1st order and last.”
Fast delivery, good quality and reasonable prices described as first class.
“Fast delivery! Great quality - good prices.”
Shipping from overseas was surprisingly quick and experience was positive.
“Shipping was surprisingly quick from overseas.”
Reviewer alleges being scammed after seven-week shoe delay.
“I have been waiting for my shoes for more than 7 weeks.”
Delivery was significantly delayed and customer service was unhelpful.
“the delivery was significantly delayed”
Paid for 24-hour delivery but order still not shipped and tracking incorrect.
“Paid extra for 24 hours delivery”
Unable to amend order due to unresponsive customer service and poor communication.
“No response after 48 hours.”
Great service, good quality products, and a good price.
“Great service. Good quality and a good price.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Impericon is a Europe-based online retailer specialising in band merchandise, apparel and music formats (such as vinyl, shirts, hoodies and accessories). The site serves fans of metal, hardcore and related genres via an e‑commerce platform that offers product listings, checkout, shipping choices and customer support. Consumers researching Impericon should check product dispatch information, shipping options and any import or return policies before ordering.