Many customers mention fast delivery, smooth checkout, and activation keys that work. Several say they come back for the low prices and easy navigation. A separate group reports missing or incorrect keys, refunds being denied, and support that is slow or never replies. Others also describe ID checks after purchase that delayed or stopped their orders.
Examples from available reviews (Nov 2022 – Mar 2026).
Order was fast and support provided helpful feedback.
“Fast order, nice feedback if you have any troubles. Love this page”
The site is easy to use, simple and trusted.
“Easy to use, simple and trusted 100%”
They requested personal photo ID after payment and block the order.
“Informazioni mie personali DOPO aver ordinato e PAGATO”
They sold a region-locked key as global and refused refunds.
“They sell you a region lock key but say it is Global.”
Many reviews describe near-instant fulfilment and very fast key delivery. Another recurring set of complaints mentions orders that never arrived, wrong versions or out-of-stock items, and refunds being refused. These two patterns show up repeatedly.
Many customers point to low prices and say they buy again because it saves money. The few value complaints focus on keys that can’t be used or are invalid, not on the price. Low cost is the most consistent value theme.
Several reviewers call the website easy to use and describe quick payment and key access. Fewer reviews mention not being able to see purchased keys or finding redemption instructions out of date. Most describe a simple flow unless the key itself causes problems.
Many customers say the keys activated and the software installed with no issues. A distinct negative group reports used, duplicate, region-locked, or invalid keys, plus bundles missing the base game. Key validity problems repeat in negative feedback.
Some reviews note quick, helpful support replies. Many complaints, however, describe tickets being ignored, repeated requests for screenshots, and demands for ID or card photos after purchase. Reviews include both fast responses and silent support.
Reviews split between buyers who get working keys quickly and those who face non-delivery, wrong keys, or already-used codes. Negative reviews often mention failed refunds and poor support. Overall, buyers describe sharply different experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Quotes shortened · As of: March 2026
Redemption instructions were outdated and customer support refused a refund.
“HRKGame lies to customers – refuses refunds despite their own policy”
Three of fifteen purchased games didn't work and support was slow.
“20% of my purchase didn't work.”
Key was region-locked and support required multiple screenshots.
“I ordered a global key for Steam, but it turned out I couldn't redeem it in my country.”
They would not refund for a region-locked key despite claim it was international.
“Lost money buying a game, it couldn't activate in my region altough it showed intenational version.”
Could not see the purchased key and support chat was unhelpful.
“Right after i purchased a key for space engineers, i wasn't even able to see the key to redeem it.”
They sold a key already used on another Steam account and cost me £43.
“This company have sold me a key that has already been used on another Steam account.”
They sold an invalid Office key and repeatedly asked for the same screenshots.
“They sold me a fake CD key to office 2021, I had initiated a case with their service dept and they keep asking for screenshots”
They sent wrong keys and support did not respond.
“This is scam, they send wrong keys, support not answer you.”
Important activation limits were undisclosed and they refused a refund.
“I feel absolutely cheated in this situation.”
They sold a region-locked key as global and refused refunds.
“They sell you a region lock key but say it is Global.”
Seller provided an out-of-stock key and did not issue a refund.
“they said I would be refunded but they never refunded me.”
Purchased a bundle contained a duplicate game key and support ignored requests.
“One of the keys was duplicate.”
Paid by crypto but received no product and was only partially refunded.
“they can only refund 4$ coz that was the payment I did.”
Pre-ordered a key that was region-locked and support refused refund.
“They REFUSED to give me a refund,”
Seller delayed sending paid key and then blocked my contact attempts.
“they refused to send my my key that i paid for”
Purchased a key but never received any email or the key.
“never received a single email or key”
Received a purchase notification for a game I did not buy.
“Scam website.”
Received an invalid regional key and support ignored refund requests.
“I neither got a valid key nor got refund.”
Received only DLC code without the base game and support delayed resolution.
“all I got was the DLC code and not the game itself”
Redeemed code was already used and may have been stolen.
“my code has been nicked”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
HRK Game runs an online shop selling digital activation keys and game keys for PC and console platforms. The site has product pages for individual titles and software codes, along with buying and download instructions. At checkout, customers can choose from several payment methods, then access their keys through their account page after paying. The company lists support contacts for order issues and redemption help.