Reviews show HRK Game frequently offers low prices and fast electronic delivery, which many buyers value. Positive reports often mention instant key delivery, easy checkout and prompt refunds for straightforward issues. However, several reviews describe problematic orders—wrong or missing keys—and inconsistent support responses. Multiple customers also note identity verification requests after purchase; shoppers should be aware of these requirements and check refund and verification policies before buying.
Examples from available reviews (Nov 2022 – Feb 2026).
They charged me but didn't deliver the game and ignored support.
“I was charged but never received the game, nor money.”
Order was put on hold and they demanded ID photos for verification.
“submit a picture of myself and my ID!”
Purchases delivered instantly with good prices and quick customer service.
“Delivery is always instant after purchase”
Several buyers praise fast delivery and quick refunds; others report cancelled orders, missing keys or unresolved issues with post‑sale support.
Many reviewers cite low prices and steep discounts as a reason to buy; a few note refunds or partial returns affected their value assessment.
Common comments describe easy checkout, instant delivery and straightforward activation, though mandatory identity checks disrupted some purchases.
Most keys are reported to work and be functional, but several reviews describe wrong or missing keys that required refunds or bank disputes.
Communication is inconsistent: some buyers received prompt replies and refunds, while others report no response or slow ticket handling.
A majority describe positive purchases driven by price and speed; a notable minority report serious problems with fulfilment or support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Quotes shortened · As of: February 2026
Redemption instructions were outdated and customer support refused a refund.
“HRKGame lies to customers – refuses refunds despite their own policy”
Three of fifteen purchased games didn't work and support was slow.
“20% of my purchase didn't work.”
Key was region-locked and support required multiple screenshots.
“I ordered a global key for Steam, but it turned out I couldn't redeem it in my country.”
They would not refund for a region-locked key despite claim it was international.
“Lost money buying a game, it couldn't activate in my region altough it showed intenational version.”
Could not see the purchased key and support chat was unhelpful.
“Right after i purchased a key for space engineers, i wasn't even able to see the key to redeem it.”
They sold a key already used on another Steam account and cost me £43.
“This company have sold me a key that has already been used on another Steam account.”
They sold an invalid Office key and repeatedly asked for the same screenshots.
“They sold me a fake CD key to office 2021, I had initiated a case with their service dept and they keep asking for screenshots”
They sent wrong keys and support did not respond.
“This is scam, they send wrong keys, support not answer you.”
Important activation limits were undisclosed and they refused a refund.
“I feel absolutely cheated in this situation.”
They sold a region-locked key as global and refused refunds.
“They sell you a region lock key but say it is Global.”
Seller provided an out-of-stock key and did not issue a refund.
“they said I would be refunded but they never refunded me.”
Purchased a bundle contained a duplicate game key and support ignored requests.
“One of the keys was duplicate.”
Paid by crypto but received no product and was only partially refunded.
“they can only refund 4$ coz that was the payment I did.”
Pre-ordered a key that was region-locked and support refused refund.
“They REFUSED to give me a refund,”
Seller delayed sending paid key and then blocked my contact attempts.
“they refused to send my my key that i paid for”
Purchased a key but never received any email or the key.
“never received a single email or key”
Received a purchase notification for a game I did not buy.
“Scam website.”
Received an invalid regional key and support ignored refund requests.
“I neither got a valid key nor got refund.”
Received only DLC code without the base game and support delayed resolution.
“all I got was the DLC code and not the game itself”
Redeemed code was already used and may have been stolen.
“my code has been nicked”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
HRK Game is an online retailer that sells digital video game activation keys and downloadable content. The site lists discounted game keys and delivers codes electronically. Consumers comparing marketplaces often check regional restrictions, verification steps and refund policies before purchase.