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We Collect & Analyse Reviews

Honey Heaven
Experiences & Reviews

Honey Heaven is a UK retailer specialising in honey-based and related wellbeing products sold through an online shop. The brand is sought by consumers researching product quality, taste and therapeutic uses; prospective buyers often look for details on ingredients, dosing and delivery. Information on the company’s website typically includes product descriptions, ordering and contact channels to support purchase decisions.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 90%
Latest Review 18d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviewers report prompt delivery and helpful staff; a small number describe order failures or transit damage affecting their experience.

Share
20%
Strong
💰

Value for money

Several customers describe products as effective but costly; a minority explicitly call price a concern despite occasional offers.

Share
5%
Weak
⚡

User experience

Site navigation and ordering are described as straightforward by a small sample of reviewers; the dataset for UX is limited.

Share
5%
Mixed
🔧

Product quality

A majority praise taste and reported therapeutic benefits for pain and skin; occasional reports note broken lids or lack of effect for some users.

Share
29%
Strong
📞

Communication

When communication is mentioned, reviewers cite helpful, informative staff and clear follow-up; only a few reviews discuss contact quality.

Share
4%
Mixed
⭐

Overall experience

Overall impressions are largely positive with repeat customers and long-term users; a small number report non-delivery or no benefit.

Share
36%
Strong

View all 20 public customer reviews – filtered by relevance →

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

G
Genova
trustpilot.com Sep 30, 2025

I still haven’t got my order!!(10 days later)

I still haven’t...

A
A.B.
trustpilot.com Sep 30, 2025

Polite customer service

Quick delivery, excel...

L
Lisa
trustpilot.com Sep 30, 2025

Delivery is prompt

Website is easy to navigate, deli...

C
Chris Ryan
trustpilot.com Sep 30, 2025

Speedy delivery,well wrappecbd honey.d,no hassle.

Speedy delivery,wel...

J
Judit Szoke
trustpilot.com Sep 30, 2025

Brillaint product

Brillaint product, g...

L
Lea Murray
trustpilot.com Sep 30, 2025

Great products!

Really easy to find the item I was looking for on the site and it's a fantastic product,...

P
Pete
trustpilot.com Sep 30, 2025

Great product and excellent customer service

Customer service was excellent. I made a mistake with my order and...

V
Vica
trustpilot.com Sep 30, 2025

This company is very well

This company is very well. Product is very good. But...

M
MR Ramas
trustpilot.com Sep 30, 2025

Trustworthy company

Good company good products...

D
Deb
trustpilot.com Sep 30, 2025

Great service for a great product!

Great service for...

J
Jan Rowley
trustpilot.com Sep 30, 2025

Very efficient & the CBD works well on…

Very efficient & the CBD works well on pai...

M
Mary Welsh
trustpilot.com Sep 30, 2025

First time ordering and was very…

First time ordering and was very straightforward. Have just received delivery...

R
Robyn Murray
trustpilot.com Sep 30, 2025

Found honey heaven at the free from…

Found honey heaven at the free from festival in London. I got the cbd as I have fibromyalgia and cealiacs disease, chronic pain and digestion issues a...

e
eps
trustpilot.com Sep 30, 2025

I have bought this honey for some time…

I have bought this honey for some time now as I find it to be the best for taste. They...

A
Aneta Waldron
trustpilot.com Sep 30, 2025

The moisturiser has improved the…

The moisturiser has improved the appearance of my skin greatly,sinc...

P
Paul McKenna
trustpilot.com Sep 30, 2025

Communication was excellent the CBD oil…

Communication was excellent the CBD oil appears to work very well and I...

A
Amamda Landucci
trustpilot.com Sep 30, 2025

Been using for years wouldn’t go any…

Been using for years wouldn’t go...

M
Mr Lail
trustpilot.com Sep 30, 2025

This did not work for me in any noticeable way.

I chose the 30% full-spectrum dose in a 30ml bottle, which comes in at around £190. I chose a higher dose for my first time experience of CBD oil as I...

P
P Daïrion
trustpilot.com Sep 30, 2025

Great taste!

...

c
customer
trustpilot.com Sep 30, 2025

A great place to shop

The customer service is absolutely outstanding, such as...

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Conclusion

Reviews for Honey Heaven show frequent praise for product taste and reported benefits, and many customers highlight prompt delivery and responsive staff. A noticeable share of reviewers report long-term use and repeat purchases for ongoing issues such as pain or skin care. However, there are isolated negative experiences including missing orders, a damaged jar lid during transit, and a few users who found a product ineffective or expensive. Prospective buyers may want to check delivery times, packaging and refund/returns policies before purchasing, and consider starting with a smaller size to assess personal effectiveness.